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    Webroot in Massive Failure with Monday Update

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    webroot ars technica antivirus
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    • mlnewsM
      mlnews
      last edited by

      AntiVirus vendor Weboot has update go out and nuke hundreds of legitimate files, according to Ars Technica. A few users here on ML reported the issue as well as several on Spiceworks. The update nuked hundreds of critical Windows operating system files, many critical line of business applications and even blacklisted Facebook.

      1 Reply Last reply Reply Quote 2
      • mlnewsM
        mlnews
        last edited by

        Webroot has yet to provide a definitive fix, but so far at least one user is reporting that uninstalling Webroot, restoring quarantined files from a backup drive, and then reinstalling Webroot seems to fix the problem.

        1 Reply Last reply Reply Quote 1
        • Deleted74295D
          Deleted74295 Banned
          last edited by

          I have but one word:

          0_1493114980437_upload-0a234a75-c28f-4489-879a-e1ae142e5362

          1 Reply Last reply Reply Quote 5
          • Deleted74295D
            Deleted74295 Banned
            last edited by Deleted74295

            A sin bin list of mistakes by all AV vendors like this would be good. The Sophos update which tore itself apart as malware was especially funny.

            1 Reply Last reply Reply Quote 4
            • mlnewsM
              mlnews
              last edited by

              https://www.theregister.co.uk/2017/04/25/webroot_windows_wipeout/

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch
                last edited by JaredBusch

                Did not affect any OS files for my clients, but it tore the hell out of a couple line of business apps at one client.

                @TechnicalAngel has been working on it for hours last night and still today.

                1 Reply Last reply Reply Quote 2
                • RojoLocoR
                  RojoLoco
                  last edited by

                  I had a small handful of false positives, but it didn't bork anything luckily. First trouble we've had with webroot in 3 years.

                  1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch
                    last edited by

                    No webroot, this does not help.

                    0_1493243869156_IMG_6111.PNG

                    1 Reply Last reply Reply Quote 1
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Rough week, first Webroot, now Netgear.

                      1 Reply Last reply Reply Quote 0
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