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    Fax: Sangoma FAXstation

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    fax sango foip faxstation
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    • DashrenderD
      Dashrender @scottalanmiller
      last edited by

      @scottalanmiller said in Fax: Sangoma FAXstation:

      @dashrender said in Fax: Sangoma FAXstation:

      Now - everything that Scott and I have said not withstanding, this sale pitch is for non technical owners/managers who want a fax solution - but for some reason don't want analog lines. Perhaps they send/receive so few faxes that their costs will be less than paying a normal monthly POTS line bill. And if that's the case, this solution might work for them.

      Except there is a little problem there... what if you had a contract that required fax and said email could not be used. Would this violate that contract since it is neither fax or FoIP? That's worth considering. Now we know I hate fax, as a manager I'd not care. But as a contractual or legal obligation, or an audit control, this might be a really big deal. Calling this fax isn't correct. Fax is used within the process, but the process is not a fax.

      I hear ya... they talk about medical using this.. but I didn't read far enough to see them claim HIPAA compliance either.
      They do specifically say it's transmitted to the other side via SSL, but I suppose it could be a keyless SSL, i.e. no actual encryption.. lol

      scottalanmillerS 2 Replies Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @FATeknollogee
        last edited by

        @fateknollogee said in Fax: Sangoma FAXstation:

        @scottalanmiller said in Fax: Sangoma FAXstation:

        I'm in the opposite boat. Since I don't have legacy fax machines sitting around, and I actually want FoIP

        What's a great FoIP service you can recommend?

        There are none. FoIP is a bad thing conceptually. FoIP is analogue (paper) to digital (scan) to analogue (phone) to digital (IP) to analogue (phone) to digital (descan) to analogue (paper) - obviously problematic to go from A2D2A so many times in one transmission. This is why eliminating fax is so important. It's a completely flawed technology.

        Because of this, FoIP cannot be reliable. By definition, it can't be. The only way to do it is to get flawless A2D2A transitions which are impossible to do. Not that straight analogue fax was all that reliable, it's not.

        So it is starting from a position of an unreliable technology over an unreliable process. You can't have a good way to do that.

        But, for true FoIP, your best results are a good SIP trunk with T.38 protocol. Today, this tends to be nearly as reliable as traditional Fax as is the closest thing to Fax that you can do in the digital world. This process is, however, just the same as normal phone calls and requires no special cost or management.

        You can treat FoIP exactly like VoIP, and VoIP systems can't tell it isn't just more VoIP. Because Faxing is literally disguising image data as voice.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @Dashrender
          last edited by

          @dashrender said in Fax: Sangoma FAXstation:

          @fateknollogee said in Fax: Sangoma FAXstation:

          @dashrender said in Fax: Sangoma FAXstation:

          @fateknollogee said in Fax: Sangoma FAXstation:

          Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
          How it gets there....as long as it gets there...faxing has never been fast!

          No one wants to pay the $40+/mo for a POTS line.

          I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

          Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

          How did you come up with $700/mo.?

          That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

          I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

          Have you tried FoIP to see if it is reliable for you? That would be free on many plans.

          DashrenderD 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Dashrender
            last edited by

            @dashrender said in Fax: Sangoma FAXstation:

            @scottalanmiller said in Fax: Sangoma FAXstation:

            @dashrender said in Fax: Sangoma FAXstation:

            Now - everything that Scott and I have said not withstanding, this sale pitch is for non technical owners/managers who want a fax solution - but for some reason don't want analog lines. Perhaps they send/receive so few faxes that their costs will be less than paying a normal monthly POTS line bill. And if that's the case, this solution might work for them.

            Except there is a little problem there... what if you had a contract that required fax and said email could not be used. Would this violate that contract since it is neither fax or FoIP? That's worth considering. Now we know I hate fax, as a manager I'd not care. But as a contractual or legal obligation, or an audit control, this might be a really big deal. Calling this fax isn't correct. Fax is used within the process, but the process is not a fax.

