Which Hosted PBX Provider?
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@JasGot said in Which Hosted PBX Provider?:
@JaredBusch said in Which Hosted PBX Provider?:
I have never used any hosted provider. I always do it myself.
Who would you look to if you had no interest in the hardware and OS support of the PBX? just the PBX software....
Well, I tend to recommend @NTG ... that's what we do. You just get the phone system. We handle it all, you just provide your SIP trunks and let us know what you want the PBX to do. You don't manage it at all.
@Bundy-Associates does the same thing.
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@Dashrender said in Which Hosted PBX Provider?:
I have a possible new client - they need 4 phones.
Ten and under, always RingCentral or similar.
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@scottalanmiller said in Which Hosted PBX Provider?:
@Dashrender said in Which Hosted PBX Provider?:
I have a possible new client - they need 4 phones.
Ten and under, always RingCentral or similar.
Less than 10 extensions is really not cost effective to be anything but a full service like Ring Central.
10 x $20 = $200 / month with no additional fees.
For a FreePBX, assuming 10 extensions and 2 DID...
One Time costs:
It will cost them at least 5 hours @ $150 = $750.
Then $90 * 10 desk phones = $900 and $80 for an ATA to fax with.One Time Total: $1,730
Recurring costs
$1 x 2 DID = $2
$5 Vultr Hosting and $1 Vultr Backup = $6
$?.?? Usage, assume $10-$20 for something this small. = $20
0.5 to 1 hour x $150 for updates/management = $150Recurring Total: $178
The difference to Ring Central is only $25 cheaper per month.
But it will take 70 months (almost 6 years) to recover the cost of the desk phones and setup time that are included with RingCentral style solutions.
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Does 5 hours sound like a lot? Well it isn't. Because people.
It doens't take 5 hours just to setup the PBX. It takes 5 hours because of meetings with people.
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Technically, there are setup costs with Ring Central. But honestly they do not need to involve me if they choose to take their own time to do it. Instead they just wste an office staff person's time dealing with Ring Central Support.
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@Dashrender said in Which Hosted PBX Provider?:
Great thread, and super timely.
I have a possible new client - they need 4 phones.
Of course I could setup a FreePBX on Vultr for them, VOIP.ms or whoever for dial tone.... but I'm not sure I really want to manage it for them long term.
I was debating pushing them toward a hosted PBX solution, flat monthly fee per phone, they need two DIDs (main line and fax line).
Something like $10/m provide your own phone is what I was going to be looking for.
My situation too.
I am an Intermedia Reseller and I can't stand their system. Plus as a partner, the end user cannot call Intermedia for support. This is no fun.
I just ran through a Ringcentral setup for one of our average customers and it is very costly. Comcast and Verizon are way less in price, and they will both give you the phones for free if you ask them. (Maybe Ringcentral will too, I haven't called them yet.)
I looked at 8x8 through Ingram and it was a no go.
I'm still looking, but I'm glad to see there are two us in the hunt now!
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@JasGot said in Which Hosted PBX Provider?:
I'm still looking, but I'm glad to see there are two us in the hunt now!
I checked Jive, and they are also $20-$30 per seat.
jive.comLooks like LogMeIn owns them.. so nope.
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@JasGot said in Which Hosted PBX Provider?:
I am an Intermedia Reseller and I can't stand their system. Plus as a partner, the end user cannot call Intermedia for support. This is no fun.
Are you looking for a reseller/partner solution? Then I would look at 3CX They have the business model.
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can we get some tags added to this post?
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@JaredBusch said in Which Hosted PBX Provider?:
@JasGot said in Which Hosted PBX Provider?:
I am an Intermedia Reseller and I can't stand their system. Plus as a partner, the end user cannot call Intermedia for support. This is no fun.
Are you looking for a reseller/partner solution? Then I would look at 3CX They have the business model.
Yes. I want to interact with the end user for config of features only (OS and app maintenance handled by anyone other than me) and I want revenue from the sale of hardware and setup, and I want recurring revenue from monthly fees. The recurring revenue must be charged to me so I can bill the customer at my rates.
