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    Yealink T4XG phones will not talk to FreePBX 14 over HTTPS

    Scheduled Pinned Locked Moved IT Discussion
    yealinkyealink t46gfreepbx 14
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    • JaredBuschJ
      JaredBusch @Dashrender
      last edited by JaredBusch

      @dashrender said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

      @JaredBusch is your phone on the latest firmware?

      Have tested the G models on various firmware versions, including current.

      1 Reply Last reply Reply Quote 0
      • brianlittlejohnB
        brianlittlejohn @JaredBusch
        last edited by

        @jaredbusch said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

        Right I want some one to provision one of their T4XS phones to my FreePBX 14 instance from a factory default state.

        I'm available to do that.

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          Just tested a T42S with @EddieJennings. It worked perfectly.

          So the issue is 100% the G models and SSL.

          1 Reply Last reply Reply Quote 1
          • JaredBuschJ
            JaredBusch
            last edited by

            looking for the logs, I cannot find anything. when a valid system hits, I can see it in access_log.

            The ssl_error log is empty and has been since 2016.

            The only thing I see in access_log is repeated timeouts when I tell the phone to provision with https

            64.53.188.39 - - [06/Oct/2017:10:29:17 -0500] "-" 408 - "-" "-"
64.53.188.39 - - [06/Oct/2017:10:29:46 -0500] "-" 408 - "-" "-"
64.53.188.39 - - [06/Oct/2017:10:30:16 -0500] "-" 408 - "-" "-"
64.53.188.39 - - [06/Oct/2017:10:30:45 -0500] "-" 408 - "-" "-"
            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by 

              [root@pbx ~]# ls -l /var/log/httpd
total 46104
-rw-r--r--  1 root root  6784013 Oct  6 10:31 access_log
-rw-r--r--  1 root root   101243 Sep 11 03:24 access_log-20170911
-rw-r--r--  1 root root   908614 Sep 17 03:23 access_log-20170917
-rw-r--r--  1 root root  1014085 Sep 25 09:25 access_log-20170925
-rw-r--r--  1 root root 38078761 Oct  1 03:37 access_log-20171001
-rw-r--r--  1 root root     2742 Oct  5 10:05 error_log
-rw-r--r--  1 root root    12883 Sep 11 03:47 error_log-20170911
-rw-r--r--  1 root root     8360 Sep 17 06:59 error_log-20170917
-rw-r--r--  1 root root     3305 Sep 25 09:29 error_log-20170925
-rw-r--r--  1 root root     1587 Oct  1 03:37 error_log-20171001
-rw-r--r--  1 root root        0 Oct 16  2016 ssl_access_log
-rw-r--r--. 1 root root    21393 Oct  2  2016 ssl_access_log-20161002
-rw-r--r--  1 root root    59064 Oct  9  2016 ssl_access_log-20161009
-rw-r--r--  1 root root     8669 Oct 10  2016 ssl_access_log-20161016
-rw-r--r--  1 root root        0 Oct 16  2016 ssl_error_log
-rw-r--r--. 1 root root    10997 Oct  2  2016 ssl_error_log-20161002
-rw-r--r--  1 root root    14011 Oct  9  2016 ssl_error_log-20161009
-rw-r--r--  1 root root     1947 Oct 10  2016 ssl_error_log-20161016
-rw-r--r--  1 root root        0 Oct 16  2016 ssl_request_log
-rw-r--r--. 1 root root    23391 Oct  2  2016 ssl_request_log-20161002
-rw-r--r--  1 root root    69536 Oct  9  2016 ssl_request_log-20161009
-rw-r--r--  1 root root     9621 Oct 10  2016 ssl_request_log-20161016
              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch
                last edited by

                I change the autoprovision to http://pbx.domain.com:84

                and boom.

