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    Brother Scanning: MFC2700 / MFC 8480

    Scheduled Pinned Locked Moved IT Discussion
    mfc8480mfc2700brother
    52 Posts 7 Posters 10.1k Views
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    • ?
      A Former User @handsofqwerty
      last edited by

      @handsofqwerty said:

      @thecreativeone91 said:

      I wouldn't give it admin rights, I'd find a work around. Use Process Monitor to see what it needs. https://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

      What's the harm of giving a single program like this admin rights? All it can do is scan, basically. What threat would that pose to the computer or network?

      Privilege escalation, running a program or service with more rights and it needs as how people are able to do it in most cases. It also will give the user access (full control) to any files through the file dialog box inside the program as it will be running with admin rights as well.

      handsofqwertyH 1 Reply Last reply Reply Quote 0
      • handsofqwertyH
        handsofqwerty @A Former User
        last edited by

        @thecreativeone91 said:

        @handsofqwerty said:

        @thecreativeone91 said:

        I wouldn't give it admin rights, I'd find a work around. Use Process Monitor to see what it needs. https://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

        What's the harm of giving a single program like this admin rights? All it can do is scan, basically. What threat would that pose to the computer or network?

        Privilege escalation, running a program or service with more rights and it needs as how people are able to do it in most cases. It also will give the user access (full control) to any files through the file dialog box inside the program as it will be running with admin rights as well.

        Yeah, that's technically true. But for this software, you setup the directory to scan to and they hit a button and it scans. Besides, if you knew these users...

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @handsofqwerty
          last edited by

          @handsofqwerty said:

          Yeah, that's technically true. But for this software, you setup the directory to scan to and they hit a button and it scans. Besides, if you knew these users...

          THIS ^^ This right here is what I hear every day - my users will never do anything they aren't supposed to, so I don't need to worry about security issues...

          and that's true.. until you do need to worry about it! A different person sits down there and starts messin' around... or a virus gets on there and takes advantage.. etc.

          The whole idea of fixing it only after it breaks just drives me insane!

          handsofqwertyH 1 Reply Last reply Reply Quote 1
          • MattSpellerM
            MattSpeller
            last edited by

            eesh, I despise that kinda stuff. Make em' scan to email. Safer, traceable, no permissions garbage, etc.

            handsofqwertyH 1 Reply Last reply Reply Quote 2
            • handsofqwertyH
              handsofqwerty @Dashrender
              last edited by handsofqwerty

              @Dashrender said:

              @handsofqwerty said:

              Yeah, that's technically true. But for this software, you setup the directory to scan to and they hit a button and it scans. Besides, if you knew these users...

              THIS ^^ This right here is what I hear every day - my users will never do anything they aren't supposed to, so I don't need to worry about security issues...

              and that's true.. until you do need to worry about it! A different person sits down there and starts messin' around... or a virus gets on there and takes advantage.. etc.

              The whole idea of fixing it only after it breaks just drives me insane!

              I get where you're coming from, but flip it over. Why create additional issues for yourself when a solution is available in the name of what might happen? It's all a balancing act. Will the potential side effects of granting normal users admin rights to one program result in a greater cost to the client than trying to figure out the perfect solution that might not exist?

              DashrenderD 1 Reply Last reply Reply Quote 0
              • handsofqwertyH
                handsofqwerty @MattSpeller
                last edited by

                @MattSpeller said:

                eesh, I despise that kinda stuff. Make em' scan to email. Safer, traceable, no permissions garbage, etc.

                Yeah, I've become a big fan of scan-to-email, although for large documents, this can be MUCH slower and doesn't always work with attachment size limitations.

                MattSpellerM DashrenderD 2 Replies Last reply Reply Quote 0
                • MattSpellerM
                  MattSpeller @handsofqwerty
                  last edited by

                  @handsofqwerty said:

                  doesn't always work with attachment size limitations.

                  Thats when you scan to USB stick, but it's gotta be a monster or the printer has really weak compression algorithms.

                  gjacobseG 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @handsofqwerty
                    last edited by

                    @handsofqwerty said:

                    @Dashrender said:

                    @handsofqwerty said:

                    Yeah, that's technically true. But for this software, you setup the directory to scan to and they hit a button and it scans. Besides, if you knew these users...

                    THIS ^^ This right here is what I hear every day - my users will never do anything they aren't supposed to, so I don't need to worry about security issues...

                    and that's true.. until you do need to worry about it! A different person sits down there and starts messin' around... or a virus gets on there and takes advantage.. etc.

                    The whole idea of fixing it only after it breaks just drives me insane!

