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    CloudatCost Issues

    IT Discussion
    cloudatcost cloud computing
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Of course, now I'm getting significant rebuild problems. I think I deserved to be the one to have two completely fail to rebuild on me.

      1 Reply Last reply Reply Quote 1
      • MattSpellerM
        MattSpeller
        last edited by

        I feel for you though I'm enjoying the irony

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @Dashrender said:

          Is it sad that the only thing I use Twitter for is to complain to companies that don't post anywhere else?

          http://www.infoworld.com/article/2896815/collaboration/what-happened-to-customer-service-try-twitter.html

          1 Reply Last reply Reply Quote 1
          • scottalanmillerS
            scottalanmiller @MattSpeller
            last edited by

            @MattSpeller said:

            I feel for you though I'm enjoying the irony

            🙂 Lab boxes. Two out of three had to be rebuilt. I got the emails saying that it was moving forward but haven't seen the image actually happen yet. It's not huge, it's just the lab. But still very apropos.

            ? 1 Reply Last reply Reply Quote 0
            • ?
              A Former User
              last edited by

              @scottalanmiller You make some valid points. Lets agree to disagree.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • ?
                A Former User @scottalanmiller
                last edited by

                @scottalanmiller said:

                @MattSpeller said:

                I feel for you though I'm enjoying the irony

                🙂 Lab boxes. Two out of three had to be rebuilt. I got the emails saying that it was moving forward but haven't seen the image actually happen yet. It's not huge, it's just the lab. But still very apropos.

                I've had to re-image 2 of them about 10 times to get them working. Still no biggy for what I paid even for the big dog instances.

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @A Former User
                  last edited by

                  @Aaron-Studer said:

                  @scottalanmiller You make some valid points. Lets agree to disagree.

                  That's fine. They aren't for everyone. Nothing is. NTG uses four cloud providers and colo as well. We use different things for different purposes.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @A Former User
                    last edited by

                    @thecreativeone91 said:

                    I've had to re-image 2 of them about 10 times to get them working. Still no biggy for what I paid even for the big dog instances.

                    I think three times is the most that I've seen yet.

                    1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller
                      last edited by

                      Still no rebuild. I'm starting to feel @Aaron-Studer's pain.

                      1 Reply Last reply Reply Quote 0
                      • AmanBhogalA
                        AmanBhogal Vendor
                        last edited by

                        Hey guys!

                        As you already know (obviously). We had massive panel issues today. Our datacenter had another unexpected issue today. We had a hardware failure which affected our panel login. We replaced the faulty hardware as soon as we could and are now back up online and running. we are currently working through support tickets.

                        The panel issue and the network outage issue will be addressed in a formal release in the upcoming days.

                        as a smaller cloud server company looking to grow these issues have really hurt us. as before, we are determined to get back up.

                        we are here and are taking all the feedback we can. we will continue to listen to you all and over time will grow. We look forward to EARNING your support.

                        ? 1 Reply Last reply Reply Quote 0
                        • ?
                          A Former User @AmanBhogal
                          last edited by A Former User

                          @AmanBhogal said:

                          Hey guys!

                          As you already know (obviously). We had massive panel issues today. Our datacenter had another unexpected issue today. We had a hardware failure which affected our panel login. We replaced the faulty hardware as soon as we could and are now back up online and running. we are currently working through support tickets.

                          The panel issue and the network outage issue will be addressed in a formal release in the upcoming days.

                          as a smaller cloud server company looking to grow these issues have really hurt us. as before, we are determined to get back up.

                          we are here and are taking all the feedback we can. we will continue to listen to you all and over time will grow. We look forward to EARNING your support.

                          no worries in my opinion, for the prices....if nothing else you guys will be valuable as a lab/test ground but obviously not for use in a live business environment.....YET(hopefully)

                          1 Reply Last reply Reply Quote 2
                          • ?
                            A Former User
                            last edited by

                            Some answers would be good. That seems to be what C@C lacks majorly is giving answers to customers.

                            AmanBhogalA 1 Reply Last reply Reply Quote 0
                            • AmanBhogalA
                              AmanBhogal Vendor @A Former User
                              last edited by

                              @thecreativeone91
                              I will get you answers! just give me a couple of days

                              ? scottalanmillerS 2 Replies Last reply Reply Quote 0
                              • ?
                                A Former User @AmanBhogal
                                last edited by

                                @AmanBhogal Do you not know what is happening now? I know we're a small group of people, but i'd assume you've made several thousand from this group. And if you can prove yourself a great cloud vendor, you'd make tons more. We like information, we like clarity, we like open vendors.

                                coliverC ? AmanBhogalA 3 Replies Last reply Reply Quote 1
                                • coliverC
                                  coliver @A Former User
                                  last edited by

                                  @Hubtech said:

                                  @AmanBhogal Do you not know what is happening now? I know we're a small group of people, but i'd assume you've made several thousand from this group. And if you can prove yourself a great cloud vendor, you'd make tons more. We like information, we like clarity, we like open vendors.

                                  This x1000. If you could be more open and communicate about issues, or just give us a link saying we know there are issues and we are working on it would go a long way.

                                  Also... since this is a very tech oriented forum, postmortems of issues would be really cool. I'm sure that isn't possible but a techie can hope.

                                  1 Reply Last reply Reply Quote 1
                                  • ?
                                    A Former User @A Former User
                                    last edited by

                                    @Hubtech said:

                                    @AmanBhogal Do you not know what is happening now? I know we're a small group of people, but i'd assume you've made several thousand from this group. And if you can prove yourself a great cloud vendor, you'd make tons more. We like information, we like clarity, we like open vendors.

                                    Sounds like they want to filter things through PR first.. 😕

                                    AmanBhogalA 1 Reply Last reply Reply Quote 0
                                    • AmanBhogalA
                                      AmanBhogal Vendor @A Former User
                                      last edited by

                                      @Hubtech

                                      being transparent is what I am about. We are looking into the issues and are going to have a full release shortly.

                                      I have all intentions to remain an active user of the community and we will continue to support ML however we can.

                                      1 Reply Last reply Reply Quote 0
                                      • AmanBhogalA
                                        AmanBhogal Vendor @A Former User
                                        last edited by

                                        @thecreativeone91

                                        Not at all about filterning through the PR team. matter of fact, I kinda am the PR team.

                                        It's more of making sure we make the right decisions and make the right steps to move forward.

                                        scottalanmillerS 2 Replies Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          My systems rebuilt during the night. Testing them now.

                                          1 Reply Last reply Reply Quote 0
                                          • thanksajdotcomT
                                            thanksajdotcom
                                            last edited by

                                            Been having a lot of C@C issues myself this morning...sadly.

                                            1 Reply Last reply Reply Quote -1
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