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    is freePBX really free or not??

    Scheduled Pinned Locked Moved IT Discussion
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    • coliverC
      coliver @IT-ADMIN
      last edited by

      @IT-ADMIN said:

      now i get very disappointed to know that the call recording is not free

      In what sense? On FreePBX call recording is free. That is a built in asterisk function.

      1 Reply Last reply Reply Quote 0
      • IT-ADMINI
        IT-ADMIN
        last edited by

        2015-08-13_190141.png

        scottalanmillerS coliverC 2 Replies Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @IT-ADMIN
          last edited by

          @IT-ADMIN said:

          oh i see what you mean, so it is better to separate btw pbx and CRM

          Right. You don't want anything "extra" running on your PBX. You want the system tight, lean and secure. For home use, you know, it doesn't really matter. But for a business you don't want to play with extra things running on top of your PBX. It is bad enough that people in the SMB sometimes do that on little NAS boxes or whatever. But on a PBX seems completely crazy. That is not your "PBX and general catch all application host."

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          • scottalanmillerS
            scottalanmiller @IT-ADMIN
            last edited by

            @IT-ADMIN said:

            like connecting pbx with sugarCRM ??

            Right, if you want SugarCRM or vTiger integration run those in a separate VM and just connect them together. More work, but you don't want instability in your phone system.

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            • scottalanmillerS
              scottalanmiller @IT-ADMIN
              last edited by

              @IT-ADMIN those are call recording reports, not call recording itself.

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              • coliverC
                coliver @IT-ADMIN
                last edited by

                @IT-ADMIN said:

                2015-08-13_190141.png

                Like @scottalanmiller said, that is just the reporting feature on the recorded calls. Not the recording itself.

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                • IT-ADMINI
                  IT-ADMIN
                  last edited by

                  I'm very very very sorry I didn't reply yesterday I was out of office and out of the house. Anyway thank you guys for your replies 🙂

                  1 Reply Last reply Reply Quote 1
                  • bbigfordB
                    bbigford
                    last edited by

                    On a side note, have you ever checked out Asterisk? Depending on the area, they may not be able to be ported (our environment was only able to be serviced by Ednetics through Cisco gear based on a monopoly for the area).

                    coliverC scottalanmillerS 2 Replies Last reply Reply Quote 0
                    • coliverC
                      coliver @bbigford
                      last edited by

                      @BBigford said:

                      On a side note, have you ever checked out Asterisk? Depending on the area, they may not be able to be ported (our environment was only able to be serviced by Ednetics through Cisco gear based on a monopoly for the area).

                      FreePBX is a distribution of Asterisk.

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                      • scottalanmillerS
                        scottalanmiller @bbigford
                        last edited by

                        @BBigford said:

                        On a side note, have you ever checked out Asterisk?

                        All of the ones that he is looking at are Asterisk. FreePBX, Elastix, TrixBox, PIAF are all Asterisk distros.

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                        • bbigfordB
                          bbigford
                          last edited by

                          @coliver @scottalanmiller
                          Ah, good to know. I haven't had a ton of experience with Asterisk yet since our area doesn't warrant it's use. Just heard about it. That would explain my first reply being less educated on it. 🙂

                          1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            Asterisk is pretty awesome. One of the most powerful and featureful PBXs around with some of the most active development and largest user bases, while being completely free and open source. It's an epic win for telephony.

                            DashrenderD 1 Reply Last reply Reply Quote 1
                            • DashrenderD
                              Dashrender @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              Asterisk is pretty awesome. One of the most powerful and featureful PBXs around with some of the most active development and largest user bases, while being completely free and open source. It's an epic win for telephony.

                              That said, It's amazing how many features that are in paid for solutions aren't there, or have to be completely built from scratch. Three examples - Place a call on hold on someone else's phone, pull a call from someone else's phone that is on hold, and lastly DND status of a device is not known without a lot of front and back end work.

                              1 Reply Last reply Reply Quote 0
                              • N
                                Nagesh Naik @IT-ADMIN
                                last edited by

                                @IT-ADMIN I am also seeing some missing menu what is the solution for it can you suggest me

                                JaredBuschJ 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch @Nagesh Naik
                                  last edited by JaredBusch

                                  @Nagesh-Naik said in is freePBX really free or not??:

                                  @IT-ADMIN I am also seeing some missing menu what is the solution for it can you suggest me

                                  Things change over time. What you think is missing, is most likely something that no longer exists.

                                  Other than that, did you register the system with Sangoma?

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