There has never been a promise or timeline made for the mobile apps. Anyone expecting anything on that front is operating in their own little fantasy.
That's the main use case of softphones, though. Like 95% I would guess. Softphones for the desktop are way more niche.
I totally disagree. Softphone on the desktop is by far the largest user base thanks to call centers.
Softphone on mobile is a far second to that.
Maybe overall, but for FreePBX? FreePBX is pretty rare in call centers, AFAIK.