Weird Charging issue on Samsung Galaxy S5

IRJ

The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

It works with 2 of the 5 cables

Dashrender

@IRJ said:

@Dashrender said:

The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

It works with 2 of the 5 cables

But not the one that came with it, right?

IRJ

@Dashrender said:

@IRJ said:

@Dashrender said:

The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

It works with 2 of the 5 cables

But not the one that came with it, right?

Right, but the cable charges when plugged into a PC

@IRJ said:

Its the samsung one, and I have tried other bricks. It seems to be an issue with the cables

Lower gauge cables may not be able to take enough amps.

Dashrender

@IRJ said:

@Dashrender said:

@IRJ said:

@Dashrender said:

The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

It works with 2 of the 5 cables

But not the one that came with it, right?

Right, but the cable charges when plugged into a PC

If the phone doesn't work with the equipment what came with the phone, I'd contact the manufacture, surely you're still under warranty?

thanksajdotcom

I have similar issues with my S4 using non-Samsung cables. Never made sense to me either.

IRJ

I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

Dashrender

@IRJ said:

I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

huh? they aren't just going to send you a replacement?

IRJ

@Dashrender said:

@IRJ said:

I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

huh? they aren't just going to send you a replacement?

I was told they dont send out replacement chargers or cables. They only service phones.

Dashrender

@IRJ said:

@Dashrender said:

@IRJ said:

I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

huh? they aren't just going to send you a replacement?

I was told they dont send out replacement chargers or cables. They only service phones.

Wow, that would be like Dell telling me that they won't replace my power cord while I still have a valid warranty. Even the batteries are normally covered for the first year by the warranties.

Sounds like another reason to bail on Samsung.