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    Yealink T4XG phones will not talk to FreePBX 14 over HTTPS

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    yealink yealink t46g freepbx 14
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    • DashrenderD
      Dashrender @JaredBusch
      last edited by

      @jaredbusch said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

      @brianlittlejohn said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

      @jaredbusch yes, but this weekend since it is my production system.

      I suspect it is all about the LE process since your GoDaddy cert has no issues. But that would be the only other difference to verify.

      see you say that, but there was no issue with FreePBX 13... LE worked just fine. just weird.

      JaredBuschJ 1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch @Dashrender
        last edited by

        @dashrender said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

        @jaredbusch said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

        @brianlittlejohn said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

        @jaredbusch yes, but this weekend since it is my production system.

        I suspect it is all about the LE process since your GoDaddy cert has no issues. But that would be the only other difference to verify.

        see you say that, but there was no issue with FreePBX 13... LE worked just fine. just weird.

        But LE relies on base OS packages that may have changed something.

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @brianlittlejohn
          last edited by

          @brianlittlejohn said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

          @jaredbusch Yea, I can't think of anything else that would cause it either... I haven't upgraded any of the systems that i used LE on to 14 yet to try them.

          I found a GoDaddy cert at a client that had a SAN that we were no longer using right now. SO I updated that DNS to point to my test PBX instance and loaded that cert onto my PBX. I changed the active certificate in SysAdmin and told the phone to provision to the new DNS name and it immediately provisioned.

          So the problem is definitely the LE cert or cert process.

          DashrenderD brianlittlejohnB 2 Replies Last reply Reply Quote 1
          • DashrenderD
            Dashrender @JaredBusch
            last edited by

            @jaredbusch said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

            @brianlittlejohn said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

            @jaredbusch Yea, I can't think of anything else that would cause it either... I haven't upgraded any of the systems that i used LE on to 14 yet to try them.

            I found a GoDaddy cert at a client that had a SAN that we were no longer using right now. SO I updated that DNS to point to my test PBX instance and loaded that cert onto my PBX. I changed the active certificate in SysAdmin and told the phone to provision to the new DNS name and it immediately provisioned.

            So the problem is definitely the LE cert or cert process.

            I wonder if one of the intermediary certs for LE from Cent OS 7 that FreePBX is rolling?

            https://letsencrypt.org/certificates/

            JaredBuschJ 1 Reply Last reply Reply Quote 0
            • brianlittlejohnB
              brianlittlejohn @JaredBusch
              last edited by

              @jaredbusch said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

              @brianlittlejohn said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

              @jaredbusch Yea, I can't think of anything else that would cause it either... I haven't upgraded any of the systems that i used LE on to 14 yet to try them.

              I found a GoDaddy cert at a client that had a SAN that we were no longer using right now. SO I updated that DNS to point to my test PBX instance and loaded that cert onto my PBX. I changed the active certificate in SysAdmin and told the phone to provision to the new DNS name and it immediately provisioned.

              So the problem is definitely the LE cert or cert process.

              We at least know where the issue is now.

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Dashrender
                last edited by

                @dashrender said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                @jaredbusch said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                @brianlittlejohn said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                @jaredbusch Yea, I can't think of anLE ything else that would cause it either... I haven't upgraded any of the systems that i used LE on to 14 yet to try them.

                I found a GoDaddy cert at a client that had a SAN that we were no longer using right now. SO I updated that DNS to point to my test PBX instance and loaded that cert onto my PBX. I changed the active certificate in SysAdmin and told the phone to provision to the new DNS name and it immediately provisioned.

                So the problem is definitely the LE cert or cert process.

                I wonder if one of the intermediary certs for LE from Cent OS 7 that FreePBX is rolling?

                https://letsencrypt.org/certificates/

                Except I have specifically loaded the full LE cert and chain into the certificates section of the phone and it still failed. So just having everything on the phone is not enough to resolve.

                DashrenderD 1 Reply Last reply Reply Quote 1
                • DashrenderD
                  Dashrender @JaredBusch
                  last edited by

                  @jaredbusch said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                  @dashrender said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                  @jaredbusch said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                  @brianlittlejohn said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                  @jaredbusch Yea, I can't think of anLE ything else that would cause it either... I haven't upgraded any of the systems that i used LE on to 14 yet to try them.

                  I found a GoDaddy cert at a client that had a SAN that we were no longer using right now. SO I updated that DNS to point to my test PBX instance and loaded that cert onto my PBX. I changed the active certificate in SysAdmin and told the phone to provision to the new DNS name and it immediately provisioned.

                  So the problem is definitely the LE cert or cert process.