                64.53.188.39 - - [06/Oct/2017:10:40:56 -0500] "GET /001565649346.boot HTTP/1.1" 404 215 "-" "Yealink SIP-T46G 28.82.0.20 00:15:65:64:93:46"
64.53.188.39 - - [06/Oct/2017:10:40:56 -0500] "GET /y000000000000.boot HTTP/1.1" 404 216 "-" "Yealink SIP-T46G 28.82.0.20 00:15:65:64:93:46"
64.53.188.39 - - [06/Oct/2017:10:40:56 -0500] "GET /y000000000028.cfg HTTP/1.1" 200 10433 "-" "Yealink SIP-T46G 28.82.0.20 00:15:65:64:93:46"
64.53.188.39 - - [06/Oct/2017:10:40:58 -0500] "GET /T46-28.82.0.20.rom HTTP/1.1" 200 23234624 "-" "Yealink SIP-T46G 28.82.0.20 00:15:65:64:93:46"
64.53.188.39 - - [06/Oct/2017:10:41:02 -0500] "GET /001565649346.cfg HTTP/1.1" 200 4421 "-" "Yealink SIP-T46G 28.82.0.20 00:15:65:64:93:46"
                syko24S 1 Reply Last reply Reply Quote 0
                • syko24S
                  syko24 @JaredBusch
                  last edited by

                  @jaredbusch - Not sure if this is related but something I found interesting with my T46S phones are that when I autoprovision them using https they revert back to http. I am using option 66 and point to https://pbx.domain.com:1443. The phones provision fine but when I log into the phone the address under autoprovision is http://pbx.domain.com:83. I am using the endpoint manager module for configuration.

                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @syko24
                    last edited by

                    @syko24 said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                    @jaredbusch - Not sure if this is related but something I found interesting with my T46S phones are that when I autoprovision them using https they revert back to http. I am using option 66 and point to https://pbx.domain.com:1443. The phones provision fine but when I log into the phone the address under autoprovision is http://pbx.domain.com:83. I am using the endpoint manager module for configuration.

                    You get that because that is what Enpoint Manager puts in the config file.

                    You have to force it to not do that.

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                    • JaredBuschJ
                      JaredBusch
                      last edited by JaredBusch

                      @syko24
                      The Endpoint Manager puts this in the basefile for Yealink phones.
                      0_1507308604327_bea90b16-0c8e-4952-80a4-4d8bca56c173-image.png

                      So you need to manually override that, or find where that variable gets set to make it use https instead.

                      syko24S 1 Reply Last reply Reply Quote 0
                      • syko24S
                        syko24 @JaredBusch
                        last edited by

                        @jaredbusch said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                        @syko24
                        The Endpoint Manager puts this in the basefile for Yealink phones.
                        0_1507308604327_bea90b16-0c8e-4952-80a4-4d8bca56c173-image.png

                        So you need to manually override that, or find where that variable gets set to make it use https instead.

                        So I would need to select custom under Provision Server Address and enter https://pbx.domain.com:1443 ?

                        0_1507318682880_image13.png

                        JaredBuschJ 1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch @syko24
                          last edited by JaredBusch

                          @syko24 said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                          @jaredbusch said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                          @syko24
                          The Endpoint Manager puts this in the basefile for Yealink phones.
                          0_1507308604327_bea90b16-0c8e-4952-80a4-4d8bca56c173-image.png

                          So you need to manually override that, or find where that variable gets set to make it use https instead.

                          So I would need to select custom under Provision Server Address and enter https://pbx.domain.com:1443 ?

                          0_1507318682880_image13.png

                          Well you could probably do HTTP and disable http in SysAdmin -> port management.

                          Then see what it puts in the file.

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                          • JaredBuschJ
                            JaredBusch
                            last edited by

                            @syko24 ah, here it is.. Assuming you have SysAdmin pro

                            0_1507321373826_f8ebe664-a17a-4444-8dd2-ffaa477449cd-image.png

                            1 Reply Last reply Reply Quote 0
                            • JaredBuschJ
                              JaredBusch
                              last edited by

                              No good answer from the FreePBX community.

                              The COO tried to help, but another community member was less than helpful.

                              I also posted on the Yealink community, but have no answer yet.
                              http://forum.yealink.com/forum/showthread.php?tid=41194

                              1 Reply Last reply Reply Quote 1
                              • JaredBuschJ
                                JaredBusch
                                last edited by

                                Neither thread has a response worth anything.

                                This is getting annoying as fuck.

                                I suspect that a W52/W56 will also not work. I do not have one to test, but I was helping someone setup a W52 a month ago and it would not autoprovision. I was in a hurry and moved on doing that phone manually. I bet this was the problem.

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                                • brianlittlejohnB
                                  brianlittlejohn
                                  last edited by

                                  So, my T46G at my house will provision over https to FreePBX 14.

                                  JaredBuschJ 1 Reply Last reply Reply Quote 0
                                  • JaredBuschJ
                                    JaredBusch @brianlittlejohn
                                    last edited by

                                    @brianlittlejohn said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                                    So, my T46G at my house will provision over https to FreePBX 14.