            I hear ya... they talk about medical using this.. but I didn't read far enough to see them claim HIPAA compliance either.
            They do specifically say it's transmitted to the other side via SSL, but I suppose it could be a keyless SSL, i.e. no actual encryption.. lol

            Everything is HIPAA compliant. That is the lowest bar out there.

            1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @FATeknollogee
              last edited by

              @fateknollogee said in Fax: Sangoma FAXstation:

              @dashrender said in Fax: Sangoma FAXstation:

              @fateknollogee said in Fax: Sangoma FAXstation:

              @dashrender said in Fax: Sangoma FAXstation:

              @fateknollogee said in Fax: Sangoma FAXstation:

              Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
              How it gets there....as long as it gets there...faxing has never been fast!

              No one wants to pay the $40+/mo for a POTS line.

              I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

              Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

              How did you come up with $700/mo.?

              That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

              I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

              This service is $24.95 for 3000 pages (+ $190 if you want the gateway)

              Well you'll need the gateway if you want to send faxes from a traditional fax machine (making Scott's argument that this is simply a SMTP to Fax gateway solution more likely).

              3000 pages, eh, well that covers me for 4 days, what about the other 18 working days a month? Assuming it was a standard curve for more pages, then my costs would be $132/month.
              As I mentioned, I have 2 lines, at $35 a month, so I'm paying $70 a month... sure that server I mentioned earlier takes a few more months to pay off.. but I'm still way ahead by the end of the first year.

              scottalanmillerS 2 Replies Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @dashrender said in Fax: Sangoma FAXstation:

                @scottalanmiller said in Fax: Sangoma FAXstation:

                @dashrender said in Fax: Sangoma FAXstation:

                Now - everything that Scott and I have said not withstanding, this sale pitch is for non technical owners/managers who want a fax solution - but for some reason don't want analog lines. Perhaps they send/receive so few faxes that their costs will be less than paying a normal monthly POTS line bill. And if that's the case, this solution might work for them.

                Except there is a little problem there... what if you had a contract that required fax and said email could not be used. Would this violate that contract since it is neither fax or FoIP? That's worth considering. Now we know I hate fax, as a manager I'd not care. But as a contractual or legal obligation, or an audit control, this might be a really big deal. Calling this fax isn't correct. Fax is used within the process, but the process is not a fax.

                I hear ya... they talk about medical using this.. but I didn't read far enough to see them claim HIPAA compliance either.
                They do specifically say it's transmitted to the other side via SSL, but I suppose it could be a keyless SSL, i.e. no actual encryption.. lol

                You can force SSL / TLS on your side of email, too. If you are just emailing your own gateway, you control that.

                That's what is happening here. At the end of the day, they are completing a full fax transaction on the back end. All of the Sangoma pieces are additional on top of the faxing process. It doesn't replace traditional faxing, it just adds more onto it (in potentially beneficial ways.)

                1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @Dashrender
                  last edited by

                  @dashrender said in Fax: Sangoma FAXstation:

                  @fateknollogee said in Fax: Sangoma FAXstation:

                  @dashrender said in Fax: Sangoma FAXstation:

                  @fateknollogee said in Fax: Sangoma FAXstation:

                  @dashrender said in Fax: Sangoma FAXstation:

                  @fateknollogee said in Fax: Sangoma FAXstation:

                  Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
                  How it gets there....as long as it gets there...faxing has never been fast!

                  No one wants to pay the $40+/mo for a POTS line.

                  I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

                  Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

                  How did you come up with $700/mo.?

                  That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

                  I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

                  This service is $24.95 for 3000 pages (+ $190 if you want the gateway)

                  Well you'll need the gateway if you want to send faxes from a traditional fax machine (making Scott's argument that this is simply a SMTP to Fax gateway solution more likely).

                  Which you can do for free or really cheaply.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said in Fax: Sangoma FAXstation:

                    @dashrender said in Fax: Sangoma FAXstation:

                    @fateknollogee said in Fax: Sangoma FAXstation:

                    @dashrender said in Fax: Sangoma FAXstation:

                    @fateknollogee said in Fax: Sangoma FAXstation:

                    @dashrender said in Fax: Sangoma FAXstation:

                    @fateknollogee said in Fax: Sangoma FAXstation:

                    Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
                    How it gets there....as long as it gets there...faxing has never been fast!

