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    Domain user logs in and is immediately logged out

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    • DustinB3403D
      DustinB3403 @coliver
      last edited by

      @coliver said in Domain user logs in and is immediately logged out:

      @Dashrender said in Domain user logs in and is immediately logged out:

      @coliver said in Domain user logs in and is immediately logged out:

      Backup and then blow the user profile away. No use trying to recover it.

      Sadly, in the OP he said that wasn't really an option.

      Right... but that's the problem. It sounds like a corrupt user profile, you really can't login to it in its current state.

      You can change the state via the registry.

      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
      

      There should be two registry keys with the same name, except one has a .bak after it. Change the one without to .backup and remove .bak. Restart the machine. That should get you back into the profile... but no guarantees it won't just corrupt again as soon as you try to login.

      No, no .bak registry for the account.

      The employee's registry file is there though.

      coliverC 1 Reply Last reply Reply Quote 0
      • DustinB3403D
        DustinB3403 @coliver
        last edited by

        @coliver said in Domain user logs in and is immediately logged out:

        @DustinB3403 said in Domain user logs in and is immediately logged out:

        @coliver said in Domain user logs in and is immediately logged out:

        Backup and then blow the user profile away. No use trying to recover it.

        Yeah not an option. We're looking for emails that may still be held in the local user profile, the user account was disabled on AD (which then marks the email account for deletion on office365) after 30 days.

        So if there is any chance that I can get into this account and see what the mailbox still has cached would be critical.

        Of course the mailbox matter is a different issue entirely that I need to address.

        Can you just browse the local folders? There should be an outlook cache file in the users directory.

        Tried looking for it, and I don't see any of the files I need.

        Looking for a local cache of outlook, so a PST or OST file.

        coliverC 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @coliver
          last edited by

          @coliver said in Domain user logs in and is immediately logged out:

          @DustinB3403 said in Domain user logs in and is immediately logged out:

          @coliver said in Domain user logs in and is immediately logged out:

          Backup and then blow the user profile away. No use trying to recover it.

          Yeah not an option. We're looking for emails that may still be held in the local user profile, the user account was disabled on AD (which then marks the email account for deletion on office365) after 30 days.

          So if there is any chance that I can get into this account and see what the mailbox still has cached would be critical.

          Of course the mailbox matter is a different issue entirely that I need to address.

          Can you just browse the local folders? There should be an outlook cache file in the users directory.

          Ok now with more information, this ^ why not browse for the Outlook cache file?

          1 Reply Last reply Reply Quote 0
          • coliverC
            coliver @DustinB3403
            last edited by

            @DustinB3403 said in Domain user logs in and is immediately logged out:

            @coliver said in Domain user logs in and is immediately logged out:

            @Dashrender said in Domain user logs in and is immediately logged out:

            @coliver said in Domain user logs in and is immediately logged out:

            Backup and then blow the user profile away. No use trying to recover it.

            Sadly, in the OP he said that wasn't really an option.

            Right... but that's the problem. It sounds like a corrupt user profile, you really can't login to it in its current state.

            You can change the state via the registry.

            HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList
            

            There should be two registry keys with the same name, except one has a .bak after it. Change the one without to .backup and remove .bak. Restart the machine. That should get you back into the profile... but no guarantees it won't just corrupt again as soon as you try to login.

            No, no .bak registry for the account.

            The employee's registry file is there though.

            Hmm, that's interesting. Have a look at scheduled tasks on that machine. Is there anything running at user login?

            1 Reply Last reply Reply Quote 0
            • coliverC
              coliver @DustinB3403
              last edited by

              @DustinB3403 said in Domain user logs in and is immediately logged out:

              @coliver said in Domain user logs in and is immediately logged out:

              @DustinB3403 said in Domain user logs in and is immediately logged out:

              @coliver said in Domain user logs in and is immediately logged out:

              Backup and then blow the user profile away. No use trying to recover it.

              Yeah not an option. We're looking for emails that may still be held in the local user profile, the user account was disabled on AD (which then marks the email account for deletion on office365) after 30 days.

              So if there is any chance that I can get into this account and see what the mailbox still has cached would be critical.

              Of course the mailbox matter is a different issue entirely that I need to address.

              Can you just browse the local folders? There should be an outlook cache file in the users directory.

              Tried looking for it, and I don't see any of the files I need.

              Looking for a local cache of outlook, so a PST or OST file.

              Then, unfortunately, it seems like local caching was turned off. If the cache was on you would see both PST and OST files.

              DashrenderD DustinB3403D 2 Replies Last reply Reply Quote 0
              • DashrenderD
                Dashrender @coliver
                last edited by

                @coliver said in Domain user logs in and is immediately logged out:

                @DustinB3403 said in Domain user logs in and is immediately logged out:

                @coliver said in Domain user logs in and is immediately logged out:

                @DustinB3403 said in Domain user logs in and is immediately logged out:

                @coliver said in Domain user logs in and is immediately logged out:

                Backup and then blow the user profile away. No use trying to recover it.

                Yeah not an option. We're looking for emails that may still be held in the local user profile, the user account was disabled on AD (which then marks the email account for deletion on office365) after 30 days.

                So if there is any chance that I can get into this account and see what the mailbox still has cached would be critical.

                Of course the mailbox matter is a different issue entirely that I need to address.

                Can you just browse the local folders? There should be an outlook cache file in the users directory.

