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    Non-profit infrastructure upgrades

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    msp non-profit var reseller it business itsp service provider
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    • DustinB3403D
      DustinB3403 @Danp
      last edited by DustinB3403

      @Danp said in Non-profit infrastructure upgrades:

      @scottalanmiller said in Non-profit infrastructure upgrades:

      Core packs for Standard or Datacenter?

      2016 Standard

      For 2016 Standard in order to be able to move the VM's between the hosts (at will), both host have to be equally licensed. So if you only need 16 licenses for a single server, you have to double it for a 2 server setup.

      Each license pack is dedicated to the hardware, to operate the VM's on that rack or tower.

      1 Reply Last reply Reply Quote 3
      • coliverC
        coliver
        last edited by

        Everyone has pretty much summed it up nicely. Lots of bad decisions that will cost more then it should. I will echo one of the other posters. What is the load that you currently have?

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          @Danp

          Something else to ask them, how much does downtime cost them? Do they really need failover at this level?

          If they don't need that amount of uptime, then use the second server as a DR only platform. Then you don't have to license it at all. You replicate to it, but all VMs only run on one hosts and only in the case of a disaster do you spin them up on the other one. Then you wait 90 days before moving them back to the original host.

          JaredBuschJ 1 Reply Last reply Reply Quote 2
          • JaredBuschJ
            JaredBusch @Dashrender
            last edited by

            @Dashrender said in Non-profit infrastructure upgrades:

            Then you wait 90 days before moving them back to the original host.

            No, you can move them back under DR. We just had this discussion with link to the MS document.

            DashrenderD 1 Reply Last reply Reply Quote 1
            • DashrenderD
              Dashrender @JaredBusch
              last edited by

              @JaredBusch said in Non-profit infrastructure upgrades:

              @Dashrender said in Non-profit infrastructure upgrades:

              Then you wait 90 days before moving them back to the original host.

              No, you can move them back under DR. We just had this discussion with link to the MS document.

              Oh, that's right, DR is a special case.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Deleted74295
                last edited by

                @Breffni-Potter said in Non-profit infrastructure upgrades:

                A sign of things to come from the relationship.

                I would look into getting a new MSP.

                Or getting an MSP at all. Leave the VARs behind. You didn't get IT there, you got sales.

                DashrenderD 1 Reply Last reply Reply Quote 2
                • DashrenderD
                  Dashrender @scottalanmiller
                  last edited by Dashrender

                  @scottalanmiller said in Non-profit infrastructure upgrades:

                  @Breffni-Potter said in Non-profit infrastructure upgrades:

                  A sign of things to come from the relationship.

                  I would look into getting a new MSP.

                  Or getting an MSP at all. Leave the VARs behind. You didn't get IT there, you got sales.

                  Exactly - What they need to look for is someone who will make recommendations but not sell them those recommendations.

                  Oh, and they can't recommend who to purchase from either, unless it's someone like Amazon or Dell/HPE direct. If they are pushing you toward a specific reseller, chances are there is back end money there.

                  scottalanmillerS 1 Reply Last reply Reply Quote 2
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said in Non-profit infrastructure upgrades:

                    @scottalanmiller said in Non-profit infrastructure upgrades:

                    @Breffni-Potter said in Non-profit infrastructure upgrades:

                    A sign of things to come from the relationship.

                    I would look into getting a new MSP.

                    Or getting an MSP at all. Leave the VARs behind. You didn't get IT there, you got sales.

                    Exactly - What they need to look for is someone who will make recommendations but not sell them those recommendations.

                    And this brings up a question of management - what manager allowed the bad IT to happen in the past then jumped right back to what we assume are the same mistakes without learning from his past mistakes? This sounds like a core management, rather than an IT, problem. Basic misunderstanding of how to acquire recommendations.

                    DashrenderD 1 Reply Last reply Reply Quote 1
                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by

                      @scottalanmiller said in Non-profit infrastructure upgrades:

                      @Dashrender said in Non-profit infrastructure upgrades:

                      @scottalanmiller said in Non-profit infrastructure upgrades:

                      @Breffni-Potter said in Non-profit infrastructure upgrades:

                      A sign of things to come from the relationship.

