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    CloudatCon aka CloudatCost

    Scheduled Pinned Locked Moved IT Discussion
    cloudatconcloudprocloudatcostfibernetics
    175 Posts 18 Posters 79.1k Views
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    • DanpD
      Danp
      last edited by

      Well, they've deleted my account on their site, which I'm hoping also clears up the outstanding invoices since that is what they were tied to.

      Not surprising, but they still haven't deleted my Panel account.

      scottalanmillerS ? 2 Replies Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @Danp
        last edited by

        @Danp small steps. They are probably pretty overwhelmed.

        1 Reply Last reply Reply Quote 0
        • ?
          A Former User @Danp
          last edited by

          @Danp why does it matter? There is nothing they can do about it. Charge backs are a legal right.

          DanpD 1 Reply Last reply Reply Quote 0
          • handsofqwertyH
            handsofqwerty
            last edited by

            Paypal said they requested to hear back from CloutatCost by the 18th and it's now the 19th. Still no updates on my claims. Any way I can proceed from here?

            DanpD scottalanmillerS 2 Replies Last reply Reply Quote 0
            • DanpD
              Danp @A Former User
              last edited by

              @thecreativeone91 It matters because I want them to just "go away" and not become that pesky mosquito buzzing around and pestering me about payment for two outstanding invoices. 👌

              1 Reply Last reply Reply Quote 0
              • DanpD
                Danp @handsofqwerty
                last edited by

                @handsofqwerty Give it a little more time and you will likely get you refund from PP.

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @handsofqwerty
                  last edited by

                  @handsofqwerty said:

                  Paypal said they requested to hear back from CloutatCost by the 18th and it's now the 19th. Still no updates on my claims. Any way I can proceed from here?

                  That would be a question for Paypal.

                  handsofqwertyH 1 Reply Last reply Reply Quote 0
                  • handsofqwertyH
                    handsofqwerty @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    @handsofqwerty said:

                    Paypal said they requested to hear back from CloutatCost by the 18th and it's now the 19th. Still no updates on my claims. Any way I can proceed from here?

                    That would be a question for Paypal.

                    I can't find a way to reach out to them though.

                    1 Reply Last reply Reply Quote 0
                    • DanpD
                      Danp
                      last edited by

                      Have you checked the status of your claim in the Resolution Center?

                      handsofqwertyH 1 Reply Last reply Reply Quote 0
                      • handsofqwertyH
                        handsofqwerty @Danp
                        last edited by

                        @Danp said:

                        Have you checked the status of your claim in the Resolution Center?

                        Yup, and I see no way to escalate it or contact PayPal.

                        ? 1 Reply Last reply Reply Quote 0
                        • ?
                          A Former User @handsofqwerty
                          last edited by

                          @handsofqwerty said:

                          @Danp said:

                          Have you checked the status of your claim in the Resolution Center?

                          Yup, and I see no way to escalate it or contact PayPal.

                          https://www.paypal.com/cgi-bin/webscr?cmd=_contact-phone

                          https://www.paypal.com/us/cgi-bin/webscr?cmd=_contact-general

                          handsofqwertyH 1 Reply Last reply Reply Quote 0
                          • handsofqwertyH
                            handsofqwerty @A Former User
                            last edited by

                            @thecreativeone91 said:

                            @handsofqwerty said:

                            @Danp said:

                            Have you checked the status of your claim in the Resolution Center?

                            Yup, and I see no way to escalate it or contact PayPal.

                            https://www.paypal.com/cgi-bin/webscr?cmd=_contact-phone

                            https://www.paypal.com/us/cgi-bin/webscr?cmd=_contact-general

                            Thank you.

                            DanpD 1 Reply Last reply Reply Quote 0
                            • DanpD
                              Danp @handsofqwerty
                              last edited by

                              @handsofqwerty Any update on your refund?

                              1 Reply Last reply Reply Quote 0
                              • Deleted74295D
                                Deleted74295 Banned
                                last edited by

                                I got my refund no issue after the claim date. It's up to Paypal.

                                Maybe cloudatcost PayPal balance is out of cash? So now PayPal are chasing them for a debt 🙂

                                ? 1 Reply Last reply Reply Quote 0
                                • ?
                                  A Former User @Deleted74295
                                  last edited by

                                  @Breffni-Potter said:

                                  I got my refund no issue after the claim date. It's up to Paypal.

                                  Maybe cloudatcost PayPal balance is out of cash? So now PayPal are chasing them for a debt 🙂

                                  It doesn't matter if it's out of cash they just put negative balance on your account.

                                  1 Reply Last reply Reply Quote 0
                                  • Deleted74295D
                                    Deleted74295 Banned
                                    last edited by Deleted74295

                                    @thecreativeone91 said:

                                    It doesn't matter if it's out of cash they just put negative balance on your account.

                                    Surely there comes a point when they pull the plug, especially with the number of refund requests C@C have been getting.

                                    ? 1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User @Deleted74295
                                      last edited by

                                      @Breffni-Potter said:

                                      @thecreativeone91 said:

                                      It doesn't matter if it's out of cash they just put negative balance on your account.

                                      Surely there comes a point when they pull the plug, especially with the number of refund requests C@C have been getting.

                                      Nope. They can't. It's in the terms. But they can withdraw all the funds from any attached cards or bank accounts.

                                      1 Reply Last reply Reply Quote 0
                                      • handsofqwertyH
                                        handsofqwerty
                                        last edited by

                                        They did the refund but to a card I no longer have. Trying to get them to change that.

                                        JaredBuschJ ? 2 Replies Last reply Reply Quote 0
                                        • ?
                                          A Former User
                                          last edited by

                                          I've submitted my disputes as well. $140 coming back my way! lol

                                          1 Reply Last reply Reply Quote 1
                                          • JaredBuschJ
                                            JaredBusch @handsofqwerty
                                            last edited by

                                            @handsofqwerty said:

                                            They did the refund but to a card I no longer have. Trying to get them to change that.

                                            The card company should send you the refund if you have closed the account.

                                            handsofqwertyH 1 Reply Last reply Reply Quote 0
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