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    Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?

    IT Discussion
    remote desktop server remote desktop services rdp rdp sessions windows windows server windows server 2016 migrations migrate user profile disks
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    • PhlipElderP
      PhlipElder @NDC
      last edited by

      @NDC Our main pain with them was "Disk was surprised removed" messages in the Event Logs and the occasional Session Host that refused to let the UPD go after the user had logged out that brought about a support call.

      dafyreD NDCN 2 Replies Last reply Reply Quote 0
      • dafyreD
        dafyre @PhlipElder
        last edited by

        @PhlipElder said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

        @NDC Our main pain with them was "Disk was surprised removed" messages in the Event Logs and the occasional Session Host that refused to let the UPD go after the user had logged out that brought about a support call.

        What version of Windows was that on for you? My current set up is 2012 R2 and we've not had any issues with it.

        PhlipElderP 1 Reply Last reply Reply Quote 0
        • PhlipElderP
          PhlipElder @dafyre
          last edited by

          @dafyre It's been a very long time, so I'm going to say 2012 R2.

          dafyreD 1 Reply Last reply Reply Quote 0
          • dafyreD
            dafyre @PhlipElder
            last edited by

            @PhlipElder said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

            @dafyre It's been a very long time, so I'm going to say 2012 R2.

            Curious. How many users at once? Our system is generally low usage during the summer, but during the year, we have anywhere between 50 and 150 users at a time. Never had any issues like that.

            PhlipElderP 1 Reply Last reply Reply Quote 0
            • PhlipElderP
              PhlipElder @dafyre
              last edited by PhlipElder

              @dafyre Usually just one though the Surprised Removed message could be quite frequent with no impact to users. They were Event Log pollution.

              We had one client we set up a pair of clusters for that decided to go with FSLogix because of the issues they were experiencing with native UPDs. That was on Server 2016.

              dafyreD 1 Reply Last reply Reply Quote 1
              • dafyreD
                dafyre @PhlipElder
                last edited by

                @PhlipElder said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

                @dafyre Usually just one though the Surprised Removed message could be quite frequent with no impact to users. They were Event Log pollution.

                We had one client we set up a pair of clusters for that decided to go with FSLogix because of the issues they were experiencing with native UPDs. That was on Server 2016.

                I'm liking what I see from FSLogix. I'll have to build an environment around that now that it's part of Microsoft.

                PhlipElderP 1 Reply Last reply Reply Quote 0
                • PhlipElderP
                  PhlipElder @dafyre
                  last edited by

                  @dafyre Concur. It's on our To Do List to get done soon as we have some farm building coming up that we'd like to deploy FSLogix UPDs on.

                  1 Reply Last reply Reply Quote 0
                  • NDCN
                    NDC @PhlipElder
                    last edited by

                    @PhlipElder said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

                    @NDC Our main pain with them was "Disk was surprised removed" messages in the Event Logs and the occasional Session Host that refused to let the UPD go after the user had logged out that brought about a support call.

                    The problem here was that I couldn't get them to reliably connect at logon.

                    I've seen that this is typically caused by the UPD not being unlocked properly after the last session but so far as I could tell ours were not locked.

                    I used the MS tool for checking up on such things and could see the system lock an open disk when logon began, then unlock it 1/2 way through the process, leaving the user at the desktop with a temp profile.

                    This would happen to test users after a week of successful logins. Some accounts it seemed to get stuck that way more or less permanently, others would switch back and forth between success and temp profiles seemingly at random.

                    wrx7mW 1 Reply Last reply Reply Quote -1
                    • wrx7mW
                      wrx7m @NDC
                      last edited by

                      @NDC OK. Thanks for sharing your issues. I am just going to use regular profiles on a standard disk. I don't have time to deal with those types of issues.

                      NDCN PhlipElderP 2 Replies Last reply Reply Quote 0
                      • wrx7mW
                        wrx7m
                        last edited by

                        Just disabled the UPD options on the new server. I think I am going to instruct each person to login to the new server to create a fresh profile and just copy in some stuff.

                        1 Reply Last reply Reply Quote 0
                        • NDCN
                          NDC @wrx7m
                          last edited by

                          @wrx7m said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

                          @NDC OK. Thanks for sharing your issues. I am just going to use regular profiles on a standard disk. I don't have time to deal with those types of issues.

                          I spent a fair amount of time trying to figure out what was going wrong and never saw anyone else with a similar problem in all my searching.

                          I don't get the impression that this is common at all. Most people seem to think they just work and are an upgrade on old school roaming profiles.

                          I don't think I'd let the one anecdote of trouble rule it out as an option unless you are in an extreme hurry.

                          wrx7mW DashrenderD 2 Replies Last reply Reply Quote 1
                          • wrx7mW
                            wrx7m @NDC
                            last edited by

                            @NDC I just don't want to do the setup twice. Ain't nobody got time for that.

