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    VitalPBX - exts can't call each other

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    vitalpbxincoming calls fail
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    • Alex JonesA
      Alex Jones @Dashrender
      last edited by

      @Dashrender I missed a phone number.

      DashrenderD 1 Reply Last reply Reply Quote -2
      • DashrenderD
        Dashrender @Alex Jones
        last edited by

        @Alex-Jones said in VitalPBX - exts can't call each other:

        @Dashrender I missed a phone number.

        Thanks, fixed

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          Now with the discovery of one way audio, I have something to look for.

          DashrenderD 1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender @Dashrender
            last edited by

            @Dashrender said in VitalPBX - exts can't call each other:

            Now with the discovery of one way audio, I have something to look for.

            I'm guessing a NAT related issue.
            Found one post talking about enabling RTP Symmetric, but that didn't solve the issue.

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch @Dashrender
              last edited by

              @Dashrender said in VitalPBX - exts can't call each other:

              @Dashrender said in VitalPBX - exts can't call each other:

              Now with the discovery of one way audio, I have something to look for.

              I'm guessing a NAT related issue.
              Found one post talking about enabling RTP Symmetric, but that didn't solve the issue.

              One way audio is always a NAT/firewall issue.

              1 Reply Last reply Reply Quote 3
              • scottalanmillerS
                scottalanmiller
                last edited by

                I've seen a lack of STUN settings cause this before, as well. (Which is a form of firewall issue.)

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  UDP limits can cause these issues sometimes.

                  1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @scottalanmiller
                    last edited by

                    @scottalanmiller said in VitalPBX - exts can't call each other:

                    I've seen a lack of STUN settings cause this before, as well. (Which is a form of firewall issue.)

                    I would rate that as NAT, but yeah.

                    1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender
                      last edited by

                      OK, this is clearly the issue.
                      c0f551a8-8ed5-4bbd-a29a-bd60a12a91ef-image.png

                      VitalPBX doesn't see my external IP.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @Dashrender said in VitalPBX - exts can't call each other:

                        OK, this is clearly the issue.
                        c0f551a8-8ed5-4bbd-a29a-bd60a12a91ef-image.png

                        VitalPBX doesn't see my external IP.

                        Yup, you missed a setting someplace. Forget where. I do not have this system memorized. In fact, I don't even have one spun up right now.

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          OK - Progress.

                          I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                          So SIP on port 5060 works.

                          Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                          Current error message:

                          The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                          JaredBuschJ 1 Reply Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @Dashrender
                            last edited by

                            @Dashrender said in VitalPBX - exts can't call each other:

                            OK - Progress.

                            I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                            So SIP on port 5060 works.

                            Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                            Current error message:

                            The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                            Because you didn't tell Skyetel to use port 5062

                            FFS

                            scottalanmillerS DashrenderD 3 Replies Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @JaredBusch
                              last edited by

                              @JaredBusch said in VitalPBX - exts can't call each other:

                              @Dashrender said in VitalPBX - exts can't call each other:

                              OK - Progress.

                              I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                              So SIP on port 5060 works.

                              Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                              Current error message:

                              The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                              Because you didn't tell Skyetel to use port 5062

                              FFS

                              He said his ext to ext didn't work before, though.

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @scottalanmiller
                                last edited by

                                @scottalanmiller said in VitalPBX - exts can't call each other:

                                @JaredBusch said in VitalPBX - exts can't call each other:

                                @Dashrender said in VitalPBX - exts can't call each other:

                                OK - Progress.

                                I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                                So SIP on port 5060 works.

                                Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                                Current error message:

                                The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                                Because you didn't tell Skyetel to use port 5062

                                FFS

                                He said his ext to ext didn't work before, though.

                                He is, as usual, conflating all kinds of things. I only answer the single issues he actually provides information about.

                                1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @JaredBusch
                                  last edited by

                                  @JaredBusch said in VitalPBX - exts can't call each other:

                                  @Dashrender said in VitalPBX - exts can't call each other:

                                  OK - Progress.

                                  I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                                  So SIP on port 5060 works.