                    I get where you're coming from, but flip it over. Why create additional issues for yourself when a solution is available in the name of what might happen? It's all a balancing act. Is the potential side effects of granting normal users admin rights to one program result in a greater cost to the client than trying to figure out the perfect solution that might not exist?

                    This is probably one of the best arguments I've ever seen you make! 🙂

                    That said, it's definitely a case by case issue. and I'd personally spend at least 30 mins trying to make this work correctly before just tossing in the towel.

                    handsofqwertyH 1 Reply Last reply Reply Quote 2
                    • DashrenderD
                      Dashrender @handsofqwerty
                      last edited by

                      @handsofqwerty said:

                      @MattSpeller said:

                      eesh, I despise that kinda stuff. Make em' scan to email. Safer, traceable, no permissions garbage, etc.

                      Yeah, I've become a big fan of scan-to-email, although for large documents, this can be MUCH slower and doesn't always work with attachment size limitations.

                      Scanning to network often solves this problem then!

                      1 Reply Last reply Reply Quote 2
                      • DashrenderD
                        Dashrender
                        last edited by

                        It sounds like this printer/scanner is connected directly to a computer - but if it's not, I'd definitely setup both Scan to email and scan to network and ditch the local scanning software from the machine.

                        1 Reply Last reply Reply Quote 3
                        • gjacobseG
                          gjacobse
                          last edited by

                          There are about four scanners in the office, and about 20 users.

                          It is not currently set to scan to the server, but to the local users computer. Each scanner is on the network, separate IP address.

                          Again, some computers are the issue,.. not all. many work fine with no issues. Pulling the same GPO and User rights.

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @gjacobse
                            last edited by

                            @g.jacobse said:

                            There are about four scanners in the office, and about 20 users.

                            It is not currently set to scan to the server, but to the local users computer. Each scanner is on the network, separate IP address.

                            Again, some computers are the issue,.. not all. many work fine with no issues. Pulling the same GPO and User rights.

                            Same version of windows? Do all have UAC enabled?

                            coliverC 1 Reply Last reply Reply Quote 1
                            • coliverC
                              coliver @A Former User
                              last edited by

                              @thecreativeone91 said:

                              @g.jacobse said:

                              There are about four scanners in the office, and about 20 users.

                              It is not currently set to scan to the server, but to the local users computer. Each scanner is on the network, separate IP address.

                              Again, some computers are the issue,.. not all. many work fine with no issues. Pulling the same GPO and User rights.

                              Same version of windows? Do all have UAC enabled?

                              This, UAC being disabled has cause no end of grief to me on a few computers, I had a Canon MFP that refused to scan to the local disk without UAC enabled.

                              DashrenderD handsofqwertyH 2 Replies Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @coliver
                                last edited by

                                @coliver said:

                                @thecreativeone91 said:

                                @g.jacobse said:

                                There are about four scanners in the office, and about 20 users.

                                It is not currently set to scan to the server, but to the local users computer. Each scanner is on the network, separate IP address.

                                Again, some computers are the issue,.. not all. many work fine with no issues. Pulling the same GPO and User rights.

                                Same version of windows? Do all have UAC enabled?

                                This, UAC being disabled has cause no end of grief to me on a few computers, I had a Canon MFP that refused to scan to the local disk without UAC enabled.

                                Wow.. not that just seems backwards.

                                handsofqwertyH coliverC 2 Replies Last reply Reply Quote 1
                                • handsofqwertyH
                                  handsofqwerty @Dashrender
                                  last edited by

                                  @Dashrender said:

                                  @handsofqwerty said:

                                  @Dashrender said:

                                  @handsofqwerty said:

                                  Yeah, that's technically true. But for this software, you setup the directory to scan to and they hit a button and it scans. Besides, if you knew these users...

                                  THIS ^^ This right here is what I hear every day - my users will never do anything they aren't supposed to, so I don't need to worry about security issues...

                                  and that's true.. until you do need to worry about it! A different person sits down there and starts messin' around... or a virus gets on there and takes advantage.. etc.

                                  The whole idea of fixing it only after it breaks just drives me insane!

                                  I get where you're coming from, but flip it over. Why create additional issues for yourself when a solution is available in the name of what might happen? It's all a balancing act. Is the potential side effects of granting normal users admin rights to one program result in a greater cost to the client than trying to figure out the perfect solution that might not exist?

                                  This is probably one of the best arguments I've ever seen you make! 🙂

                                  That said, it's definitely a case by case issue. and I'd personally spend at least 30 mins trying to make this work correctly before just tossing in the towel.

                                  Oh I totally agree that totally not trying is a bad idea. However, balance is required. Thank you for the kind words. 🙂

                                  1 Reply Last reply Reply Quote 0
                                  • handsofqwertyH
                                    handsofqwerty @coliver
                                    last edited by

                                    @coliver said:

                                    @thecreativeone91 said:

                                    @g.jacobse said:

                                    There are about four scanners in the office, and about 20 users.

