I'm throwing around the idea of starting a Tech business
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@Carnival-Boy said:
I'd be interested in ad-hoc consultancy on a pay by the hour basis. I don't see how you can offer a fully managed service only out of hours though.
The Continuum RMM platform offers a full service desk which via remote takes care of the clients for you.
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@technobabble said:
@Carnival-Boy said:
I'd be interested in ad-hoc consultancy on a pay by the hour basis. I don't see how you can offer a fully managed service only out of hours though.
The Continuum RMM platform offers a full service desk which via remote takes care of the clients for you.
Yes, it's like a built in offshoring solution. It's really for people who want to be business and sales people and don't want to be technical.
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@scottalanmiller, Continuum had told me it uses only US staffing for service desk.
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@technobabble said:
@scottalanmiller, Continuum had told me it uses only US staffing for service desk.
Maybe.... I've never tested them. But their business model makes it seem unlikely.
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what's their pricing structure?
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Desktops are between $12-$20 per month. $20 is for 24/7 support. Server is between $15 to $40. Choices are NOC messages you, NOC proactively addresses issues or assign tasks to NOC. Another cool thing is the ability to hire out Continuum for one time tasks.
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that just seems like a revenue eater.
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@Hubtech said:
that just seems like a revenue eater.
Depends on your goal. Are you an IT guy look for a way to work? Then it makes no sense because what you do and what they do overlap.
Are you a business / sales guy who wants to own a business but don't want to do IT? Then you need a service like this.
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@Hubtech said:
that just seems like a revenue eater.
It's a great option for businesses that specialize in engineering/project services, but also need to offer end-to-end support.
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@Hubtech said:
that just seems like a revenue eater.
When they told me they offered this, I was but I do that. He said are you planning on hiring anyone? I said NO. He said at some point you will need this service if you don't hire employees. NOW that is cheaper than employees!
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yeah, maybe true.
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Anyone interested in a big Exchange Upgrade for a hospital? I have a contact there and I was told another MSP quoted around $9k for labor. I have the experience for doing the actual work. I just dont have a system in place yet. I would like to work with someone if anyone is interested.
They are migrating from Exchange 2003 to 2010
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We have the ability to do that.
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How many mailboxes? Are they moving to O365 or another inhouse Exchange server?
$9K could be a pretty good price depending on so many factors.
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@Dashrender said:
How many mailboxes? Are they moving to O365 or another inhouse Exchange server?
$9K could be a pretty good price depending on so many factors.
Right! It could also be way lowball. Being medical, there's encryption and DLP requirements to contend with, as well as message retention and granular message recovery. Also, if it's a 100-person hospital, or 20,000, not to mention if the contractor's doing the actual move, or if they're just doing setup and basic training.
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In all fairness guys, he just posted to see if anyone was interested. anyone who has done this before knows that there are a ton of variables, and that the aforementioned opportunity lacks all of the needed info to throw down a quote. Seemed to me that it was just probe to interest . That being said, if you'd like to get some more info, or get those of us who are interested a contact person, we can proceed with the bidding war
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I dont know all the details yet, but I understand that the pricing could be low, fair, or high.