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    IOS update on a 5S

    Scheduled Pinned Locked Moved IT Discussion
    iosiphoneappleiphone 5s
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Was this the recent update to iOS 10? There is a new 10.1 update that might be worth trying.

      I think that you can push an update from iTunes even if the phone itself is not really working.

      B 1 Reply Last reply Reply Quote 0
      • art_of_shredA
        art_of_shred
        last edited by

        Take it to the Apple Store? As much as we all like to self-diagnose and repair, Apple kind of limits the ability to do much of that with their devices.

        B 1 Reply Last reply Reply Quote 3
        • Minion QueenM
          Minion Queen
          last edited by

          Try the Update via ITunes first if that doesn't work I think you are stuck with taking it to an Apple store 😞

          1 Reply Last reply Reply Quote 2
          • B
            bzeches @art_of_shred
            last edited by

            @art_of_shred I'm 9 months out of the 1 year warranty, is it something they will take care of or will they say out of luck?

            Minion QueenM scottalanmillerS 2 Replies Last reply Reply Quote 0
            • B
              bzeches @scottalanmiller
              last edited by

              @scottalanmiller said in IOS update on a 5S:

              Was this the recent update to iOS 10? There is a new 10.1 update that might be worth trying.

              I think that you can push an update from iTunes even if the phone itself is not really working.

              it was the 10..i will try the new 10.1

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • Minion QueenM
                Minion Queen @bzeches
                last edited by

                @bzeches They are sometime really good about it if it is due to their update. However you might have to pay them if it's a hardware issue.

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @bzeches
                  last edited by

                  @bzeches said in IOS update on a 5S:

                  @art_of_shred I'm 9 months out of the 1 year warranty, is it something they will take care of or will they say out of luck?

                  They sometimes do. If they CAN fix things for you, they will (99% of the time.) Sometimes they fix things out of warranty if they feel that it is their fault or if they feel badly for you or if they have a simple way to do it. Support is actually quite good there.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @bzeches
                    last edited by

                    @bzeches said in IOS update on a 5S:

                    @scottalanmiller said in IOS update on a 5S:

                    Was this the recent update to iOS 10? There is a new 10.1 update that might be worth trying.

                    I think that you can push an update from iTunes even if the phone itself is not really working.

                    it was the 10..i will try the new 10.1

                    Definitely worth the attempt.

                    1 Reply Last reply Reply Quote 0
                    • B
                      bzeches
                      last edited by

                      thank you for the help, working the update now!

                      1 Reply Last reply Reply Quote 2
                      • StrongBadS
                        StrongBad
                        last edited by

                        It sounds like the update just went badly. I suspect that an update via iTunes will have a very good chance of fixing the issue.

                        B 1 Reply Last reply Reply Quote 0
                        • B
                          bzeches @StrongBad
                          last edited by

                          @StrongBad won't take the update it powers down and then gives me an unknown error

                          Reid CooperR 1 Reply Last reply Reply Quote 0
                          • Reid CooperR
                            Reid Cooper @bzeches
                            last edited by

                            @bzeches said in IOS update on a 5S:

                            @StrongBad won't take the update it powers down and then gives me an unknown error

                            That's not good. That suggests hardware failure. Might be worth just getting a new phone. But give the Apple Store a chance, first.

                            B 1 Reply Last reply Reply Quote 0
                            • B
                              bzeches @Reid Cooper
                              last edited by

                              @Reid-Cooper after the 4th try it took...will run with this and see if not to the apple store I go! Thanks for all the help!

                              Reid CooperR 1 Reply Last reply Reply Quote 0
                              • Reid CooperR
                                Reid Cooper @bzeches
                                last edited by

                                @bzeches said in IOS update on a 5S:

                                @Reid-Cooper after the 4th try it took...will run with this and see if not to the apple store I go! Thanks for all the help!

                                Good luck.

                                1 Reply Last reply Reply Quote 0
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