                                    It is not currently set to scan to the server, but to the local users computer. Each scanner is on the network, separate IP address.

                                    Again, some computers are the issue,.. not all. many work fine with no issues. Pulling the same GPO and User rights.

                                    Same version of windows? Do all have UAC enabled?

                                    This, UAC being disabled has cause no end of grief to me on a few computers, I had a Canon MFP that refused to scan to the local disk without UAC enabled.

                                    Without it being ENABLED? That's just weird...

                                    1 Reply Last reply Reply Quote 0
                                    • handsofqwertyH
                                      handsofqwerty @Dashrender
                                      last edited by

                                      @Dashrender said:

                                      @coliver said:

                                      @thecreativeone91 said:

                                      @g.jacobse said:

                                      There are about four scanners in the office, and about 20 users.

                                      It is not currently set to scan to the server, but to the local users computer. Each scanner is on the network, separate IP address.

                                      Again, some computers are the issue,.. not all. many work fine with no issues. Pulling the same GPO and User rights.

                                      Same version of windows? Do all have UAC enabled?

                                      This, UAC being disabled has cause no end of grief to me on a few computers, I had a Canon MFP that refused to scan to the local disk without UAC enabled.

                                      Wow.. not that just seems backwards.

                                      Ditto.

                                      1 Reply Last reply Reply Quote 0
                                      • coliverC
                                        coliver @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        @coliver said:

                                        @thecreativeone91 said:

                                        @g.jacobse said:

                                        There are about four scanners in the office, and about 20 users.

                                        It is not currently set to scan to the server, but to the local users computer. Each scanner is on the network, separate IP address.

                                        Again, some computers are the issue,.. not all. many work fine with no issues. Pulling the same GPO and User rights.

                                        Same version of windows? Do all have UAC enabled?

                                        This, UAC being disabled has cause no end of grief to me on a few computers, I had a Canon MFP that refused to scan to the local disk without UAC enabled.

                                        Wow.. not that just seems backwards.

                                        Agreed... I was trying to figure it out. Even made the user an admin temporarily to see if that had anything to do with it... still wouldn't scan. It was only after enabling UAC (which was off for some reason) that we were able to get it to work... even worked after demoting them to a standard user again.

                                        DashrenderD 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @coliver
                                          last edited by

                                          @coliver said:

                                          @Dashrender said:

                                          @coliver said:

                                          @thecreativeone91 said:

                                          @g.jacobse said:

                                          There are about four scanners in the office, and about 20 users.

                                          It is not currently set to scan to the server, but to the local users computer. Each scanner is on the network, separate IP address.

                                          Again, some computers are the issue,.. not all. many work fine with no issues. Pulling the same GPO and User rights.

                                          Same version of windows? Do all have UAC enabled?

                                          This, UAC being disabled has cause no end of grief to me on a few computers, I had a Canon MFP that refused to scan to the local disk without UAC enabled.

                                          Wow.. not that just seems backwards.

                                          Agreed... I was trying to figure it out. Even made the user an admin temporarily to see if that had anything to do with it... still wouldn't scan. It was only after enabling UAC (which was off for some reason) that we were able to get it to work... even worked after demoting them to a standard user again.

                                          When the standard user is running it, do they get a UAC prompt?

                                          coliverC 1 Reply Last reply Reply Quote 0
                                          • coliverC
                                            coliver @Dashrender
                                            last edited by coliver

                                            @Dashrender said:

                                            @coliver said:

                                            @Dashrender said:

                                            @coliver said:

                                            @thecreativeone91 said:

                                            @g.jacobse said:

                                            There are about four scanners in the office, and about 20 users.

                                            It is not currently set to scan to the server, but to the local users computer. Each scanner is on the network, separate IP address.

                                            Again, some computers are the issue,.. not all. many work fine with no issues. Pulling the same GPO and User rights.

                                            Same version of windows? Do all have UAC enabled?

                                            This, UAC being disabled has cause no end of grief to me on a few computers, I had a Canon MFP that refused to scan to the local disk without UAC enabled.

                                            Wow.. not that just seems backwards.

                                            Agreed... I was trying to figure it out. Even made the user an admin temporarily to see if that had anything to do with it... still wouldn't scan. It was only after enabling UAC (which was off for some reason) that we were able to get it to work... even worked after demoting them to a standard user again.

                                            When the standard user is running it, do they get a UAC prompt?

                                            Nope. I should have used Process Monitor to see what was being touched... but it is working as expected now.

                                            1 Reply Last reply Reply Quote 0
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