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    Office 365 & Exchange Online

    IT Discussion
    email exchange office 365
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    • scottalanmillerS
      scottalanmiller
      last edited by

      They should not have a local Exchange server at all. How did that even happen!

      1 Reply Last reply Reply Quote 2
      • ?
        A Former User @MrWright4hire
        last edited by

        @MrWright4hire said:

        No one can share their Calendar properly. They are all using
        Office 365 via Outlook. Getting "Auto-Discovery Error," but
        diagnostics shows that Auto Discovery is working properly.
        N.B.: As a temporary fix, I've recommended that they use the
        Web version of the Calendar, instead of using it in Outlook.

        It's likely detecting the local exchange instance and trying to pull the calendar from that.

        1 Reply Last reply Reply Quote 4
        • ?
          A Former User @MrWright4hire
          last edited by

          @MrWright4hire said:

          . Getting "Auto-Discovery Error," but

          diagnostics shows that Auto Discovery is working properly.
          N.B.: As a temporary fix, I've recommended that they use the
          Web version of the Calendar, instead of using it in Outlook.

          Is the office 365 and local exchange using the same domain name?
          Also the auto discovery is based on DNS so I'm guessing it's erroring out trying to find their stuff on the local exchange, but the diagnostics just shows that auto discovery works for the local exchange without trying to lookup anything specific to their account.

          1 Reply Last reply Reply Quote 1
          • M
            MrWright4hire
            last edited by

            @thecreativeone91 and @scottalanmiller they probably had it still up for a back up measure. That's the only thing I can think of as of now. With that said, I agree with you @thecreativeone91 about how the instance.

            How would you approach this matter. I would like to move with precision as well as be organized about what order I should take certain steps. I would like to keep my impeccable reputation with this client. lol!

            scottalanmillerS ? ? 3 Replies Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @MrWright4hire
              last edited by

              @MrWright4hire said:

              @thecreativeone91 and @scottalanmiller they probably had it still up for a back up measure.

              That's not how it works. That's like storing extra dynamite in your house in case of fire. Having the local Exchange just puts the Office 365 at risk. It makes it dramatically more fragile, harder to troubleshoot and more expensive to support.

              ? 1 Reply Last reply Reply Quote 2
              • ?
                A Former User @MrWright4hire
                last edited by

                Depending on how the current environment is configured, you may be able to use the O365 Migration Toolkit to "capture" everything from the Local Exchange Server, and then decommission it, after taking care of all of your DNS entries etc.

                1 Reply Last reply Reply Quote 0
                • ?
                  A Former User @MrWright4hire
                  last edited by

                  @MrWright4hire said:

                  How would you approach this matter. I would like to move with precision as well as be organized about what order I should take certain steps. I would like to keep my impeccable reputation with this client. lol!

                  If the data is fully migrated to O365 you can decommission the local install. You might need to allow some pop connector or something as that may be what they were using the local for.

                  https://technet.microsoft.com/en-us/library/bb123893(v=exchg.80).aspx

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                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    You have to be very careful, if they set it up as the AD master, you can't just turn it off. Office 365 might require it for every transaction.

                    ? 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      @MrWright4hire said:

                      @thecreativeone91 and @scottalanmiller they probably had it still up for a back up measure.

                      That's not how it works. That's like storing extra dynamite in your house in case of fire. Having the local Exchange just puts the Office 365 at risk. It makes it dramatically more fragile, harder to troubleshoot and more expensive to support.

                      and for once, sam is right, baha 🙂

                      O365 is much more durable than a local instance of exchange for a small business.

                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @A Former User
                        last edited by

                        @Hubtech said:

                        O365 is much more durable than a local instance of exchange for a small business.

                        Well and what is important here is that this is set up so that BOTH have to work for things to work. So it is all of the risk of Office 365 plus all of the risk of the local Exchange. If either one goes down, email stops working. It's the opposite of a backup.

                        ? 1 Reply Last reply Reply Quote 2
                        • ?
                          A Former User @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @Hubtech said:

                          O365 is much more durable than a local instance of exchange for a small business.

                          Well and what is important here is that this is set up so that BOTH have to work for things to work. So it is all of the risk of Office 365 plus all of the risk of the local Exchange. If either one goes down, email stops working. It's the opposite of a backup.

                          yes, you OP, have inherited a poorly executed migration 🙂

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @scottalanmiller
                            last edited by

                            @scottalanmiller said:

                            You have to be very careful, if they set it up as the AD master, you can't just turn it off. Office 365 might require it for every transaction.

                            That's a horrible bad practice if they did.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @A Former User
                              last edited by

                              @Hubtech said:

                              yes, you OP, have inherited a poorly executed migration 🙂

                              Yes, whoever got them to where they are screwed up big time.

                              ? 1 Reply Last reply Reply Quote 1
                              • M
                                MrWright4hire
                                last edited by

                                Commercial Break!!!!!!!
                                See THIS, meaning your efforts to come to one's rescue, IS WHY I LOVE EVERYONE OF YOU! NO HOMO!
                                Now back to the intelligent Geek part.

                                P.S. Thank you so much for being there for me.

                                1 Reply Last reply Reply Quote 1
                                • scottalanmillerS
                                  scottalanmiller @A Former User
                                  last edited by

                                  @thecreativeone91 said:

                                  @scottalanmiller said:

                                  You have to be very careful, if they set it up as the AD master, you can't just turn it off. Office 365 might require it for every transaction.

                                  That's a horrible bad practice if they did.

                                  AFAIK, that is the only way that it can exist with Exchange 2007 like this.

                                  1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    @Hubtech said:

                                    yes, you OP, have inherited a poorly executed migration 🙂

                                    Yes, whoever got them to where they are screwed up big time.

                                    Hopefully it was free or less than free lol.

                                    1 Reply Last reply Reply Quote 1
                                    • thanksajdotcomT
                                      thanksajdotcom
                                      last edited by

                                      Without reading everyone's posts, my guess is it sees the local Exchange server and tries to pull from that. You need to have the client migrate EVERYTHING to Office365 and get off that local server. I don't even want to try and figure out how you have all the MX records, etc setup.

                                      1 Reply Last reply Reply Quote 0
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