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    Weird Charging issue on Samsung Galaxy S5

    IT Discussion
    android samsung power usb
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    • IRJI
      IRJ
      last edited by

      I have a very strange charging issue with my phone. I can't wrap my head around it.

      The S5 has a special USB 3.0 Charging Cable, but also accepts micro usb with most Android Devices use. I have 5 different cables and I have a different results with them.

      61+ZJ2arWRL.SX425.jpg

      1. Standard Micro USB cable will only charge when plugged into usb on a computer. It will not charge from AC or DC power. Works perfectly fine with other devices.

      2. Samsung S5 USB 3.0 cable will only charge when plugged into usb on a computer. It will not charge from AC or DC power. Cannot test with other devices since I dont have another S5

      3. HTC Micro USB cable charges perfectly fine with my S5

      4. Standard Micro USB cable will only charge when plugged into usb on a computer. It will not charge from AC or DC power. Works perfectly fine with other devices.

      5. Standard Micro USB cable that came with a plantronics headset. Charges perfectly fine.

      Can someone help me make sense out of this? It is driving me crazy.

      1 Reply Last reply Reply Quote 0
      • ?
        A Former User
        last edited by

        What Wall wart adapter are you using? Does it have enough amps?

        1 Reply Last reply Reply Quote 0
        • IRJI
          IRJ
          last edited by

          Its the samsung one, and I have tried other bricks. It seems to be an issue with the cables

          ? 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

            IRJI 1 Reply Last reply Reply Quote 0
            • MattSpellerM
              MattSpeller
              last edited by MattSpeller

              Most devices have a way of interrogating their charging source to determine what it's capable of providing. Sounds like some of your devices are not providing it correctly. Also make sure you're using an adapter capable of providing 2 amps @ 5vdc - that'll be enough for it to "quick charge"

              Edit: I can't imagine how long it takes to charge through USB on a PC shudder <--- wrong, ignore 🙂

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @MattSpeller
                last edited by

                @MattSpeller said:

                Most devices have a way of interrogating their charging source to determine what it's capable of providing. Sounds like some of your devices are not providing it correctly. Also make sure you're using an adapter capable of providing 2 amps @ 5vdc - that'll be enough for it to "quick charge"

                Edit: I can't imagine how long it takes to charge through USB on a PC shudder

                That connector is a USB 3.0 cable, I think it charges at 2-3 amps, which USB 3.0 supports.

                MattSpellerM 1 Reply Last reply Reply Quote 1
                • MattSpellerM
                  MattSpeller @Dashrender
                  last edited by

                  @Dashrender good eye, I'm tired today

                  1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ @Dashrender
                    last edited by

                    @Dashrender said:

                    The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

                    It works with 2 of the 5 cables

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @IRJ
                      last edited by

                      @IRJ said:

                      @Dashrender said:

                      The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

                      It works with 2 of the 5 cables

                      But not the one that came with it, right?

                      IRJI 1 Reply Last reply Reply Quote 0
                      • IRJI
                        IRJ @Dashrender
                        last edited by

                        @Dashrender said:

                        @IRJ said:

                        @Dashrender said:

                        The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

                        It works with 2 of the 5 cables

                        But not the one that came with it, right?

                        Right, but the cable charges when plugged into a PC

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • ?
                          A Former User @IRJ
                          last edited by

                          @IRJ said:

                          Its the samsung one, and I have tried other bricks. It seems to be an issue with the cables

                          Lower gauge cables may not be able to take enough amps.

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @IRJ
                            last edited by

                            @IRJ said:

                            @Dashrender said:

                            @IRJ said:

                            @Dashrender said:

                            The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

                            It works with 2 of the 5 cables

                            But not the one that came with it, right?

                            Right, but the cable charges when plugged into a PC

                            If the phone doesn't work with the equipment what came with the phone, I'd contact the manufacture, surely you're still under warranty?

                            1 Reply Last reply Reply Quote 1
                            • thanksajdotcomT
                              thanksajdotcom
                              last edited by

                              I have similar issues with my S4 using non-Samsung cables. Never made sense to me either.

                              1 Reply Last reply Reply Quote 0
                              • IRJI
                                IRJ
                                last edited by

                                I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @IRJ
                                  last edited by

                                  @IRJ said:

                                  I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

                                  huh? they aren't just going to send you a replacement?

                                  IRJI 1 Reply Last reply Reply Quote 0
                                  • IRJI
                                    IRJ @Dashrender
                                    last edited by

                                    @Dashrender said:

                                    @IRJ said:

                                    I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

                                    huh? they aren't just going to send you a replacement?

                                    I was told they dont send out replacement chargers or cables. They only service phones.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @IRJ
                                      last edited by Dashrender

                                      @IRJ said:

                                      @Dashrender said:

                                      @IRJ said:

                                      I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

                                      huh? they aren't just going to send you a replacement?

                                      I was told they dont send out replacement chargers or cables. They only service phones.

                                      Wow, that would be like Dell telling me that they won't replace my power cord while I still have a valid warranty. Even the batteries are normally covered for the first year by the warranties.

                                      Sounds like another reason to bail on Samsung.

                                      1 Reply Last reply Reply Quote 0
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