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    • momurda
      momurda last edited by

      How do i see licenses.
      I click on License Summary or Relationship Summary, it brings me to a page where i have to input some stupid information. where are my company licenses at?
      0_1524155185070_4cb324ee-8fea-42ff-8380-bd910e7c5e1b-image.png

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      • coliver
        coliver last edited by

        You need to input your license number. You'd get it via mail or email (probably email) from your VAR when they submit the paperwork.

        You could also have someone already on the account add you to the portal.

        momurda 1 Reply Last reply Reply Quote 1
        • momurda
          momurda @coliver last edited by momurda

          @coliver Right, when did this happen? I used to be able to see them in the past.
          I am the account admin and the only account user.

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          • momurda
            momurda last edited by

            Oh i see, you do it for one license agreement and then it shows you all your stuff.
            Must have been something happened that made me reverify with them.

            coliver 1 Reply Last reply Reply Quote 2
            • WLS-ITGuy
              WLS-ITGuy last edited by

              I am on the phone with them now as my personal account somehow got changed to a work account (although we don't have office 365). I am trying to get it changed back to a personal account.

              WLS-ITGuy 1 Reply Last reply Reply Quote 0
              • WLS-ITGuy
                WLS-ITGuy @WLS-ITGuy last edited by

                @wls-itguy said in Volume License Center:

                I am on the phone with them now as my personal account somehow got changed to a work account (although we don't have office 365). I am trying to get it changed back to a personal account.

                And after finally getting to talk to someone, YES AN ACTUAL PERSON, I was disconnected. Spectrum and Microsoft are my two least favorite companies and in that order.

                scottalanmiller 1 Reply Last reply Reply Quote 2
                • scottalanmiller
                  scottalanmiller @WLS-ITGuy last edited by

                  @wls-itguy said in Volume License Center:

                  @wls-itguy said in Volume License Center:

                  I am on the phone with them now as my personal account somehow got changed to a work account (although we don't have office 365). I am trying to get it changed back to a personal account.

                  And after finally getting to talk to someone, YES AN ACTUAL PERSON, I was disconnected. Spectrum and Microsoft are my two least favorite companies and in that order.

                  Solarwinds is pretty bad, too.

                  1 Reply Last reply Reply Quote 1
                  • coliver
                    coliver @momurda last edited by

                    @momurda said in Volume License Center:

                    Oh i see, you do it for one license agreement and then it shows you all your stuff.
                    Must have been something happened that made me reverify with them.

                    Did you recently re-up an agreement? I've seen that trigger this behavior before.

                    momurda 1 Reply Last reply Reply Quote 0
                    • momurda
                      momurda @coliver last edited by

                      @coliver Nope, not for over a year. Also havent logged in since last year either though.

                      JaredBusch 1 Reply Last reply Reply Quote 0
                      • dbeato
                        dbeato last edited by

                        I have not seen this, usually only on new accounts so I get it what you are coming from.

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                        • JaredBusch
                          JaredBusch @momurda last edited by

                          @momurda said in Volume License Center:

                          @coliver Nope, not for over a year. Also havent logged in since last year either though.

                          Agreements expire, but I've never lost access. I've not seen new until I add them sometimes though.

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