                Tried looking for it, and I don't see any of the files I need.

                Looking for a local cache of outlook, so a PST or OST file.

                Then, unfortunately, it seems like local caching was turned off. If the cache was on you would see both PST and OST files.

                Right, if the files aren't there, then they just aren't there.

                1 Reply Last reply Reply Quote 0
                • DustinB3403D
                  DustinB3403 @coliver
                  last edited by

                  @coliver said in Domain user logs in and is immediately logged out:

                  @DustinB3403 said in Domain user logs in and is immediately logged out:

                  @coliver said in Domain user logs in and is immediately logged out:

                  @DustinB3403 said in Domain user logs in and is immediately logged out:

                  @coliver said in Domain user logs in and is immediately logged out:

                  Backup and then blow the user profile away. No use trying to recover it.

                  Yeah not an option. We're looking for emails that may still be held in the local user profile, the user account was disabled on AD (which then marks the email account for deletion on office365) after 30 days.

                  So if there is any chance that I can get into this account and see what the mailbox still has cached would be critical.

                  Of course the mailbox matter is a different issue entirely that I need to address.

                  Can you just browse the local folders? There should be an outlook cache file in the users directory.

                  Tried looking for it, and I don't see any of the files I need.

                  Looking for a local cache of outlook, so a PST or OST file.

                  Then, unfortunately, it seems like local caching was turned off. If the cache was on you would see both PST and OST files.

                  Yeah that is what it looks like...

                  1 Reply Last reply Reply Quote 0
                  • NattNattN
                    NattNatt
                    last edited by NattNatt

                    EDIT: Sorry just read through the thread, can't be any help 😞

                    1 Reply Last reply Reply Quote 0
                    • wirestyle22W
                      wirestyle22
                      last edited by

                      @DustinB3403 😞 Been there

                      1 Reply Last reply Reply Quote 0
                      • DustinB3403D
                        DustinB3403
                        last edited by

                        Yeah and a litigation hold or migrating the mailbox to a shared mailbox would've been all that is needed.

                        I want to say the 4 words you should never say.....

                        coliverC wirestyle22W 2 Replies Last reply Reply Quote 0
                        • coliverC
                          coliver @DustinB3403
                          last edited by coliver

                          @DustinB3403 said in Domain user logs in and is immediately logged out:

                          Yeah and a litigation hold or migrating the mailbox to a shared mailbox would've been all that is needed.

                          I want to say the 4 words you should never say.....

                          I'm sorry you lost it? No that's 5 words.

                          I can't help you? That's 4.

                          1 Reply Last reply Reply Quote 0
                          • wirestyle22W
                            wirestyle22 @DustinB3403
                            last edited by

                            @DustinB3403 said in Domain user logs in and is immediately logged out:

                            Yeah and a litigation hold or migrating the mailbox to a shared mailbox would've been all that is needed.

                            I want to say the 4 words you should never say.....

                            is it "i cant do that"?

                            1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403
                              last edited by

                              Nope words you never say to your boss, but you let your face express em..

                              _ ____ ___ so.

                              FiyaFlyF 1 Reply Last reply Reply Quote 3
                              • FiyaFlyF
                                FiyaFly @DustinB3403
                                last edited by FiyaFly

                                @DustinB3403

                                Well, just phrase it right.

                                " I have been looking into this and after I TOLD the community about it, they told me "YOU are out of options." SO....

                                1 Reply Last reply Reply Quote 0
                                • DustinB3403D
                                  DustinB3403
                                  last edited by

                                  yea... the NTUSER.dat file is corrupted, if I remove or rename is, I get signed into a temporary profile.

                                  Obviously this doesn't work... Looking for other options..

                                  DashrenderD 1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender @DustinB3403
                                    last edited by

                                    @DustinB3403 said in Domain user logs in and is immediately logged out:

                                    yea... the NTUSER.dat file is corrupted, if I remove or rename is, I get signed into a temporary profile.

                                    Obviously this doesn't work... Looking for other options..

                                    other options - well this would be super ugly, but could create a new user account and log into it.. then reboot and log in as a local admin, then copy over everythign from the old profile to the new on except the corrupt ntuser.dat file - don't forget to set the permission correctly...
                                    then log back in as the new user and see - if you're super lucky... if the outlook profile would appear. I doubt it, because I think that's stored in the registry.

                                    DustinB3403D 1 Reply Last reply Reply Quote 0
                                    • DustinB3403D
                                      DustinB3403 @Dashrender
                                      last edited by

                                      @Dashrender Yeah... that is what I'm seeing as well, and the chances of it working are extremely rare.

                                      wirestyle22W 1 Reply Last reply Reply Quote 0
                                      • wirestyle22W
                                        wirestyle22 @DustinB3403
                                        last edited by

                                        @DustinB3403 Cross those fingers

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Dashrender
                                          last edited by

                                          @Dashrender said in Domain user logs in and is immediately logged out:

                                          @coliver said in Domain user logs in and is immediately logged out:

                                          Backup and then blow the user profile away. No use trying to recover it.

                                          Sadly, in the OP he said that wasn't really an option.

                                          Then we found the issue 😉

                                          1 Reply Last reply Reply Quote 0
                                          • black3dynamiteB
                                            black3dynamite
                                            last edited by

                                            You can try logging as that user in Safe Mode.

                                            1 Reply Last reply Reply Quote 0
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