                    No one wants to pay the $40+/mo for a POTS line.

                    I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

                    Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

                    How did you come up with $700/mo.?

                    That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

                    I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

                    This service is $24.95 for 3000 pages (+ $190 if you want the gateway)

                    Well you'll need the gateway if you want to send faxes from a traditional fax machine (making Scott's argument that this is simply a SMTP to Fax gateway solution more likely).

                    Which you can do for free or really cheaply.

                    I'm not sure how you do this free? You need a SIP to PSTN gateway, are there free options out there?

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @dashrender said in Fax: Sangoma FAXstation:

                      @fateknollogee said in Fax: Sangoma FAXstation:

                      @dashrender said in Fax: Sangoma FAXstation:

                      @fateknollogee said in Fax: Sangoma FAXstation:

                      @dashrender said in Fax: Sangoma FAXstation:

                      @fateknollogee said in Fax: Sangoma FAXstation:

                      Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
                      How it gets there....as long as it gets there...faxing has never been fast!

                      No one wants to pay the $40+/mo for a POTS line.

                      I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

                      Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

                      How did you come up with $700/mo.?

                      That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

                      I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

                      This service is $24.95 for 3000 pages (+ $190 if you want the gateway)

                      Well you'll need the gateway if you want to send faxes from a traditional fax machine (making Scott's argument that this is simply a SMTP to Fax gateway solution more likely).

                      3000 pages, eh, well that covers me for 4 days, what about the other 18 working days a month? Assuming it was a standard curve for more pages, then my costs would be $132/month.
                      As I mentioned, I have 2 lines, at $35 a month, so I'm paying $70 a month... sure that server I mentioned earlier takes a few more months to pay off.. but I'm still way ahead by the end of the first year.

                      3K is their maximum service listed on their site.

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said in Fax: Sangoma FAXstation:

                        @dashrender said in Fax: Sangoma FAXstation:

                        @fateknollogee said in Fax: Sangoma FAXstation:

                        @dashrender said in Fax: Sangoma FAXstation:

                        @fateknollogee said in Fax: Sangoma FAXstation:

                        Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
                        How it gets there....as long as it gets there...faxing has never been fast!

                        No one wants to pay the $40+/mo for a POTS line.

                        I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

                        Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

                        How did you come up with $700/mo.?

                        That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

                        I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

                        Have you tried FoIP to see if it is reliable for you? That would be free on many plans.

                        I'm not sure how this would be free? I'd need a analog to SIP convertor (granted one time fee) that would talk to a T.38 provider. Not aware of any T.38 providers with ties to the PSTN that are free. please share if you do.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said in Fax: Sangoma FAXstation:

                          @dashrender said in Fax: Sangoma FAXstation:

                          @fateknollogee said in Fax: Sangoma FAXstation:

                          @dashrender said in Fax: Sangoma FAXstation:

                          @fateknollogee said in Fax: Sangoma FAXstation:

                          @dashrender said in Fax: Sangoma FAXstation:

                          @fateknollogee said in Fax: Sangoma FAXstation:

                          Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
                          How it gets there....as long as it gets there...faxing has never been fast!

                          No one wants to pay the $40+/mo for a POTS line.

                          I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

                          Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

                          How did you come up with $700/mo.?

                          That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

                          I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

                          This service is $24.95 for 3000 pages (+ $190 if you want the gateway)

                          Well you'll need the gateway if you want to send faxes from a traditional fax machine (making Scott's argument that this is simply a SMTP to Fax gateway solution more likely).

                          3000 pages, eh, well that covers me for 4 days, what about the other 18 working days a month? Assuming it was a standard curve for more pages, then my costs would be $132/month.
                          As I mentioned, I have 2 lines, at $35 a month, so I'm paying $70 a month... sure that server I mentioned earlier takes a few more months to pay off.. but I'm still way ahead by the end of the first year.

                          3K is their maximum service listed on their site.

