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    CloudatCon aka CloudatCost

    Scheduled Pinned Locked Moved IT Discussion
    cloudatconcloudprocloudatcostfibernetics
    175 Posts 18 Posters 79.2k Views
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    • handsofqwertyH
      handsofqwerty @scottalanmiller
      last edited by

      @scottalanmiller said:

      @handsofqwerty said:

      Paypal said they requested to hear back from CloutatCost by the 18th and it's now the 19th. Still no updates on my claims. Any way I can proceed from here?

      That would be a question for Paypal.

      I can't find a way to reach out to them though.

      1 Reply Last reply Reply Quote 0
      • DanpD
        Danp
        last edited by

        Have you checked the status of your claim in the Resolution Center?

        handsofqwertyH 1 Reply Last reply Reply Quote 0
        • handsofqwertyH
          handsofqwerty @Danp
          last edited by

          @Danp said:

          Have you checked the status of your claim in the Resolution Center?

          Yup, and I see no way to escalate it or contact PayPal.

          ? 1 Reply Last reply Reply Quote 0
          • ?
            A Former User @handsofqwerty
            last edited by

            @handsofqwerty said:

            @Danp said:

            Have you checked the status of your claim in the Resolution Center?

            Yup, and I see no way to escalate it or contact PayPal.

            https://www.paypal.com/cgi-bin/webscr?cmd=_contact-phone

            https://www.paypal.com/us/cgi-bin/webscr?cmd=_contact-general

            handsofqwertyH 1 Reply Last reply Reply Quote 0
            • handsofqwertyH
              handsofqwerty @A Former User
              last edited by

              @thecreativeone91 said:

              @handsofqwerty said:

              @Danp said:

              Have you checked the status of your claim in the Resolution Center?

              Yup, and I see no way to escalate it or contact PayPal.

              https://www.paypal.com/cgi-bin/webscr?cmd=_contact-phone

              https://www.paypal.com/us/cgi-bin/webscr?cmd=_contact-general

              Thank you.

              DanpD 1 Reply Last reply Reply Quote 0
              • DanpD
                Danp @handsofqwerty
                last edited by

                @handsofqwerty Any update on your refund?

                1 Reply Last reply Reply Quote 0
                • Deleted74295D
                  Deleted74295 Banned
                  last edited by

                  I got my refund no issue after the claim date. It's up to Paypal.

                  Maybe cloudatcost PayPal balance is out of cash? So now PayPal are chasing them for a debt 🙂

                  ? 1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @Deleted74295
                    last edited by

                    @Breffni-Potter said:

                    I got my refund no issue after the claim date. It's up to Paypal.

                    Maybe cloudatcost PayPal balance is out of cash? So now PayPal are chasing them for a debt 🙂

                    It doesn't matter if it's out of cash they just put negative balance on your account.

                    1 Reply Last reply Reply Quote 0
                    • Deleted74295D
                      Deleted74295 Banned
                      last edited by Deleted74295

                      @thecreativeone91 said:

                      It doesn't matter if it's out of cash they just put negative balance on your account.

                      Surely there comes a point when they pull the plug, especially with the number of refund requests C@C have been getting.

                      ? 1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User @Deleted74295
                        last edited by

                        @Breffni-Potter said:

                        @thecreativeone91 said:

                        It doesn't matter if it's out of cash they just put negative balance on your account.

                        Surely there comes a point when they pull the plug, especially with the number of refund requests C@C have been getting.

                        Nope. They can't. It's in the terms. But they can withdraw all the funds from any attached cards or bank accounts.

                        1 Reply Last reply Reply Quote 0
                        • handsofqwertyH
                          handsofqwerty
                          last edited by

                          They did the refund but to a card I no longer have. Trying to get them to change that.

                          JaredBuschJ ? 2 Replies Last reply Reply Quote 0
                          • ?
                            A Former User
                            last edited by

                            I've submitted my disputes as well. $140 coming back my way! lol

                            1 Reply Last reply Reply Quote 1
                            • JaredBuschJ
                              JaredBusch @handsofqwerty
                              last edited by

                              @handsofqwerty said:

                              They did the refund but to a card I no longer have. Trying to get them to change that.

                              The card company should send you the refund if you have closed the account.

                              handsofqwertyH 1 Reply Last reply Reply Quote 0
                              • handsofqwertyH
                                handsofqwerty @JaredBusch
                                last edited by

                                @JaredBusch said:

                                @handsofqwerty said:

                                They did the refund but to a card I no longer have. Trying to get them to change that.

                                The card company should send you the refund if you have closed the account.

                                Ok, I'll have to look into that.

                                1 Reply Last reply Reply Quote 0
                                • IRJI
                                  IRJ
                                  last edited by

                                  Any more interesting twitter exchanges recently?

                                  DanpD 1 Reply Last reply Reply Quote 0
                                  • DanpD
                                    Danp @IRJ
                                    last edited by

                                    @IRJ This one is a few day's old, but is indicative of their continued failings.

                                    ? 1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User @handsofqwerty
                                      last edited by

                                      @handsofqwerty said:

                                      They did the refund but to a card I no longer have. Trying to get them to change that.

                                      That have to refund to the payment method used. Contact the CC company they will send you a refund check.

                                      1 Reply Last reply Reply Quote 0
                                      • ?
                                        A Former User @Danp
                                        last edited by

                                        @Danp said:

                                        @IRJ This one is a few day's old, but is indicative of their continued failings.

                                        They had a 50% off sale yesterday on the "old system." They are purposely disabling stuff.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @A Former User
                                          last edited by

                                          @thecreativeone91 said:

                                          They had a 50% off sale yesterday on the "old system." They are purposely disabling stuff.

                                          They are still selling it after they've broken it completely? What the crap!

                                          ? 1 Reply Last reply Reply Quote 1
                                          • ?
                                            A Former User @scottalanmiller
                                            last edited by

                                            @scottalanmiller said:

                                            @thecreativeone91 said:

                                            They had a 50% off sale yesterday on the "old system." They are purposely disabling stuff.

                                            They are still selling it after they've broken it completely? What the crap!

                                            Yep. They are back to full price again. http://cloudatcost.com/#hosting

                                            1 Reply Last reply Reply Quote 0
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