                                  Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                                  Current error message:

                                  The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                                  Because you didn't tell Skyetel to use port 5062

                                  FFS

                                  Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

                                  Are you saying they all need to use the same port?

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @Dashrender
                                    last edited by

                                    @Dashrender said in VitalPBX - exts can't call each other:

                                    @JaredBusch said in VitalPBX - exts can't call each other:

                                    @Dashrender said in VitalPBX - exts can't call each other:

                                    OK - Progress.

                                    I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                                    So SIP on port 5060 works.

                                    Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                                    Current error message:

                                    The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                                    Because you didn't tell Skyetel to use port 5062

                                    FFS

                                    Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

                                    Are you saying they all need to use the same port?

                                    When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.

                                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch @scottalanmiller
                                      last edited by

                                      @scottalanmiller said in VitalPBX - exts can't call each other:

                                      @Dashrender said in VitalPBX - exts can't call each other:

                                      @JaredBusch said in VitalPBX - exts can't call each other:

                                      @Dashrender said in VitalPBX - exts can't call each other:

                                      OK - Progress.

                                      I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                                      So SIP on port 5060 works.

                                      Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                                      Current error message:

                                      The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                                      Because you didn't tell Skyetel to use port 5062

                                      FFS

                                      Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

                                      Are you saying they all need to use the same port?

                                      When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.

                                      And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.

                                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @JaredBusch
                                        last edited by

                                        @JaredBusch said in VitalPBX - exts can't call each other:

                                        @scottalanmiller said in VitalPBX - exts can't call each other:

                                        @Dashrender said in VitalPBX - exts can't call each other:

                                        @JaredBusch said in VitalPBX - exts can't call each other:

                                        @Dashrender said in VitalPBX - exts can't call each other:

                                        OK - Progress.

                                        I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                                        So SIP on port 5060 works.

                                        Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                                        Current error message:

                                        The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                                        Because you didn't tell Skyetel to use port 5062

                                        FFS

                                        Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

                                        Are you saying they all need to use the same port?

                                        When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.

                                        And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.

                                        Yeah, that's ridiculous. They have this weird obsession with the deprecated or about to be deprecated chan_sip. Their support pushing that is part of their problems.

                                        We try to move pjsip to 5060 right away on setups and we never use chan_sip. Not had any issues yet.

                                        DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @JaredBusch
                                          last edited by

                                          @JaredBusch said in VitalPBX - exts can't call each other:

                                          @Dashrender said in VitalPBX - exts can't call each other:

                                          OK - Progress.

                                          I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                                          So SIP on port 5060 works.

                                          Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                                          Current error message:

                                          The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                                          Because you didn't tell Skyetel to use port 5062

                                          FFS

                                          I'm sorry - what was that?
                                          9c9ecb3f-f493-444c-a18c-401b1ca3a2e8-image.png
                                          Pretty sure that says port 5062...

                                          which is originally what I set ALL of my exts up as, as well.

                                          1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in VitalPBX - exts can't call each other:

                                            @JaredBusch said in VitalPBX - exts can't call each other:

                                            @scottalanmiller said in VitalPBX - exts can't call each other:

                                            @Dashrender said in VitalPBX - exts can't call each other:

                                            @JaredBusch said in VitalPBX - exts can't call each other:

                                            @Dashrender said in VitalPBX - exts can't call each other:

                                            OK - Progress.

                                            I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.

                                            So SIP on port 5060 works.

                                            Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.

                                            Current error message:

                                            The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.

                                            Because you didn't tell Skyetel to use port 5062

                                            FFS

                                            Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.

                                            Are you saying they all need to use the same port?

                                            When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.

                                            And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.

                                            Yeah, that's ridiculous. They have this weird obsession with the deprecated or about to be deprecated chan_sip. Their support pushing that is part of their problems.

                                            We try to move pjsip to 5060 right away on setups and we never use chan_sip. Not had any issues yet.

                                            OK I haven't done that yet.. I'll probably spin up another VM tonight and try that.

                                            1 Reply Last reply Reply Quote 0
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