                          Right, there was when I was looking a J shaped curve when you got over 2-3000 pages a month. The prices just spiraled out of control. Thus making maintaining my one POTS lines and storage server (could be cheap NAS) versus using a provider.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @dashrender said in Fax: Sangoma FAXstation:

                            @scottalanmiller said in Fax: Sangoma FAXstation:

                            @dashrender said in Fax: Sangoma FAXstation:

                            @fateknollogee said in Fax: Sangoma FAXstation:

                            @dashrender said in Fax: Sangoma FAXstation:

                            @fateknollogee said in Fax: Sangoma FAXstation:

                            @dashrender said in Fax: Sangoma FAXstation:

                            @fateknollogee said in Fax: Sangoma FAXstation:

                            Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
                            How it gets there....as long as it gets there...faxing has never been fast!

                            No one wants to pay the $40+/mo for a POTS line.

                            I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

                            Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

                            How did you come up with $700/mo.?

                            That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

                            I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

                            This service is $24.95 for 3000 pages (+ $190 if you want the gateway)

                            Well you'll need the gateway if you want to send faxes from a traditional fax machine (making Scott's argument that this is simply a SMTP to Fax gateway solution more likely).

                            Which you can do for free or really cheaply.

                            I'm not sure how you do this free? You need a SIP to PSTN gateway, are there free options out there?

                            Not free on their own. But free for incoming minutes on your existing service, yes. I certainly have customers for whom "unlimited" incoming fax would be free.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Dashrender
                              last edited by

                              @dashrender said in Fax: Sangoma FAXstation:

                              @scottalanmiller said in Fax: Sangoma FAXstation:

                              @dashrender said in Fax: Sangoma FAXstation:

                              @fateknollogee said in Fax: Sangoma FAXstation:

                              @dashrender said in Fax: Sangoma FAXstation:

                              @fateknollogee said in Fax: Sangoma FAXstation:

                              Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
                              How it gets there....as long as it gets there...faxing has never been fast!

                              No one wants to pay the $40+/mo for a POTS line.

                              I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

                              Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

                              How did you come up with $700/mo.?

                              That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

                              I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

                              Have you tried FoIP to see if it is reliable for you? That would be free on many plans.

                              I'm not sure how this would be free? I'd need a analog to SIP convertor (granted one time fee) that would talk to a T.38 provider.

                              If you need that to manage old fax machines, yes. But that's cheap and a one time fee.

                              But you can also move to non-fax equipment and scan directly to FoIP instead of going with actual paper. So, in theory, you could eliminate the cost of paper, ink, storage, and the risk of all of that.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @Dashrender
                                last edited by

                                @dashrender said in Fax: Sangoma FAXstation:

                                @scottalanmiller said in Fax: Sangoma FAXstation:

                                @dashrender said in Fax: Sangoma FAXstation:

                                @fateknollogee said in Fax: Sangoma FAXstation:

                                @dashrender said in Fax: Sangoma FAXstation:

                                @fateknollogee said in Fax: Sangoma FAXstation:

                                @dashrender said in Fax: Sangoma FAXstation:

                                @fateknollogee said in Fax: Sangoma FAXstation:

                                Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
                                How it gets there....as long as it gets there...faxing has never been fast!

                                No one wants to pay the $40+/mo for a POTS line.

                                I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

                                Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

                                How did you come up with $700/mo.?

                                That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

                                I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

                                This service is $24.95 for 3000 pages (+ $190 if you want the gateway)

                                Well you'll need the gateway if you want to send faxes from a traditional fax machine (making Scott's argument that this is simply a SMTP to Fax gateway solution more likely).

                                3000 pages, eh, well that covers me for 4 days, what about the other 18 working days a month? Assuming it was a standard curve for more pages, then my costs would be $132/month.
                                As I mentioned, I have 2 lines, at $35 a month, so I'm paying $70 a month... sure that server I mentioned earlier takes a few more months to pay off.. but I'm still way ahead by the end of the first year.

                                3K is their maximum service listed on their site.

                                Right, there was when I was looking a J shaped curve when you got over 2-3000 pages a month. The prices just spiraled out of control. Thus making maintaining my one POTS lines and storage server (could be cheap NAS) versus using a provider.

