ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    O365: differences between direct purchase and via a partner

    IT Discussion
    microsoft office 365 o365
    7
    69
    14.3k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • thanksajdotcomT
      thanksajdotcom @scottalanmiller
      last edited by

      @scottalanmiller said:

      @thecreativeone91 said:

      I personally would buy everything direct.

      I would never do that. There are no upsides. Going through an MSP can add value, going direct cannot. If you go direct you voluntarily take the lowest level of service.

      From my experience, I agree.

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @thanksajdotcom
        last edited by

        @thanksajdotcom said:

        You also can often get better pricing via partners.

        Pricing is always the same, it can't change.

        ? C 2 Replies Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller @Carnival Boy
          last edited by

          @Carnival-Boy said:

          So there aren't any downsides with purchasing with an open licence via a reseller/MSP?

          Can't get the upgraded MS service or the partner services if you go direct. Going direct guarantees the lowest common denominator of services.

          1 Reply Last reply Reply Quote 0
          • ?
            A Former User @scottalanmiller
            last edited by A Former User

            @scottalanmiller said:

            @thanksajdotcom said:

            You also can often get better pricing via partners.

            Pricing is always the same, it can't change.

            That's not really true. From partner it's the same. Microsoft does give discounts direct though. This is one of the reason I have always bought direct for the special pricing.

            thanksajdotcomT 1 Reply Last reply Reply Quote 0
            • thanksajdotcomT
              thanksajdotcom @A Former User
              last edited by

              @thecreativeone91 said:

              @scottalanmiller said:

              @thanksajdotcom said:

              You also can often get better pricing via partners.

              Pricing is always the same, it can't change.

              That's not really true. From reseller it's the same. Microsoft does give discounts direct though. This is one of the reason I have always bought direct for the special pricing.

              Resellers often have similar but different promotions. It varies where the best price lies, but in general, a good reseller will beat the direct price nine times out of ten.

              ? 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Carnival Boy
                last edited by

                @Carnival-Boy said:

                What I know so far, and correct me if I'm wrong on anything here:

                • We can't select a monthly subs, only annual. This isn't really a problem.
                • Billing is from our MSP. This is a cool feature, as Microsoft will currently only bill us via credit card as we don't spend enough with them and there is a lot of overhead and admin involved in managing this.

                If some MSP is trying to bill directly I think they are running a scam. Microsoft does not allow this in any market we have worked in.

                1 Reply Last reply Reply Quote 0
                • C
                  Carnival Boy @scottalanmiller
                  last edited by

                  @scottalanmiller said:

                  Pricing is always the same, it can't change.

                  I've been quoted a different price by my reseller to the price listed on Microsoft's website. Not a lot different, but different.

                  thanksajdotcomT Minion QueenM 2 Replies Last reply Reply Quote 0
                  • thanksajdotcomT
                    thanksajdotcom @Carnival Boy
                    last edited by

                    @Carnival-Boy said:

                    @scottalanmiller said:

                    Pricing is always the same, it can't change.

                    I've been quoted a different price by my reseller to the price listed on Microsoft's website. Not a lot different, but different.

                    It also depends on what it is. Certain types of items are cheaper some places direct and other items, or services, are cheaper through resellers.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @thanksajdotcom
                      last edited by

                      @thanksajdotcom said:

                      It also depends on what it is. Certain types of items are cheaper some places direct and other items, or services, are cheaper through resellers.

                      What are you talking about? There is no reseller here. O365 Partners are partners, not resellers. The final purchase is always through MS and the price is always the same. Always, no exceptions. Microsoft does not alter the price based on who is your registered partner or if you don't have one. I'm not sure where you are getting these ideas but none of this fits the reality of the MS O365 model.

                      thanksajdotcomT C 2 Replies Last reply Reply Quote 1
                      • ?
                        A Former User @thanksajdotcom
                        last edited by A Former User

                        @thanksajdotcom said:

                        @thecreativeone91 said:

                        @scottalanmiller said:

                        @thanksajdotcom said:

                        You also can often get better pricing via partners.