                            1 Reply Last reply Reply Quote 0
                            • PhlipElderP
                              PhlipElder @wrx7m
                              last edited by

                              @wrx7m We have not deployed anything RDS related without User Profile Disks in close to a decade now. I can think of maybe one exception and that was because it was a very small setup with no need for anything else plus it was temporary.

                              User Profile Disks whether native or FSLogix, which is now included with RDS CALs by default, is the way to go.

                              They make adding Session Hosts or additional collections to the farm so much easier to do when located on a file server.

                              If someone blows-up their profile or it gets corrupted then SIDFinder to figure out their UPD, log them off, rename the UPD, log them on, configure their profile, mount the old UPD, and copy the needed data in if this is needed at all. Note that I am speaking specifically of something within the local profile getting corrupted here.

                              We would not deploy an all-in-one or farm RDS configuration at all without a UPD setup. Period.

                              wrx7mW 3 Replies Last reply Reply Quote 1
                              • wrx7mW
                                wrx7m @PhlipElder
                                last edited by

                                @PhlipElder said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

                                We have not deployed anything RDS related without User Profile Disks in close to a decade now.

                                Gah! I need to get off the seesaw lol. OK. I will test them out to see how well it handles the 3 apps that people will be accessing.

                                1 Reply Last reply Reply Quote 0
                                • wrx7mW
                                  wrx7m @PhlipElder
                                  last edited by

                                  @PhlipElder said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

                                  User Profile Disks whether native or FSLogix, which is now included with RDS CALs by default

                                  Interesting. I need to check it out. Not sure what it does.

                                  1 Reply Last reply Reply Quote 0
                                  • wrx7mW
                                    wrx7m @PhlipElder
                                    last edited by

                                    @PhlipElder So, UPD should be stored on a completely separate file server?

                                    PhlipElderP DashrenderD 2 Replies Last reply Reply Quote 0
                                    • PhlipElderP
                                      PhlipElder @wrx7m
                                      last edited by

                                      @wrx7m Correct.

                                      Putting them elsewhere offers true user portability. In my experience the only extra step we take from there is redirecting Desktop and the My Documents folder. We do that by default for all of our clients.

                                      There are some additional management and features available in FSLogix. It's been a while since I've looked at it though. 🙂

                                      1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @NDC
                                        last edited by

                                        @NDC said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

                                        @wrx7m said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

                                        @NDC OK. Thanks for sharing your issues. I am just going to use regular profiles on a standard disk. I don't have time to deal with those types of issues.

                                        I spent a fair amount of time trying to figure out what was going wrong and never saw anyone else with a similar problem in all my searching.

                                        I don't get the impression that this is common at all. Most people seem to think they just work and are an upgrade on old school roaming profiles.

                                        I don't think I'd let the one anecdote of trouble rule it out as an option unless you are in an extreme hurry.

                                        As much as Scott is likely against this - I would have request permission to open a case with MS - The $250 call would have likely provided you direct access to MS engineers to assist in the issue. I'm guessing you could have saved a lot of money (i.e. your salary time) getting to a solution faster - and if not, then MS would refund your money, but at least you would have had them sitting side by side with you working the issue.

                                        NDCN 1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @wrx7m
                                          last edited by

                                          @wrx7m said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

                                          @PhlipElder So, UPD should be stored on a completely separate file server?

                                          It works through a file share. If you have a RDS farm, then likely you want a server with fast disk to provide access to these, and not be reliant upon any of the farm members to be active, providing this service (storage location).

                                          1 Reply Last reply Reply Quote 1
                                          • NDCN
                                            NDC @Dashrender
                                            last edited by

                                            @Dashrender said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

                                            @NDC said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

                                            @wrx7m said in Windows RDS User Profiles - Migrate, Recreate or User Profile Disks?:

                                            @NDC OK. Thanks for sharing your issues. I am just going to use regular profiles on a standard disk. I don't have time to deal with those types of issues.

                                            I spent a fair amount of time trying to figure out what was going wrong and never saw anyone else with a similar problem in all my searching.

                                            I don't get the impression that this is common at all. Most people seem to think they just work and are an upgrade on old school roaming profiles.

                                            I don't think I'd let the one anecdote of trouble rule it out as an option unless you are in an extreme hurry.

                                            As much as Scott is likely against this - I would have request permission to open a case with MS - The $250 call would have likely provided you direct access to MS engineers to assist in the issue. I'm guessing you could have saved a lot of money (i.e. your salary time) getting to a solution faster - and if not, then MS would refund your money, but at least you would have had them sitting side by side with you working the issue.

                                            A coworker spent some time with MS support as I recall. Since I wasn't involved in the call(s) I don't know how well that was handled on either end but we didn't get a resolution.

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