                      I would look into getting a new MSP.

                      Or getting an MSP at all. Leave the VARs behind. You didn't get IT there, you got sales.

                      Exactly - What they need to look for is someone who will make recommendations but not sell them those recommendations.

                      And this brings up a question of management - what manager allowed the bad IT to happen in the past then jumped right back to what we assume are the same mistakes without learning from his past mistakes? This sounds like a core management, rather than an IT, problem. Basic misunderstanding of how to acquire recommendations.

                      Well to me this brings up - how is management suppose to know a good from a bad MSP/ITSP, etc.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @Dashrender said in Non-profit infrastructure upgrades:

                        @scottalanmiller said in Non-profit infrastructure upgrades:

                        @Dashrender said in Non-profit infrastructure upgrades:

                        @scottalanmiller said in Non-profit infrastructure upgrades:

                        @Breffni-Potter said in Non-profit infrastructure upgrades:

                        A sign of things to come from the relationship.

                        I would look into getting a new MSP.

                        Or getting an MSP at all. Leave the VARs behind. You didn't get IT there, you got sales.

                        Exactly - What they need to look for is someone who will make recommendations but not sell them those recommendations.

                        And this brings up a question of management - what manager allowed the bad IT to happen in the past then jumped right back to what we assume are the same mistakes without learning from his past mistakes? This sounds like a core management, rather than an IT, problem. Basic misunderstanding of how to acquire recommendations.

                        Well to me this brings up - how is management suppose to know a good from a bad MSP/ITSP, etc.

                        Good or bad is hard. VAR vs consultant is easy. This isn't about being bad at finding someone. This is about not knowing business basics or common sense. Totally different. Get past the black and white stuff, then we can tackle the Grey stuff.

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said in Non-profit infrastructure upgrades:

                          @Dashrender said in Non-profit infrastructure upgrades:

                          @scottalanmiller said in Non-profit infrastructure upgrades:

                          @Dashrender said in Non-profit infrastructure upgrades:

                          @scottalanmiller said in Non-profit infrastructure upgrades:

                          @Breffni-Potter said in Non-profit infrastructure upgrades:

                          A sign of things to come from the relationship.

                          I would look into getting a new MSP.

                          Or getting an MSP at all. Leave the VARs behind. You didn't get IT there, you got sales.

                          Exactly - What they need to look for is someone who will make recommendations but not sell them those recommendations.

                          And this brings up a question of management - what manager allowed the bad IT to happen in the past then jumped right back to what we assume are the same mistakes without learning from his past mistakes? This sounds like a core management, rather than an IT, problem. Basic misunderstanding of how to acquire recommendations.

                          Well to me this brings up - how is management suppose to know a good from a bad MSP/ITSP, etc.

                          Good or bad is hard. VAR vs consultant is easy. This isn't about being bad at finding someone. This is about not knowing business basics or common sense. Totally different. Get past the black and white stuff, then we can tackle the Grey stuff.

                          I feel that this just isn't something known as business basics or common sense or street smarts - whatever you want to call it, I think this is something that needs to be learned, and it's not even being taught in most cases. Is it there to learn, sure, but frankly I think it's more the luck of the draw that you learn it than it's the standard that everyone learns. Critical thinking isn't something taught in primary school.

                          scottalanmillerS 2 Replies Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @Dashrender said in Non-profit infrastructure upgrades:

                            @scottalanmiller said in Non-profit infrastructure upgrades:

                            @Dashrender said in Non-profit infrastructure upgrades:

                            @scottalanmiller said in Non-profit infrastructure upgrades:

                            @Dashrender said in Non-profit infrastructure upgrades:

                            @scottalanmiller said in Non-profit infrastructure upgrades:

                            @Breffni-Potter said in Non-profit infrastructure upgrades:

                            A sign of things to come from the relationship.

                            I would look into getting a new MSP.

                            Or getting an MSP at all. Leave the VARs behind. You didn't get IT there, you got sales.

                            Exactly - What they need to look for is someone who will make recommendations but not sell them those recommendations.

