Need to txt appt reminders from PC. What app/services have you used?
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What services/app have you used, and did you like it?
I have a customer who needs this ability because their practice management software cannot do it. So they are going to dedicate a person to sending txt appt reminders every day.
I would prefer to provide them with a full computer interface, web gui is okay, (not a smartphone app) and would also like them to be able to get responses.
I am also open to polite discussion on what may be better solutions and approaches to this as I have not really explored it enough to have considered all the things that would help arrive to the best conclusion.
Thanks.
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What environment is used at this client's site? Windows, OSX, Linux?
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Check out https://www.callpointe.com/
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I think we'd need to start from the system that they need to tie to. Using what can it initiate this? Like does it send an email? Providing an SMS service for this might be moot if the software can't talk to it.
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email can do this for most if not all carriers in the US.
AT&T uses "@txt.att.net," Verizon uses "@vtext.com" and T-Mobile uses "@tmomail.net."
And replies return to email.
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@Dashrender said in Need to txt appt reminders from PC. What app/services have you used?:
email can do this for most if not all carriers in the US.
AT&T uses "@txt.att.net," Verizon uses "@vtext.com" and T-Mobile uses "@tmomail.net."
And replies return to email.
Would that require someone to put in something like
As a recipient of the email?
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@DustinB3403 said in Need to txt appt reminders from PC. What app/services have you used?:
@Dashrender said in Need to txt appt reminders from PC. What app/services have you used?:
email can do this for most if not all carriers in the US.
AT&T uses "@txt.att.net," Verizon uses "@vtext.com" and T-Mobile uses "@tmomail.net."
And replies return to email.
Would that require someone to put in something like
As a recipient of the email?
no, the SMS client already has the return address - they simply type a reply and hit send.
Now - if they deleted that SMS thread - then yes.. if they wanted to start a new thread from the mobile, using your example is what they would have to do.
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Seems ridiculous to have a person doing that manually each day.
Better to have someone make a script or something. Even if the management software can't do it, there is a 97.4% chance that the management software is using a database. The script could pull the appoinments directly from the database and send them as SMS.
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@pmoncho said in Need to txt appt reminders from PC. What app/services have you used?:
Check out https://www.callpointe.com/
This is where we want to get to. But we need to start doing it manually long before this can be implemented.
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@scottalanmiller said in Need to txt appt reminders from PC. What app/services have you used?:
I think we'd need to start from the system that they need to tie to. Using what can it initiate this? Like does it send an email? Providing an SMS service for this might be moot if the software can't talk to it.
"So they are going to dedicate a person to sending txt appt reminders every day."
Their software doesn't do it, or anything like it. -
@Pete-S said in Need to txt appt reminders from PC. What app/services have you used?:
Seems ridiculous to have a person doing that manually each day.
Better to have someone make a script or something. Even if the management software can't do it, there is a 97.4% chance that the management software is using a database. The script could pull the appoinments directly from the database and send them as SMS.
Yep. We're trying to get access to the SQL data for queries, but it is a slow and difficult task.
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A little more research leads me to believe I should be able to find a small utility to do what I want through a VoIP provider like Skyetel or Twillio, or voip.ms, etc
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@JasGot said in Need to txt appt reminders from PC. What app/services have you used?:
@scottalanmiller said in Need to txt appt reminders from PC. What app/services have you used?:
I think we'd need to start from the system that they need to tie to. Using what can it initiate this? Like does it send an email? Providing an SMS service for this might be moot if the software can't talk to it.
"So they are going to dedicate a person to sending txt appt reminders every day."
Their software doesn't do it, or anything like it.That's going to be a problem. I'd start there. You need a way to generate the communications before a way to transfer it.
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@JasGot said in Need to txt appt reminders from PC. What app/services have you used?:
@Pete-S said in Need to txt appt reminders from PC. What app/services have you used?:
Seems ridiculous to have a person doing that manually each day.
Better to have someone make a script or something. Even if the management software can't do it, there is a 97.4% chance that the management software is using a database. The script could pull the appoinments directly from the database and send them as SMS.
Yep. We're trying to get access to the SQL data for queries, but it is a slow and difficult task.
Is that on your db server, or is it locked up somewhere?
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@JasGot said in Need to txt appt reminders from PC. What app/services have you used?:
A little more research leads me to believe I should be able to find a small utility to do what I want through a VoIP provider like Skyetel or Twillio, or voip.ms, etc
Those will make the outbound connections, sure. But that doesn't solve anything, we assumed you had that portion before. The pieces you need are...
- Something to generate the event.
- Something to send it out.
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@JasGot said in Need to txt appt reminders from PC. What app/services have you used?:
@Pete-S said in Need to txt appt reminders from PC. What app/services have you used?:
Seems ridiculous to have a person doing that manually each day.
Better to have someone make a script or something. Even if the management software can't do it, there is a 97.4% chance that the management software is using a database. The script could pull the appoinments directly from the database and send them as SMS.
Yep. We're trying to get access to the SQL data for queries, but it is a slow and difficult task.
Probably not too difficult. Usually you can gain access to the database if you have root/administrator rights on the computer it is running on.
What OS and SQL database are we talking about?
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@scottalanmiller said in Need to txt appt reminders from PC. What app/services have you used?:
@JasGot said in Need to txt appt reminders from PC. What app/services have you used?:
@scottalanmiller said in Need to txt appt reminders from PC. What app/services have you used?:
I think we'd need to start from the system that they need to tie to. Using what can it initiate this? Like does it send an email? Providing an SMS service for this might be moot if the software can't talk to it.
"So they are going to dedicate a person to sending txt appt reminders every day."
Their software doesn't do it, or anything like it.That's going to be a problem. I'd start there. You need a way to generate the communications before a way to transfer it.
Not for this approach. They are dedicating a person to do that part manually.
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@Pete-S said in Need to txt appt reminders from PC. What app/services have you used?:
@JasGot said in Need to txt appt reminders from PC. What app/services have you used?:
@Pete-S said in Need to txt appt reminders from PC. What app/services have you used?:
Seems ridiculous to have a person doing that manually each day.
Better to have someone make a script or something. Even if the management software can't do it, there is a 97.4% chance that the management software is using a database. The script could pull the appoinments directly from the database and send them as SMS.
Yep. We're trying to get access to the SQL data for queries, but it is a slow and difficult task.
Probably not too difficult. Usually you can gain access to the database if you have root/administrator rights on the computer it is running on.
What OS and SQL database are we talking about?
I need a utility to get this happening before I start a development project.
Have you used one? and what are your thoughts on it? -
@JasGot said in Need to txt appt reminders from PC. What app/services have you used?:
What services/app have you used, and did you like it?
Let me explain better.
Today's task is to find a simple user interface to allow sms through a voip provider.
I prefer two way sms'ing, but it is not mandatory. -
@JasGot said in Need to txt appt reminders from PC. What app/services have you used?:
@scottalanmiller said in Need to txt appt reminders from PC. What app/services have you used?:
@JasGot said in Need to txt appt reminders from PC. What app/services have you used?:
@scottalanmiller said in Need to txt appt reminders from PC. What app/services have you used?:
I think we'd need to start from the system that they need to tie to. Using what can it initiate this? Like does it send an email? Providing an SMS service for this might be moot if the software can't talk to it.
"So they are going to dedicate a person to sending txt appt reminders every day."
Their software doesn't do it, or anything like it.That's going to be a problem. I'd start there. You need a way to generate the communications before a way to transfer it.
Not for this approach. They are dedicating a person to do that part manually.
But isn't the point to replace that person?