                        Pricing is always the same, it can't change.

                        That's not really true. From reseller it's the same. Microsoft does give discounts direct though. This is one of the reason I have always bought direct for the special pricing.

                        Resellers often have similar but different promotions. It varies where the best price lies, but in general, a good reseller will beat the direct price nine times out of ten.

                        Partner's don't offer the same programs that microsoft does direct. I don't think they are even allowed to do the government contract pricing. All of that gets negotiated between the state government and Microsoft so everyone else can get the pricing.

                        1 Reply Last reply Reply Quote 0
                        • Minion QueenM
                          Minion Queen Banned @Carnival Boy
                          last edited by

                          @Carnival-Boy said:

                          @scottalanmiller said:

                          Pricing is always the same, it can't change.

                          I've been quoted a different price by my reseller to the price listed on Microsoft's website. Not a lot different, but different.

                          I know some bigger resellers such as CDW can get better pricing. However they own you when you do that. I do know of a few MSP's that you get the licensing through them, but we have also had to fight to switch over 6 accounts like that this year so that they could get the support they needed.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Minion Queen
                            last edited by

                            @Minion-Queen said:

                            @Carnival-Boy said:

                            @scottalanmiller said:

                            Pricing is always the same, it can't change.

                            I've been quoted a different price by my reseller to the price listed on Microsoft's website. Not a lot different, but different.

                            I know some bigger resellers such as CDW can get better pricing. However they own you when you do that. I do know of a few MSP's that you get the licensing through them, but we have also had to fight to switch over 6 accounts like that this year so that they could get the support they needed.

                            In that case maybe they actually become resellers and are completely separate from the partner situation.

                            1 Reply Last reply Reply Quote 0
                            • thanksajdotcomT
                              thanksajdotcom @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              @thanksajdotcom said:

                              It also depends on what it is. Certain types of items are cheaper some places direct and other items, or services, are cheaper through resellers.

                              What are you talking about? There is no reseller here. O365 Partners are partners, not resellers. The final purchase is always through MS and the price is always the same. Always, no exceptions. Microsoft does not alter the price based on who is your registered partner or if you don't have one. I'm not sure where you are getting these ideas but none of this fits the reality of the MS O365 model.

                              True, reseller and partner are not the same. I wasn't using the term correctly (although most partners also resell). Partners often can give better pricing, or at least more for the money you spend, whereas resellers often charge the same or a little more. That being said, things like printers especially can often be found cheaper at a retailer or VAR than direct, but it varies from week to week.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @thanksajdotcom
                                last edited by

                                @thanksajdotcom said:

                                @scottalanmiller said:

                                @thanksajdotcom said:

                                It also depends on what it is. Certain types of items are cheaper some places direct and other items, or services, are cheaper through resellers.

                                What are you talking about? There is no reseller here. O365 Partners are partners, not resellers. The final purchase is always through MS and the price is always the same. Always, no exceptions. Microsoft does not alter the price based on who is your registered partner or if you don't have one. I'm not sure where you are getting these ideas but none of this fits the reality of the MS O365 model.

                                True, reseller and partner are not the same. I wasn't using the term correctly (although most partners also resell). Partners often can give better pricing, or at least more for the money you spend, whereas resellers often charge the same or a little more. That being said, things like printers especially can often be found cheaper at a retailer or VAR than direct, but it varies from week to week.

                                That's confusing to discuss printer resellers in a thread about O365 partners.

                                ? thanksajdotcomT 2 Replies Last reply Reply Quote 1
                                • ?
                                  A Former User @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  That's confusing to discuss printer resellers in a thread about O365 partners.

                                  Really software and hardware are way different in purchasing.

                                  1 Reply Last reply Reply Quote 0
                                  • thanksajdotcomT
                                    thanksajdotcom @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    @thanksajdotcom said:

                                    @scottalanmiller said:

                                    @thanksajdotcom said:

                                    It also depends on what it is. Certain types of items are cheaper some places direct and other items, or services, are cheaper through resellers.

