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    iOS - Unifi connectivity issues

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    • bbigfordB
      bbigford @dbeato
      last edited by

      @dbeato said in iOS - Unifi connectivity issues:

      @bbigford said in iOS - Unifi connectivity issues:

      @dashrender said in iOS - Unifi connectivity issues:

      @bbigford said in iOS - Unifi connectivity issues:

      @dashrender said in iOS - Unifi connectivity issues:

      @bbigford said in iOS - Unifi connectivity issues:

      @dashrender said in iOS - Unifi connectivity issues:

      what firmware version do your UAPs have now?

      Not sure off the top of my head. I looked earlier though; they are 1 or 2 minor releases behind.

      Assuming you haven't updated the controller software yet, look it up and post if you remember.

      AP versions are on 3.8.15.6784

      Windows controller is 5.5.24

      Ouch.. that is kinda old. might be worth a search to see if iDevices have a known issue with that firmware or curiosity sake.

      I had been searching online for a couple days. Nothing glaring on any forums that I had looked through.

      https://community.ubnt.com/t5/UniFi-Wireless/WiFi-connection-to-iOS-devices-issue/td-p/1856584
      https://community.ubnt.com/t5/UniFi-Wireless/iOS-11-and-connection-troubles/td-p/2079248

      I hadn't saw the first one since it's on a different version (I had only looked for the version they are on), but definitely still relevant. The second article is right on.

      I'm surprised they hadn't had issues sooner. The version is from October, and that article is during that time. Looks like the version immediately started showing signs of issue. They went about 3 months without any signs. Who actually knows when the APs upgraded though. Maintenance window is tonight and weekly scheduled visit is tomorrow. Everything will be up to date soon enough.

      1 Reply Last reply Reply Quote 1
      • bbigfordB
        bbigford @JaredBusch
        last edited by bbigford

        @jaredbusch said in iOS - Unifi connectivity issues:

        @bbigford said in iOS - Unifi connectivity issues:

        @dashrender said in iOS - Unifi connectivity issues:

        Firmware can update on it's own outside of the controller version being updated.

        If the Controller is set to auto upgrade UAPs, that could explain why this happened considering you haven't updated the firmware on your own.

        Discovered the APs aren't running the most up to date software, if it had updated. 'Upgrade' button is missing on the controller, for each AP. Guessing I'll have to get the controller software updated first.

        Always the best thing to do.

        Upgraded mine tonight. UniFi 5.6.29 is current and the firmware on my UAPs is 3.9.19.8123 now.

        Got the controller up to date now. EOL notice for UAP-AC-V2 popped up for both APs, as expected. Upgrade button still absent. Digging further shows there is no firmware update available for this old of a device. That's what I love to see. Time for an upgrade.

        DashrenderD 1 Reply Last reply Reply Quote 1
        • DashrenderD
          Dashrender @bbigford
          last edited by

          @bbigford said in iOS - Unifi connectivity issues:

          @jaredbusch said in iOS - Unifi connectivity issues:

          @bbigford said in iOS - Unifi connectivity issues:

          @dashrender said in iOS - Unifi connectivity issues:

          Firmware can update on it's own outside of the controller version being updated.

          If the Controller is set to auto upgrade UAPs, that could explain why this happened considering you haven't updated the firmware on your own.

          Discovered the APs aren't running the most up to date software, if it had updated. 'Upgrade' button is missing on the controller, for each AP. Guessing I'll have to get the controller software updated first.

          Always the best thing to do.

          Upgraded mine tonight. UniFi 5.6.29 is current and the firmware on my UAPs is 3.9.19.8123 now.

          Got the controller up to date now. EOL notice for UAP-AC-V2 popped up for both APs, as expected. Upgrade button still absent. Digging further shows there is no firmware update available for this old of a device. That's what I love to see. Time for an upgrade.

          Of course it was inevitable, but first time I've seen their stuff go EOL.

          JaredBuschJ 1 Reply Last reply Reply Quote 1
          • JaredBuschJ
            JaredBusch @Dashrender
            last edited by

            @dashrender said in iOS - Unifi connectivity issues:

            @bbigford said in iOS - Unifi connectivity issues:

            @jaredbusch said in iOS - Unifi connectivity issues:

            @bbigford said in iOS - Unifi connectivity issues:

            @dashrender said in iOS - Unifi connectivity issues:

            Firmware can update on it's own outside of the controller version being updated.

            If the Controller is set to auto upgrade UAPs, that could explain why this happened considering you haven't updated the firmware on your own.

            Discovered the APs aren't running the most up to date software, if it had updated. 'Upgrade' button is missing on the controller, for each AP. Guessing I'll have to get the controller software updated first.

            Always the best thing to do.

            Upgraded mine tonight. UniFi 5.6.29 is current and the firmware on my UAPs is 3.9.19.8123 now.

            Got the controller up to date now. EOL notice for UAP-AC-V2 popped up for both APs, as expected. Upgrade button still absent. Digging further shows there is no firmware update available for this old of a device. That's what I love to see. Time for an upgrade.

            Of course it was inevitable, but first time I've seen their stuff go EOL.

            I think it is the first of the UAP line. They have plenty of other lines that have stuff go EOL

            1 Reply Last reply Reply Quote 1
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