                            And this brings up a question of management - what manager allowed the bad IT to happen in the past then jumped right back to what we assume are the same mistakes without learning from his past mistakes? This sounds like a core management, rather than an IT, problem. Basic misunderstanding of how to acquire recommendations.

                            Well to me this brings up - how is management suppose to know a good from a bad MSP/ITSP, etc.

                            Good or bad is hard. VAR vs consultant is easy. This isn't about being bad at finding someone. This is about not knowing business basics or common sense. Totally different. Get past the black and white stuff, then we can tackle the Grey stuff.

                            I feel that this just isn't something known as business basics or common sense or street smarts - whatever you want to call it, I think this is something that needs to be learned, and it's not even being taught in most cases. Is it there to learn, sure, but frankly I think it's more the luck of the draw that you learn it than it's the standard that everyone learns. Critical thinking isn't something taught in primary school.

                            Well it is. Knowing who is selling something and who you paid for advice is a basic adult skill. Really basic.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @Dashrender
                              last edited by

                              @Dashrender said in Non-profit infrastructure upgrades:

                              @scottalanmiller said in Non-profit infrastructure upgrades:

                              @Dashrender said in Non-profit infrastructure upgrades:

                              @scottalanmiller said in Non-profit infrastructure upgrades:

                              @Dashrender said in Non-profit infrastructure upgrades:

                              @scottalanmiller said in Non-profit infrastructure upgrades:

                              @Breffni-Potter said in Non-profit infrastructure upgrades:

                              A sign of things to come from the relationship.

                              I would look into getting a new MSP.

                              Or getting an MSP at all. Leave the VARs behind. You didn't get IT there, you got sales.

                              Exactly - What they need to look for is someone who will make recommendations but not sell them those recommendations.

                              And this brings up a question of management - what manager allowed the bad IT to happen in the past then jumped right back to what we assume are the same mistakes without learning from his past mistakes? This sounds like a core management, rather than an IT, problem. Basic misunderstanding of how to acquire recommendations.

                              Well to me this brings up - how is management suppose to know a good from a bad MSP/ITSP, etc.

                              Good or bad is hard. VAR vs consultant is easy. This isn't about being bad at finding someone. This is about not knowing business basics or common sense. Totally different. Get past the black and white stuff, then we can tackle the Grey stuff.

                              I feel that this just isn't something known as business basics or common sense or street smarts - whatever you want to call it, I think this is something that needs to be learned, and it's not even being taught in most cases. Is it there to learn, sure, but frankly I think it's more the luck of the draw that you learn it than it's the standard that everyone learns. Critical thinking isn't something taught in primary school.

                              No need to teach it. This is WAY more fundamental than that. This is ridiculously basic. Saying someone needs to be taught that is inappropriately insulting and condescending. You are saying that they literally can't identify "buying something".

                              1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender
                                last edited by

                                It boils down to critical thinking.

                                Sure, you know when you are paying someone for advice vs just buying something - but the countless times any of us are wandering through an electronics store and hear some person ask the sales person for advice tells me that buyer is clearly not critically thinking about who they are asking this question to, and therefore are ending up in the situation they are in.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @Dashrender
                                  last edited by

                                  @Dashrender said in Non-profit infrastructure upgrades:

                                  It boils down to critical thinking.

                                  Sure. Extremely basic critical thinking. And critical thinking is the sole thing you pay for in a manager.

                                  JaredBuschJ 1 Reply Last reply Reply Quote 1
                                  • JaredBuschJ
                                    JaredBusch @scottalanmiller
                                    last edited by

                                    @scottalanmiller said in Non-profit infrastructure upgrades:

                                    @Dashrender said in Non-profit infrastructure upgrades:

                                    It boils down to critical thinking.

                                    Sure. Extremely basic critical thinking. And critical thinking is the sole thing you pay for in a manager.

                                    Reality says otherwise. You're correct, but that's not what goes on in the real world unfortunately.

                                    scottalanmillerS 1 Reply Last reply Reply Quote 2
                                    • scottalanmillerS
                                      scottalanmiller @JaredBusch
                                      last edited by

                                      @JaredBusch said in Non-profit infrastructure upgrades:

                                      @scottalanmiller said in Non-profit infrastructure upgrades:

                                      @Dashrender said in Non-profit infrastructure upgrades:

                                      It boils down to critical thinking.

