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    Weird Excel Issue when closing saved workbook

    Scheduled Pinned Locked Moved IT Discussion
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    • syko24S
      syko24
      last edited by

      Another thought was if there was a Windows Update that messed something up.

      1 Reply Last reply Reply Quote 0
      • black3dynamiteB
        black3dynamite
        last edited by

        Is this happening on Windows 10 1709?

        syko24S 1 Reply Last reply Reply Quote 0
        • syko24S
          syko24 @black3dynamite
          last edited by

          @black3dynamite said in Weird Excel Issue when closing saved workbook:

          Is this happening on Windows 10 1709?

          No running Windows 10 Pro 1703 (10.0.15063)

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          • syko24S
            syko24
            last edited by

            Running chkdsk /r remotely. Waiting patiently for it to come back up holding breath.

            DashrenderD 1 Reply Last reply Reply Quote 1
            • DashrenderD
              Dashrender @syko24
              last edited by

              @syko24 said in Weird Excel Issue when closing saved workbook:

              Running chkdsk /r remotely. Waiting patiently for it to come back up holding breath.

              did it finish?

              syko24S 1 Reply Last reply Reply Quote 0
              • syko24S
                syko24 @Dashrender
                last edited by

                @dashrender said in Weird Excel Issue when closing saved workbook:

                @syko24 said in Weird Excel Issue when closing saved workbook:

                Running chkdsk /r remotely. Waiting patiently for it to come back up holding breath.

                did it finish?

                Yeah still a no go. It's just weird because if I click the x nothing happens. I just get the circling curser. I can still click File and Close and the document closes fine but I can't exit out of Excel without an end task.

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                • syko24S
                  syko24
                  last edited by

                  Kind of feel like I need to nuke and do a system reinstall. Just don't want to reinstall everything just to be right back where I'm at afterwards.

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                  • black3dynamiteB
                    black3dynamite
                    last edited by

                    Have you already tried booting into safe mode too?

                    syko24S 1 Reply Last reply Reply Quote 0
                    • syko24S
                      syko24 @black3dynamite
                      last edited by

                      @black3dynamite said in Weird Excel Issue when closing saved workbook:

                      Have you already tried booting into safe mode too?

                      Yes, windows safe mode as well as excel safe mode.

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                      • black3dynamiteB
                        black3dynamite
                        last edited by

                        Have you already tried updated the drivers for storage?

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                        • jmooreJ
                          jmoore @syko24
                          last edited by

                          @syko24 said in Weird Excel Issue when closing saved workbook:

                          @jmoore - no definitely have plenty of space on the disk.

                          sorry i wasn't clear. i meant disk reading/writing. if your disk is doing too much too fast then that can cause weird issues

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                          • syko24S
                            syko24
                            last edited by

                            So I believe I was able to resolve the issue. I ended up rolling back my Office updates using the method from https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-clic . I had tried numerous versions but none seemed to work. I ended up trying Build 1707 16.0.8326.2073 and holy crap it worked.

                            Just another observation before I had rolled back is that Excel was using a high amount of CPU (about 45% to 50%). I have seen other people complain about CPU being high in some older versions but it was typically related to the Creators Update and not Office updates.

                            Anyways, thanks for all the suggestions!! I will let you guys know if this one blows up on me too.

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