                  I wonder if one of the intermediary certs for LE from Cent OS 7 that FreePBX is rolling?

                  https://letsencrypt.org/certificates/

                  Except I have specifically loaded the full LE cert and chain into the certificates section of the phone and it still failed. So just having everything on the phone is not enough to resolve.

                  Right, it's not the phone side. When I installed a godaddy cert on an exchange server a while ago, I had to install new intermediate certs on the exchange server, not the clients, to keep the clients happy with the new cert on the exchange server.

                  So I wonder if a cert is missing on the server side, something that the older phones are looking for.

                  I'll fully admit I don't understand the flow here, the need for intermediate certs anywhere but the actual cert servers themselves - but I recall having to do this in the past, so I'm mentioning it in case it's needed here.

                  This would also seem to explain why it worked in Cent OS 13, but not 14, if either Cent OS people or FreePBX folks removed some intermediate cert for version 14.

                  1 Reply Last reply Reply Quote 0
                  • brianlittlejohnB
                    brianlittlejohn
                    last edited by

                    Have you had a renewal for the LE Cert since you updated to 14?

                    JaredBuschJ 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch @brianlittlejohn
                      last edited by

                      @brianlittlejohn said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                      Have you had a renewal for the LE Cert since you updated to 14?

                      Yes. I have also tested against another non upgraded FreePBX 14 as well as now spinning up a test system.

                      1 Reply Last reply Reply Quote 1
                      • RomoR
                        Romo
                        last edited by

                        Sorry to resurrect an old thread

                        @JaredBusch Did you ever get the phones to talk to the pbx (Freepbx 14) via https using the Let's Encrypt certs?

                        JaredBuschJ 1 Reply Last reply Reply Quote 1
                        • JaredBuschJ
                          JaredBusch @Romo
                          last edited by

                          @romo said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                          Sorry to resurrect an old thread

                          @JaredBusch Did you ever get the phones to talk to the pbx (Freepbx 14) via https using the Let's Encrypt certs?

                          Not the T4X G models. The S models work just fine.

                          Yealink wanted me to be their free tech support to collect all the packet captures and such. Screw that.

                          RomoR 1 Reply Last reply Reply Quote 1
                          • RomoR
                            Romo @JaredBusch
                            last edited by

                            @JaredBusch I cannot get the T42S to talk to the pbx using https. I had to use http after reading your thread on the FreePBX forum and it started working. Hadn't even realized your trouble was only for the G models.

                            JaredBuschJ 1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch @Romo
                              last edited by

                              @romo said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                              @JaredBusch I cannot get the T42S to talk to the pbx using https. I had to use http after reading your thread on the FreePBX forum and it started working. Hadn't even realized your trouble was only for the G models.

                              I have a T42S working just fine. Also a T46S.

                              Is your firmware up to date?

                              RomoR 2 Replies Last reply Reply Quote 0
                              • RomoR
                                Romo @JaredBusch
                                last edited by

                                @jaredbusch They are running 66.83.0.30

                                1 Reply Last reply Reply Quote 0
                                • RomoR
                                  Romo @JaredBusch
                                  last edited by

                                  @jaredbusch I can reach https://my-pbx-url.com:1443 manually just fine, but the phones don't seem to even try to reach the URL and once I change to HTTP and its port the phones download the config file just fine.

                                  1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch
                                    last edited by

                                    I’ve been on vacation and I’m on the road all day today and tomorrow but I will look at that I will actually be in an office that I have the S model and I can test that

                                    RomoR 1 Reply Last reply Reply Quote 0
                                    • RomoR
                                      Romo @JaredBusch
                                      last edited by

                                      @jaredbusch Great thank you =), enjoy the rest of your vacations.

                                      1 Reply Last reply Reply Quote 0
                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by JaredBusch

                                        and an update.... if you use certbot instead of the built in certificate manager module to generate the LE certificate, everything works as expected..........

                                        So Sangoma has something different in their implementation of Let's Encrypt.

                                        The Sangoma implementation works fine in every browser I have ever touched. It has strictly been the Yealink phones that refuse to work right.

                                        But I just installed certbot on my FreePBX 14 system, generated a new cert, and then copied the cert and key into Certificate Manager's "import" location. Imported the cert and made it active in apache and everything works.

                                        https://community.freepbx.org/t/letsencrypt-certificates-two-domains-pbx-example-com-pbx5-example-com/60443/13

                                        scottalanmillerS 1 Reply Last reply Reply Quote 2
                                        • scottalanmillerS
                                          scottalanmiller @JaredBusch
                                          last edited by

                                          @JaredBusch wow, that is seriously weird.

                                          1 Reply Last reply Reply Quote 0
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