FreePBX 13 Update Issue - XMPP Error
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Hi,
I'm trying to update the xmpp module but I keep getting this failure message...
"Unable to remove Prosody, it is no longer used and conflicts with this package. Please remove it before continuing"
Can't seem to find a solution. Any suggestions on where to look?
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Have you updated all pieces of your FreePBX install?
Updating and Upgrading your FreePBX 13 System
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@JaredBusch Sure did. Currently running 10.13.66-20, updated CentOS and have updated all other modules as well. Except when the xmpp update tried to run, it fails with that error message.
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I should mention this is a fresh install (2hrs ago) on Vultr and I used your guide to get it all setup. Very useful, thanks!
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@NashBrydges said in FreePBX 13 Update Issue - XMPP Error:
I should mention this is a fresh install (2hrs ago) on Vultr and I used your guide to get it all setup. Very useful, thanks!
My systems are all on 10.13.66-19. I just updated late last week. So 20 must be newly released.
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@NashBrydges said in FreePBX 13 Update Issue - XMPP Error:
@JaredBusch Sure did. Currently running 10.13.66-20, updated CentOS and have updated all other modules as well. Except when the xmpp update tried to run, it fails with that error message.
Did you perform the updates to 20 in order? What update level was it on after install? My last new install on May first left the install on 17 and I had to install 18 and 19.
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@JaredBusch Yes, I followed your instructions to the letter. The initial install was on 18 so I downloaded the update scripts for 19 and 20 and installed 19, let it do its thing, then rebooted, and only then did I run the update script to 20 and rebooted afterwards.
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For immediate resolution to clear errors and use the pBX, I would disable the XMPP module.
I will upgrade a system this evening too see what happens to a production setup opposed to a new install.
I have no system where they are making use of it.
If that does not work uninstall it.
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I figured out where I went wrong.
While I followed the instructions, I should have paid closer attention to the order. The first time, I simply did both updates from .18 to .19...reboot and then immediately to .20. I blew away the FreePBX install and started over and instead did the .18 -> .19 update, rebooted, checked for module updates and installed, rebooted again...and then I went to the .19 update.
Must have been something that got fubar when I did subsequent updates but now it's all good.
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@NashBrydges said in FreePBX 13 Update Issue - XMPP Error:
I figured out where I went wrong.
While I followed the instructions, I should have paid closer attention to the order. The first time, I simply did both updates from .18 to .19...reboot and then immediately to .20. I blew away the FreePBX install and started over and instead did the .18 -> .19 update, rebooted, checked for module updates and installed, rebooted again...and then I went to the .19 update.
Must have been something that got fubar when I did subsequent updates but now it's all good.
The firmware update process is supposed to do that also.
Entirely possible there was an error logged
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@JaredBusch Could be. All I know is it's working now.
Great guide! Super helpful.