                                    I need a whole lot more information on this as I have tested wit multiple systems.

                                    1 Reply Last reply Reply Quote 0
                                    • JaredBuschJ
                                      JaredBusch
                                      last edited by

                                      Update: FreePBX devs have been trying to help a little, but this is not a priority to them.

                                      I am at a loss for where to troubleshoot next. I modified the ssl.conf to write to a dedicated log file and all was good, but still no new info. All it ever does is show HTTP error 408 in the ssl_access log. The ssl_error log never has anything.

                                      Getting the log from a Yealink T42G phone I see this.

                                      Phone talking to FreePBX 13:

                                      <134>Oct  8 03:48:37 ATP [1022]: ATP <6+info  > Upgrade from com.cfg
<134>Oct  8 03:48:37 LIBD[1022]: DCMN<6+info  > Connecting pbx.domain.com:1443
<134>Oct  8 03:48:37 LIBD[1022]: DCMN<6+info  > Connecting IP = 45.XXX.XXX.XXX, Port = 1443
<134>Oct  8 03:48:37 LIBD[1022]: DCMN<6+info  > ssl cipher num is 18
<134>Oct  8 03:48:37 LIBD[1022]: DCMN<6+info  > SSL_connect (read done)
<134>Oct  8 03:48:38 LIBD[1022]: DCMN<6+info  > SSL_connect (read done)
<134>Oct  8 03:48:38 LIBD[1022]: HTTP<6+info  > Request Line: GET /y000000000029.cfg HTTP/1.1
<134>Oct  8 03:48:38 LIBD[1022]: HTTP<6+info  > Host: pbx.domain.com:1443
<134>Oct  8 03:48:38 LIBD[1022]: HTTP<6+info  > User-Agent: Yealink SIP-T42G 29.82.0.20 00:15:65:65:xx:xx
<134>Oct  8 03:48:38 LIBD[1022]: HTTP<6+info  > process response
<133>Oct  8 03:48:38 LIBD[1022]: HTTP<5+notice> response code: 200
<134>Oct  8 03:48:38 LIBD[1022]: HTTP<6+info  > Content-Length: 12129
<134>Oct  8 03:48:38 LIBD[1022]: HTTP<6+info  > connection: close
<133>Oct  8 03:48:38 LIBD[1022]: HTTP<5+notice> response process finish!
<133>Oct  8 03:48:38 LIBD[1022]: HTTP<5+notice> recv : 12129 bytes
<134>Oct  8 03:48:38 ATP [1022]: ATP <6+info  > need_cmp_md5=1
<134>Oct  8 03:48:38 ATP [1022]: ATP <6+info  > cfg md5 same!
<132>Oct  8 03:48:38 ATP [1022]: ATP <4+warnin> error: phone_setting.inactive_backlight_level
<134>Oct  8 03:48:38 ATP [1022]: ATP <6+info  > skip item<phone_setting.inactive_backlight_level>
<134>Oct  8 03:48:38 ATP [1022]: ATP <6+info  > parse item finish

                                      Phone Talking to FreePBX 14:

                                      <134>Oct  8 03:33:08 ATP [780]: ATP <6+info  > Upgrade from mac.boot
<134>Oct  8 03:33:08 LIBD[780]: DCMN<6+info  > Connecting pbx.domain.com:1443
<134>Oct  8 03:33:08 LIBD[780]: DCMN<6+info  > Connecting IP = 107.XXX.XXX.XXX, Port = 1443
<134>Oct  8 03:33:08 LIBD[780]: DCMN<6+info  > SSL_connect (read done)
<134>Oct  8 03:33:08 Log [900]: WEB <6+info  > URI: /servlet?p=settings-autop&q=result&Rajax=0.09716529952707398
<134>Oct  8 03:33:08 Log [900]: ETLL<6+info  > mkit_call failed! src[0x000c72a8] name[__h900] tar[0xc4098f94] name[autoServer] msg[0x00030206] ret[-1] size[0]
<134>Oct  8 03:33:08 Log [900]: WEB <6+info  > Partition free(byte): /tmp/ [104325120], /config/ [90112], /data/ [90112]
<134>Oct  8 03:33:13 Log [900]: ETLL<6+info  > mkit_call failed! src[0x000c72a8] name[__h900] tar[0xc4098f94] name[autoServer] msg[0x00030206] ret[-1] size[0]
<134>Oct  8 03:33:13 Log [900]: WEB <6+info  > URI: /servlet?p=settings-autop&q=result&Rajax=0.8728236330210573
<134>Oct  8 03:33:13 Log [900]: WEB <6+info  > Partition free(byte): /tmp/ [104321024], /config/ [90112], /data/ [90112]
<134>Oct  8 03:33:18 Log [900]: WEB <6+info  > URI: /servlet?p=settings-autop&q=result&Rajax=0.649367081619797
<134>Oct  8 03:33:18 Log [900]: WEB <6+info  > Partition free(byte): /tmp/ [104316928], /config/ [90112], /data/ [90112]
<134>Oct  8 03:33:18 Log [900]: ETLL<6+info  > mkit_call failed! src[0x000c72a8] name[__h900] tar[0xc4098f94] name[autoServer] msg[0x00030206] ret[-1] size[0]
<134>Oct  8 03:33:23 Log [900]: WEB <6+info  > URI: /servlet?p=settings-autop&q=result&Rajax=0.6691534391904461
<134>Oct  8 03:33:23 Log [900]: ETLL<6+info  > mkit_call failed! src[0x000c72a8] name[__h900] tar[0xc4098f94] name[autoServer] msg[0x00030206] ret[-1] size[0]
<134>Oct  8 03:33:23 Log [900]: WEB <6+info  > Partition free(byte): /tmp/ [104316928], /config/ [90112], /data/ [90112]
<134>Oct  8 03:33:28 Log [900]: WEB <6+info  > URI: /servlet?p=settings-autop&q=result&Rajax=0.14837767361288257
<134>Oct  8 03:33:28 Log [900]: ETLL<6+info  > mkit_call failed! src[0x000c72a8] name[__h900] tar[0xc4098f94] name[autoServer] msg[0x00030206] ret[-1] size[0]
<134>Oct  8 03:33:28 Log [900]: WEB <6+info  > Partition free(byte): /tmp/ [104312832], /config/ [90112], /data/ [90112]
<134>Oct  8 03:33:33 Log [900]: WEB <6+info  > URI: /servlet?p=settings-autop&q=result&Rajax=0.9179317121887864
<134>Oct  8 03:33:33 Log [900]: WEB <6+info  > Partition free(byte): /tmp/ [104288256], /config/ [90112], /data/ [90112]
<134>Oct  8 03:33:33 Log [900]: ETLL<6+info  > mkit_call failed! src[0x000c72a8] name[__h900] tar[0xc4098f94] name[autoServer] msg[0x00030206] ret[-1] size[0]
<134>Oct  8 03:33:37 LIBD[780]: DCMN<6+info  > SSL_connect write/read error
<131>Oct  8 03:33:37 LIBD[780]: HTTP<3+error > Connect Error
<131>Oct  8 03:33:37 ATP [780]: ATP <3+error > https to file failed, code = -3, msg = Connect Failed, retry = 1
<134>Oct  8 03:33:37 ATP [780]: ATP <6+info  > Wait 0 second to next file transfer!

                                      Notice that the initial connection never completes when talking to FreePBX 14. The phone never gets a cipher like it did with FreePBX 13. This line: <134>Oct 8 03:48:37 LIBD[1022]: DCMN<6+info > ssl cipher num is 18

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                                      • JaredBuschJ
                                        JaredBusch
                                        last edited by

                                        ssl.conf is identical between 13 and 14.

                                        Obviously openssl is not because one is CentOS 6 based and the other is CentOS 7 based.

                                        But I have no idea how to move forward.

                                        bigbearB 1 Reply Last reply Reply Quote 0
                                        • bigbearB
                                          bigbear @JaredBusch
                                          last edited by

                                          @jaredbusch said in Yealink T4XG phones will not talk to FreePBX 14 over HTTPS:

                                          ssl.conf is identical between 13 and 14.

                                          Obviously openssl is not because one is CentOS 6 based and the other is CentOS 7 based.

                                          But I have no idea how to move forward.

                                          Was about to volunteer to test with a couple T46 units I have but it appears you are well beyond that now.

                                          1 Reply Last reply Reply Quote 0
                                          • brianlittlejohnB
                                            brianlittlejohn
                                            last edited by

                                            What information do you need?

                                            JaredBuschJ 1 Reply Last reply Reply Quote 0
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