                                What are you storing on the NAS?

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @scottalanmiller
                                  last edited by

                                  @scottalanmiller said in Fax: Sangoma FAXstation:

                                  @dashrender said in Fax: Sangoma FAXstation:

                                  @scottalanmiller said in Fax: Sangoma FAXstation:

                                  @dashrender said in Fax: Sangoma FAXstation:

                                  @fateknollogee said in Fax: Sangoma FAXstation:

                                  @dashrender said in Fax: Sangoma FAXstation:

                                  @fateknollogee said in Fax: Sangoma FAXstation:

                                  @dashrender said in Fax: Sangoma FAXstation:

                                  @fateknollogee said in Fax: Sangoma FAXstation:

                                  Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
                                  How it gets there....as long as it gets there...faxing has never been fast!

                                  No one wants to pay the $40+/mo for a POTS line.

                                  I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

                                  Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

                                  How did you come up with $700/mo.?

                                  That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

                                  I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

                                  This service is $24.95 for 3000 pages (+ $190 if you want the gateway)

                                  Well you'll need the gateway if you want to send faxes from a traditional fax machine (making Scott's argument that this is simply a SMTP to Fax gateway solution more likely).

                                  Which you can do for free or really cheaply.

                                  I'm not sure how you do this free? You need a SIP to PSTN gateway, are there free options out there?

                                  Not free on their own. But free for incoming minutes on your existing service, yes. I certainly have customers for whom "unlimited" incoming fax would be free.

                                  who does that? free incoming?

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller
                                    last edited by

                                    I'm not saying that it is a good solution for you, but worth looking into. Someone like voip.ms has a $4.95/mo single DID, dual concurrent, unlimited incoming line option, that should handle 3,000 pages a month without much problem. Same two lines that you have now. Would be cheap to test and see if it worked for you.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @Dashrender
                                      last edited by

                                      @dashrender said in Fax: Sangoma FAXstation:

                                      @scottalanmiller said in Fax: Sangoma FAXstation:

                                      @dashrender said in Fax: Sangoma FAXstation:

                                      @scottalanmiller said in Fax: Sangoma FAXstation:

                                      @dashrender said in Fax: Sangoma FAXstation:

                                      @fateknollogee said in Fax: Sangoma FAXstation:

                                      @dashrender said in Fax: Sangoma FAXstation:

                                      @fateknollogee said in Fax: Sangoma FAXstation:

                                      @dashrender said in Fax: Sangoma FAXstation:

                                      @fateknollogee said in Fax: Sangoma FAXstation:

                                      Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
                                      How it gets there....as long as it gets there...faxing has never been fast!

                                      No one wants to pay the $40+/mo for a POTS line.

                                      I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

                                      Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

                                      How did you come up with $700/mo.?

                                      That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

                                      I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

                                      This service is $24.95 for 3000 pages (+ $190 if you want the gateway)

                                      Well you'll need the gateway if you want to send faxes from a traditional fax machine (making Scott's argument that this is simply a SMTP to Fax gateway solution more likely).

                                      Which you can do for free or really cheaply.

                                      I'm not sure how you do this free? You need a SIP to PSTN gateway, are there free options out there?

                                      Not free on their own. But free for incoming minutes on your existing service, yes. I certainly have customers for whom "unlimited" incoming fax would be free.

                                      who does that? free incoming?

                                      voip.ms, we have it with VoicePulse, it's a common feature. Not universal by any stretch, but a regular feature you often get.

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                                      • DashrenderD
                                        Dashrender @scottalanmiller
                                        last edited by

                                        @scottalanmiller said in Fax: Sangoma FAXstation:

                                        @dashrender said in Fax: Sangoma FAXstation:

                                        @scottalanmiller said in Fax: Sangoma FAXstation:

                                        @dashrender said in Fax: Sangoma FAXstation:

                                        @fateknollogee said in Fax: Sangoma FAXstation:

                                        @dashrender said in Fax: Sangoma FAXstation:

                                        @fateknollogee said in Fax: Sangoma FAXstation:

                                        Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
                                        How it gets there....as long as it gets there...faxing has never been fast!

