Free Webex type solutions
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 I almost forgot. It pulls inventory from their PC. You get a list of applications installed, hardware specs and more. You can also create reports and use it for tracking time spent with customers 
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 I survived with using join.me for a couple years, but recently bought ScreenConnect. For a $350 one time fee, it is really really solid software. Upgrades after a year are even prorated quite fairly. 
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 @JaredBusch said: I survived with using join.me for a couple years, but recently bought ScreenConnect. For a $350 one time fee, it is really really solid software. Upgrades after a year are even prorated quite fairly. I have already done a couple freelance projects and my clients have been very impressed with DeskRoll. If I get more established, I may be ok ponying up $350 at once. Since I am still in my infancy, I would like to keep costs low. 
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 @JaredBusch I didn't know about the yearly update fee. What is a fair amount to you? 
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 @technobabble said: @JaredBusch I didn't know about the yearly update fee. What is a fair amount to you? I am curious to this is as well. Desk Roll is going to cost $360 a year. 
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 @IRJ said: @technobabble said: @JaredBusch I didn't know about the yearly update fee. What is a fair amount to you? I am curious to this is as well. Desk Roll is going to cost $360 a year. http://www.screenconnect.com/Upgrade Free version updates are not allowed after 365 days from purchase. But from day 366 to day 720 you can upgrade with an 80% discount on the cost. 
  
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 Also we bought 2 licenses so it was $600 not $700. The convenience and time saved has easily been worth the $600. 
  
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 @JaredBusch Thanks, that helped a lot! 
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 I just use TV through my GFI console. surprised ya'll dont use it at NTG 
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 That would work for managed clients, but not unmanaged clients. 
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 @Hubtech said: I just use TV through my GFI console. surprised ya'll dont use it at NTG We do here and there but way too expensive for non-full managed scenarios. 
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 @Hubtech said: I just use TV through my GFI console. surprised ya'll dont use it at NTG We do, for clients we fully manage. However, that's a very small subset of computers that we work with on a regular basis. Several of our clients already have LogMeIn Central, and just add us to their accounts. 
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 LMI is great for large scale and lots of different companies. 
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 Continuum included LMI in their offering and you could configure it so the client could use LMI also. 
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 @technobabble said: Continuum included LMI in their offering and you could configure it so the client could use LMI also. NTG packages that with their offering too  
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 Continuum was $4 per desktop for LMI, Malwarebytes and RMM if I remember correctly. 
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 @technobabble said: Continuum was $4 per desktop for LMI, Malwarebytes and RMM if I remember correctly. Per month, I assume, so almost $50/year? 
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 @scottalanmiller correct. And I think GFI is less than 1/2 that price. 



