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    new laptop keeps bringing down our network

    Scheduled Pinned Locked Moved IT Discussion
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    • DominicaD
      Dominica @JaredBusch
      last edited by

      @JaredBusch Good ideas. The testing is going to have to wait until Scott is home, because I don't have an ethernet cable to use on the main floor, and I don't like being down in the basement at night when he's not home, cause the dark is creepy. I've never tried plugging this laptop in so I should probably start being scientific and techie about this whole troubleshooting thing.

      1 Reply Last reply Reply Quote 1
      • DashrenderD
        Dashrender
        last edited by

        Does the new laptop even have an ethernet port?

        DominicaD 1 Reply Last reply Reply Quote 0
        • DominicaD
          Dominica @Dashrender
          last edited by

          @Dashrender Yes.

          1 Reply Last reply Reply Quote 0
          • Bill KindleB
            Bill Kindle
            last edited by

            If I were troubleshooting this I would go to another computer on the same network, fire up a WireShark session and sniff the traffic.
            http://wiki.wireshark.org/CaptureSetup/Ethernet#Switched_Ethernet

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            • scottalanmillerS
              scottalanmiller
              last edited by

              Yes it is DHCP for everything on the wireless.

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              • scottalanmillerS
                scottalanmiller
                last edited by

                It typically loses connection for 10-50 seconds. Then it just comes back. If I run a continuous ping on another host I can see the AP become inaccessible for a block of time then come back. It's rather consistent in behaviour.

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                • nadnerBN
                  nadnerB
                  last edited by

                  Tried a different browser?

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller
                    last edited by

                    What browser are you using?

                    Can't believe that it could be application based, it has to be either the wireless NIC or the AP, it seems. Something physically causing network issues.

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                    • nadnerBN
                      nadnerB
                      last edited by

                      Sooooo, did you get it resolved?

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                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        No she's been using a backup laptop as we've not had time to investigate.

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                        • thanksajdotcomT
                          thanksajdotcom
                          last edited by

                          Her laptop and @JaredBusch 's printer issue. We're just full of unresolved, wonky issues.

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                          • scottalanmillerS
                            scottalanmiller
                            last edited by

                            We got a Nexus set up to use to monitor the wireless during times of issues, but have not had a chance to check it yet.

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