                                    What are you talking about? There is no reseller here. O365 Partners are partners, not resellers. The final purchase is always through MS and the price is always the same. Always, no exceptions. Microsoft does not alter the price based on who is your registered partner or if you don't have one. I'm not sure where you are getting these ideas but none of this fits the reality of the MS O365 model.

                                    True, reseller and partner are not the same. I wasn't using the term correctly (although most partners also resell). Partners often can give better pricing, or at least more for the money you spend, whereas resellers often charge the same or a little more. That being said, things like printers especially can often be found cheaper at a retailer or VAR than direct, but it varies from week to week.

                                    That's confusing to discuss printer resellers in a thread about O365 partners.

                                    Well we were talking for awhile in generalities about direct vs partner vs reseller. If you speak on O365, then I can't comment on that as @Minion-Queen handled all the billing. But in general, direct is usually the most expensive way to go.

                                    1 Reply Last reply Reply Quote -1
                                    • C
                                      Carnival Boy @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      What are you talking about? There is no reseller here. O365 Partners are partners, not resellers. The final purchase is always through MS and the price is always the same. Always, no exceptions. Microsoft does not alter the price based on who is your registered partner or if you don't have one. I'm not sure where you are getting these ideas but none of this fits the reality of the MS O365 model.

                                      I'm not sure what you're talking about? I'm talking about purchasing O365 through a reseller under an Open License agreement. I will be billed by the reseller, not by Microsoft. O365 has been available to purchase like this for quite a while. There is no scam here.

                                      coliverC ? scottalanmillerS 3 Replies Last reply Reply Quote 0
                                      • coliverC
                                        coliver @Carnival Boy
                                        last edited by

                                        @Carnival-Boy said:

                                        @scottalanmiller said:

                                        What are you talking about? There is no reseller here. O365 Partners are partners, not resellers. The final purchase is always through MS and the price is always the same. Always, no exceptions. Microsoft does not alter the price based on who is your registered partner or if you don't have one. I'm not sure where you are getting these ideas but none of this fits the reality of the MS O365 model.

                                        I'm not sure what you're talking about? I'm talking about purchasing O365 through a reseller under an Open License agreement. I will be billed by the reseller, not by Microsoft. O365 has been available to purchase like this for quite a while. There is no scam here.

                                        Why would you purchase through the Open License Agreement? Does that have a benefit that purchasing via the standard method doesn't?

                                        C ? 2 Replies Last reply Reply Quote 0
                                        • C
                                          Carnival Boy @coliver
                                          last edited by

                                          @coliver said:

                                          Why would you purchase through the Open License Agreement? Does that have a benefit that purchasing via the standard method doesn't?

                                          That's what I want to know and why I started the thread. That was my question! 🙂

                                          1 Reply Last reply Reply Quote 0
                                          • ?
                                            A Former User @Carnival Boy
                                            last edited by

                                            @Carnival-Boy said:

                                            @scottalanmiller said:

                                            What are you talking about? There is no reseller here. O365 Partners are partners, not resellers. The final purchase is always through MS and the price is always the same. Always, no exceptions. Microsoft does not alter the price based on who is your registered partner or if you don't have one. I'm not sure where you are getting these ideas but none of this fits the reality of the MS O365 model.

                                            I'm not sure what you're talking about? I'm talking about purchasing O365 through a reseller under an Open License agreement. I will be billed by the reseller, not by Microsoft. O365 has been available to purchase like this for quite a while. There is no scam here.

                                            Yep I've seen it that way before too. Though in that case you are basically buying direct. They won't be your partner generally in the case of an open license and you will go to Microsoft for support.

                                            coliverC 1 Reply Last reply Reply Quote 1
                                            • 1
                                            • 2
                                            • 3
                                            • 4
                                            • 2 / 4
                                            • First post
                                              Last post