                                      Sure. Extremely basic critical thinking. And critical thinking is the sole thing you pay for in a manager.

                                      Reality says otherwise. You're correct, but that's not what goes on in the real world unfortunately.

                                      Right. But it should. Every CEO can be held accountable immediately and hold their team accountable. There are critical thinkers available for those jobs. The owners or boards or investors just have to decide to actually care.

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • IRJI
                                        IRJ
                                        last edited by

                                        Alienvault makes really nice SMB security appliances. They literally do all security functions on one device for the cost of a single purpose appliance. The only downfall with Alienvault, it does have a bit of a learning curve but once you learn it you are good to go.

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @scottalanmiller
                                          last edited by

                                          @scottalanmiller said in Non-profit infrastructure upgrades:

                                          @JaredBusch said in Non-profit infrastructure upgrades:

                                          @scottalanmiller said in Non-profit infrastructure upgrades:

                                          @Dashrender said in Non-profit infrastructure upgrades:

                                          It boils down to critical thinking.

                                          Sure. Extremely basic critical thinking. And critical thinking is the sole thing you pay for in a manager.

                                          Reality says otherwise. You're correct, but that's not what goes on in the real world unfortunately.

                                          Right. But it should. Every CEO can be held accountable immediately and hold their team accountable. There are critical thinkers available for those jobs. The owners or boards or investors just have to decide to actually care.

                                          Scott - that's just it - we don't live in should - we live in what is happening around us. Toning your conversations to provide the understanding that you know and understand this will go a HUGE way toward getting an easier conversation with people.

                                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                                          • scottalanmillerS
                                            scottalanmiller @Dashrender
                                            last edited by

                                            @Dashrender said in Non-profit infrastructure upgrades:

                                            @scottalanmiller said in Non-profit infrastructure upgrades:

                                            @JaredBusch said in Non-profit infrastructure upgrades:

                                            @scottalanmiller said in Non-profit infrastructure upgrades:

                                            @Dashrender said in Non-profit infrastructure upgrades:

                                            It boils down to critical thinking.

                                            Sure. Extremely basic critical thinking. And critical thinking is the sole thing you pay for in a manager.

                                            Reality says otherwise. You're correct, but that's not what goes on in the real world unfortunately.

                                            Right. But it should. Every CEO can be held accountable immediately and hold their team accountable. There are critical thinkers available for those jobs. The owners or boards or investors just have to decide to actually care.

                                            Scott - that's just it - we don't live in should - we live in what is happening around us. Toning your conversations to provide the understanding that you know and understand this will go a HUGE way toward getting an easier conversation with people.

                                            But WE live in the should. OUR job is to understand what should be and work towards it within our scope. That's our job as IT pros, and our job as peers in the community.

                                            Understanding when you are in a store or paying for advice is basic adulting, it just is. Do many SMBs have managers that literally fall below the "what you should know at 18 years old as a competent adult" line? Of course, but they shouldn't and we need to understand this as IT pros, and we need to understand it as employees and we need to understand how it impacts our careers and how we work with companies.

                                            For example, as the board member here, the OP has a responsibility to find out WHY this happened, not just gloss over it. We are literally talking to the person who is responsible for the "does" in this company. So talking about what "should" happen is literally the only thing we should be discussing. You would never, ever tell an "owner" to do something reckless just because lots of other companies do, right? Well the OP is as close to owner as a non-profit has.

                                            So if you recommend anything here that isn't what "should" be, you are introducing bad advice, which we should never give.

                                            Now if we were talking to an IT guy in the middle of the command chain, we should still make it clear what "should" be, but also consider how to deal with the real world situation that he is in. But that is not the case here. We are literally talking to the person that needs to understand the "shoulds" and needs to make sure that they happen.

                                            So this is absolutely real world and applicable in every way. This is the very situation where every question about "how did the CEO get into this situation" is 100% applicable without just the need for understanding what good looks like, but with the entire scope of available action.

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