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    Weird Charging issue on Samsung Galaxy S5

    IT Discussion
    android samsung power usb
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    • MattSpellerM
      MattSpeller @Dashrender
      last edited by

      @Dashrender good eye, I'm tired today

      1 Reply Last reply Reply Quote 0
      • IRJI
        IRJ @Dashrender
        last edited by

        @Dashrender said:

        The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

        It works with 2 of the 5 cables

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @IRJ
          last edited by

          @IRJ said:

          @Dashrender said:

          The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

          It works with 2 of the 5 cables

          But not the one that came with it, right?

          IRJI 1 Reply Last reply Reply Quote 0
          • IRJI
            IRJ @Dashrender
            last edited by

            @Dashrender said:

            @IRJ said:

            @Dashrender said:

            The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

            It works with 2 of the 5 cables

            But not the one that came with it, right?

            Right, but the cable charges when plugged into a PC

            DashrenderD 1 Reply Last reply Reply Quote 0
            • ?
              A Former User @IRJ
              last edited by

              @IRJ said:

              Its the samsung one, and I have tried other bricks. It seems to be an issue with the cables

              Lower gauge cables may not be able to take enough amps.

              1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @IRJ
                last edited by

                @IRJ said:

                @Dashrender said:

                @IRJ said:

                @Dashrender said:

                The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

                It works with 2 of the 5 cables

                But not the one that came with it, right?

                Right, but the cable charges when plugged into a PC

                If the phone doesn't work with the equipment what came with the phone, I'd contact the manufacture, surely you're still under warranty?

                1 Reply Last reply Reply Quote 1
                • thanksajdotcomT
                  thanksajdotcom
                  last edited by

                  I have similar issues with my S4 using non-Samsung cables. Never made sense to me either.

                  1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ
                    last edited by

                    I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @IRJ
                      last edited by

                      @IRJ said:

                      I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

                      huh? they aren't just going to send you a replacement?

                      IRJI 1 Reply Last reply Reply Quote 0
                      • IRJI
                        IRJ @Dashrender
                        last edited by

                        @Dashrender said:

                        @IRJ said:

                        I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

                        huh? they aren't just going to send you a replacement?

                        I was told they dont send out replacement chargers or cables. They only service phones.

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @IRJ
                          last edited by Dashrender

                          @IRJ said:

                          @Dashrender said:

                          @IRJ said:

                          I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

                          huh? they aren't just going to send you a replacement?

                          I was told they dont send out replacement chargers or cables. They only service phones.

                          Wow, that would be like Dell telling me that they won't replace my power cord while I still have a valid warranty. Even the batteries are normally covered for the first year by the warranties.

                          Sounds like another reason to bail on Samsung.

                          1 Reply Last reply Reply Quote 0
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