Spoofing Caller ID
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@Dashrender said in Spoofing Caller ID:
My second thought was - does the PBX allow someone to call into it, dial a code, then be allowed to dial outbound numbers? This would be much simplier, no changes required for the users, just need to teach them how to do it, and it allows the users to use their home phones instead of their cell phones.
This is the easiest thing to do. It is traditionally called DISA (Direct Inward System Access). I have no idea what Mitel calls it.
Update your inbound IVR or point an unused DID to a it and then off you go.
This is what it looks like in FreePBX.
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@JaredBusch said in Spoofing Caller ID:
You are too far down the rabbit hole. Back up.
First, how are these people going to be making calls from home? Are you sending them home with their desk phones?
nope, the current suggestion is they use their cell phones.
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@JaredBusch said in Spoofing Caller ID:
@wirestyle22 said in Spoofing Caller ID:
@Dashrender softphones?
Not on Mitel.
Wrong - on with vendor right now - they do have a softphone option.
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@Dashrender said in Spoofing Caller ID:
@JaredBusch said in Spoofing Caller ID:
@wirestyle22 said in Spoofing Caller ID:
@Dashrender softphones?
Not on Mitel.
Wrong - on with vendor right now - they do have a softphone option.
Mitel Connect right?
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@wirestyle22 said in Spoofing Caller ID:
@Dashrender said in Spoofing Caller ID:
@JaredBusch said in Spoofing Caller ID:
@wirestyle22 said in Spoofing Caller ID:
@Dashrender softphones?
Not on Mitel.
Wrong - on with vendor right now - they do have a softphone option.
Mitel Connect right?
I don't know about that - but If I buy the CAT F license, I can use the Bria softphone to connect to the PBX and dial out. Cost $80/license
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Our new head nurse just told me about Doximity. https://www.doximity.com/
OK, I'll take this same solution, only for normal people please!
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@Dashrender WTF does this ahve to do with Caller ID?
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@JaredBusch said in Spoofing Caller ID:
@Dashrender WTF does this ahve to do with Caller ID?
Doximity allows licensed medical pros to spoof their outgoing number to that of their office (I'm guessing it's just a softphone into Doximity's system) so it solves the problem I have for my licensed medical personal, but not my none medical staff - like billing personal, or myself.
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@Dashrender said in Spoofing Caller ID:
@JaredBusch said in Spoofing Caller ID:
@Dashrender WTF does this ahve to do with Caller ID?
Doximity allows licensed medical pros to spoof their outgoing number to that of their office (I'm guessing it's just a softphone into Doximity's system) so it solves the problem I have for my licensed medical personal, but not my none medical staff - like billing personal, or myself.
FFS. You are not spoofing. You own the number. You can send it.