[Help] Windows 10 lost AD profile [remote user]
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Why did she choose other user? you normally only do that when trying to not log in as the last user. Are you sure she's typing in the same username/password as the last time she was on the domain?
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@dashrender said in [Help] Windows 10 lost AD profile [remote user]:
Why did she choose other user? you normally only do that when trying to not log in as the last user. Are you sure she's typing in the same username/password as the last time she was on the domain?
I got this from a generic google search. I saw her typed in her credential and got the same message. I even try my credential and admin credential and got the same error message.
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Sounds like the her cached user profile is not working correctly.
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@black3dynamite said in [Help] Windows 10 lost AD profile [remote user]:
Sounds like the her cached user profile is not working correctly.
I was told similarly from another post. But I am not sure what would be the cause.
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@stess said in [Help] Windows 10 lost AD profile [remote user]:
@black3dynamite said in [Help] Windows 10 lost AD profile [remote user]:
Sounds like the her cached user profile is not working correctly.
I was told similarly from another post. But I am not sure what would be the cause.
Disk corruption.
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Interactive logon: Number of previous logons to cache
Check to see if Protected Users is configured.
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@dashrender said in [Help] Windows 10 lost AD profile [remote user]:
@stess said in [Help] Windows 10 lost AD profile [remote user]:
@black3dynamite said in [Help] Windows 10 lost AD profile [remote user]:
Sounds like the her cached user profile is not working correctly.
I was told similarly from another post. But I am not sure what would be the cause.
Disk corruption.
That's a possibility. To note: it's a brand new laptop (2 months old) with decent spec.
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@black3dynamite said in [Help] Windows 10 lost AD profile [remote user]:
Interactive logon: Number of previous logons to cache
Check to see if Protected Users is configured.
I already checked protected user group. We do not have anyone/group in it.
I'll read about this logon cache.
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@stess said in [Help] Windows 10 lost AD profile [remote user]:
@black3dynamite said in [Help] Windows 10 lost AD profile [remote user]:
Interactive logon: Number of previous logons to cache
Check to see if Protected Users is configured.
I already checked protected user group. We do not have anyone/group in it.
I'll read about this logon cache.
It might just be easier if you setup VPN on her laptop and have her login.
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@black3dynamite said in [Help] Windows 10 lost AD profile [remote user]:
@stess said in [Help] Windows 10 lost AD profile [remote user]:
@black3dynamite said in [Help] Windows 10 lost AD profile [remote user]:
Interactive logon: Number of previous logons to cache
Check to see if Protected Users is configured.
I already checked protected user group. We do not have anyone/group in it.
I'll read about this logon cache.
It might just be easier if you setup VPN on her laptop and have her login.
That's already on the list. But my plate is full, and it's not that urgent. Just that I've never seen this issue before. Any I want to prevent it from happening... ever again.
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Cached creds have expired.
Log in on the network.
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@jaredbusch said in [Help] Windows 10 lost AD profile [remote user]:
Cached creds have expired.
Log in on the network.
Anyway to prevent it from expiring? or extend the caching?
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@stess said in [Help] Windows 10 lost AD profile [remote user]:
@jaredbusch said in [Help] Windows 10 lost AD profile [remote user]:
Cached creds have expired.
Log in on the network.
Anyway to prevent it from expiring? or extend the caching?
Increase the value. The max is 50.
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@stess said in [Help] Windows 10 lost AD profile [remote user]:
@jaredbusch said in [Help] Windows 10 lost AD profile [remote user]:
Cached creds have expired.
Log in on the network.
Anyway to prevent it from expiring? or extend the caching?
You can change domain settings related to this. But it has been years since I looked into it.
It could be the machine credentials have expired and not user.
Domain machines are not designed to be off the network forever.
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@black3dynamite said in [Help] Windows 10 lost AD profile [remote user]:
@stess said in [Help] Windows 10 lost AD profile [remote user]:
@jaredbusch said in [Help] Windows 10 lost AD profile [remote user]:
Cached creds have expired.
Log in on the network.
Anyway to prevent it from expiring? or extend the caching?
Increase the value. The max is 50.
Are you referred to the "Interactive logon: Number of previous logons to cache (in case domain controller is not available)
" ?@jaredbusch said in [Help] Windows 10 lost AD profile [remote user]:
@stess said in [Help] Windows 10 lost AD profile [remote user]:
@jaredbusch said in [Help] Windows 10 lost AD profile [remote user]:
Cached creds have expired.
Log in on the network.
Anyway to prevent it from expiring? or extend the caching?
You can change domain settings related to this. But it has been years since I looked into it.
It could be the machine credentials have expired and not user.
Domain machines are not designed to be off the network forever.
Any keyword I can start off with? Especially the machine credentials setting.
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@stess said in [Help] Windows 10 lost AD profile [remote user]:
Are you referred to the "Interactive logon: Number of previous logons to cache (in case domain controller is not available)
" ?Yes.
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@stess said in [Help] Windows 10 lost AD profile [remote user]:
@black3dynamite said in [Help] Windows 10 lost AD profile [remote user]:
@stess said in [Help] Windows 10 lost AD profile [remote user]:
@jaredbusch said in [Help] Windows 10 lost AD profile [remote user]:
Cached creds have expired.
Log in on the network.
Anyway to prevent it from expiring? or extend the caching?
Increase the value. The max is 50.
Are you referred to the "Interactive logon: Number of previous logons to cache (in case domain controller is not available)
" ?@jaredbusch said in [Help] Windows 10 lost AD profile [remote user]:
@stess said in [Help] Windows 10 lost AD profile [remote user]:
@jaredbusch said in [Help] Windows 10 lost AD profile [remote user]:
Cached creds have expired.
Log in on the network.
Anyway to prevent it from expiring? or extend the caching?
You can change domain settings related to this. But it has been years since I looked into it.
It could be the machine credentials have expired and not user.
Domain machines are not designed to be off the network forever.
Any keyword I can start off with? Especially the machine credentials setting.
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@black3dynamite said in [Help] Windows 10 lost AD profile [remote user]:
@stess said in [Help] Windows 10 lost AD profile [remote user]:
Are you referred to the "Interactive logon: Number of previous logons to cache (in case domain controller is not available)
" ?Yes.
I just checked all the GPOs. We do not have this enabled. Should I enable it?
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@jaredbusch said in [Help] Windows 10 lost AD profile [remote user]:
Cached creds have expired.
Log in on the network.
They do that?
I just today had a laptop come into the office that hasn't logged in over a year. In fact I had deleted the computer account too. While the PC was on the network, it refused to logon because there was no domain computer account, but once I disconnected the network, the cached creds worked just fine. -
You can try disabling nic then rebooting, then logging in using credentials. If it is a laptop wifi adapter you can do this with Fn keys probably. Might have to use [email protected] if they chose Other User previously.