                                        No one wants to pay the $40+/mo for a POTS line.

                                        I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

                                        Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

                                        How did you come up with $700/mo.?

                                        That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

                                        I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

                                        Have you tried FoIP to see if it is reliable for you? That would be free on many plans.

                                        I'm not sure how this would be free? I'd need a analog to SIP convertor (granted one time fee) that would talk to a T.38 provider.

                                        If you need that to manage old fax machines, yes. But that's cheap and a one time fee.

                                        But you can also move to non-fax equipment and scan directly to FoIP instead of going with actual paper. So, in theory, you could eliminate the cost of paper, ink, storage, and the risk of all of that.

                                        Our out going faxes are typically signed contracts and things like it. Those providing the contracts don't have a digital option for signing, so we are stuck printing them out, signing and faxing back.. so yeah.. kinda stuck there. Of course we could scan them, and fax via an email service, then you need an email gateway that talks SIP to send the outbound faxes - I've never looked into that.

                                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Also quoted on their page: "Whether you’re in medical, real estate, legal, offshore communications or any other industry that depends on reliable fax services and wish to enjoy the benefits of VoIP..."

                                          The benefits of VoIP? But no VoIP is used here, either. What does VoIP have to do with this service? They really just throw out buzz words hoping that people don't question it.

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @scottalanmiller
                                            last edited by

                                            @scottalanmiller said in Fax: Sangoma FAXstation:

                                            @dashrender said in Fax: Sangoma FAXstation:

                                            @scottalanmiller said in Fax: Sangoma FAXstation:

                                            @dashrender said in Fax: Sangoma FAXstation:

                                            @fateknollogee said in Fax: Sangoma FAXstation:

                                            @dashrender said in Fax: Sangoma FAXstation:

                                            @fateknollogee said in Fax: Sangoma FAXstation:

                                            @dashrender said in Fax: Sangoma FAXstation:

                                            @fateknollogee said in Fax: Sangoma FAXstation:

                                            Bottom line, people want to keep & use their "old school" fax machines, be able to walk up to the damn machine & just send a fax.
                                            How it gets there....as long as it gets there...faxing has never been fast!

                                            No one wants to pay the $40+/mo for a POTS line.

                                            I sure in the hell do, when I look at a faxing solution like this that costs me $700+ a month compared to a single or even two lines at $40/m.

                                            Granted, my costs really are more than just $40/line, it's the faxing equipment (but I already have that) and it's a server to store the faxes on. But I can buy that for the savings I have in a single month of paying for a service.

                                            How did you come up with $700/mo.?

                                            That price is from a few different vendors I approached years ago when I was looking into fax replacement solutions.

                                            I receive roughly 700 pages per day, and we send around 100. At that volume, I was quoted $700/month.

                                            This service is $24.95 for 3000 pages (+ $190 if you want the gateway)

                                            Well you'll need the gateway if you want to send faxes from a traditional fax machine (making Scott's argument that this is simply a SMTP to Fax gateway solution more likely).

                                            3000 pages, eh, well that covers me for 4 days, what about the other 18 working days a month? Assuming it was a standard curve for more pages, then my costs would be $132/month.
                                            As I mentioned, I have 2 lines, at $35 a month, so I'm paying $70 a month... sure that server I mentioned earlier takes a few more months to pay off.. but I'm still way ahead by the end of the first year.

                                            3K is their maximum service listed on their site.

                                            Right, there was when I was looking a J shaped curve when you got over 2-3000 pages a month. The prices just spiraled out of control. Thus making maintaining my one POTS lines and storage server (could be cheap NAS) versus using a provider.

                                            What are you storing on the NAS?

                                            The incoming faxes. We don't want them to go to email, we want then centrally available. Sure they could go to a shared mailbox or a shared folders in Exchange, but that would mean downloading them from email to the local machine before uploading them to our EHR ( yep.. all kinds of crazy here).

                                            scottalanmillerS 2 Replies Last reply Reply Quote 0
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