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    WSO2EMM Failed to install

    Scheduled Pinned Locked Moved IT Discussion
    wso2emm
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    • DustinB3403D
      DustinB3403
      last edited by

      It appears that you have 32-bit java installed on a 64-bit operating system.

      The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

      DashrenderD S 2 Replies Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        or at least install the 64 bit version, then setup your command use the 64 version.

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @DustinB3403
          last edited by

          @DustinB3403 said in WSO2EMM Failed to install:

          It appears that you have 32-bit java installed on a 64-bit operating system.

          The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

          just curious, how did you determine it was 32 Bit?

          DustinB3403D 1 Reply Last reply Reply Quote 0
          • DustinB3403D
            DustinB3403 @Dashrender
            last edited by

            @Dashrender said in WSO2EMM Failed to install:

            @DustinB3403 said in WSO2EMM Failed to install:

            It appears that you have 32-bit java installed on a 64-bit operating system.

            The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

            just curious, how did you determine it was 32 Bit?

            Because I've seen this same issue time and again. (Minecraft servers for example) Moos Viewer etc.

            1 Reply Last reply Reply Quote 0
            • S
              shybrsky @DustinB3403
              last edited by

              @DustinB3403 said in WSO2EMM Failed to install:

              It appears that you have 32-bit java installed on a 64-bit operating system.

              The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

              my Java is for 32 bit, also my OS

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @shybrsky
                last edited by

                @shybrsky said in WSO2EMM Failed to install:

                @DustinB3403 said in WSO2EMM Failed to install:

                It appears that you have 32-bit java installed on a 64-bit operating system.

                The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

                my Java is for 32 bit, also my OS

                You have a 32bit OS? I've not seen one of those in a really long time.

                DashrenderD 1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  How much memory do you have for the system? WSO2EMM requires 2GB of RAM for the product itself that's most of the memory of a normal 32bit system for Windows. It is probably that no one is testing this product on 32bit Windows at all.

                  I'd move to running this on Linux, of course, but it you want to stay where you are...

                  We need some info:

                  • What JDK are you running?
                  • What are your hardware specs?
                  • What OS and version are you running?

                  We might be able to adjust the heap to fix this, but we need all of the details.

                  S 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said in WSO2EMM Failed to install:

                    @shybrsky said in WSO2EMM Failed to install:

                    @DustinB3403 said in WSO2EMM Failed to install:

                    It appears that you have 32-bit java installed on a 64-bit operating system.

                    The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

                    my Java is for 32 bit, also my OS

                    You have a 32bit OS? I've not seen one of those in a really long time.

                    You know that Windows 10 is available in 32bit, right?

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @Dashrender
                      last edited by

                      @Dashrender said in WSO2EMM Failed to install:

                      @scottalanmiller said in WSO2EMM Failed to install:

                      @shybrsky said in WSO2EMM Failed to install:

                      @DustinB3403 said in WSO2EMM Failed to install:

                      It appears that you have 32-bit java installed on a 64-bit operating system.

                      The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

                      my Java is for 32 bit, also my OS

                      You have a 32bit OS? I've not seen one of those in a really long time.

                      You know that Windows 10 is available in 32bit, right?

                      Available and "people use it" are very different things. I've not seen anything running on 32bit personally since XP.

                      DashrenderD 1 Reply Last reply Reply Quote 1
                      • DashrenderD
                        Dashrender @scottalanmiller
                        last edited by

                        @scottalanmiller said in WSO2EMM Failed to install:

                        @Dashrender said in WSO2EMM Failed to install:

                        @scottalanmiller said in WSO2EMM Failed to install:

                        @shybrsky said in WSO2EMM Failed to install:

                        @DustinB3403 said in WSO2EMM Failed to install:

                        It appears that you have 32-bit java installed on a 64-bit operating system.

                        The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

                        my Java is for 32 bit, also my OS

                        You have a 32bit OS? I've not seen one of those in a really long time.

                        You know that Windows 10 is available in 32bit, right?

                        Available and "people use it" are very different things. I've not seen anything running on 32bit personally since XP.

                        Oh I have - tons of Windows 7 machines had 32bit on them, and assuming those people did an upgrade to Windows 10, they are still on 32 bit.

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @Dashrender
                          last edited by

                          @Dashrender said in WSO2EMM Failed to install:

                          @scottalanmiller said in WSO2EMM Failed to install:

                          @Dashrender said in WSO2EMM Failed to install:

                          @scottalanmiller said in WSO2EMM Failed to install:

                          @shybrsky said in WSO2EMM Failed to install:

                          @DustinB3403 said in WSO2EMM Failed to install:

                          It appears that you have 32-bit java installed on a 64-bit operating system.

                          The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

                          my Java is for 32 bit, also my OS

                          You have a 32bit OS? I've not seen one of those in a really long time.

                          You know that Windows 10 is available in 32bit, right?

                          Available and "people use it" are very different things. I've not seen anything running on 32bit personally since XP.

                          Oh I have - tons of Windows 7 machines had 32bit on them, and assuming those people did an upgrade to Windows 10, they are still on 32 bit.

                          An upgrade from NT 4? We've been 64bit since the XP era. What kinds of upgrades have you been doing there?

                          DashrenderD 1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @scottalanmiller
                            last edited by

                            @scottalanmiller said in WSO2EMM Failed to install:

                            @Dashrender said in WSO2EMM Failed to install:

                            @scottalanmiller said in WSO2EMM Failed to install:

                            @Dashrender said in WSO2EMM Failed to install:

                            @scottalanmiller said in WSO2EMM Failed to install:

                            @shybrsky said in WSO2EMM Failed to install:

                            @DustinB3403 said in WSO2EMM Failed to install:

                            It appears that you have 32-bit java installed on a 64-bit operating system.

                            The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

                            my Java is for 32 bit, also my OS

                            You have a 32bit OS? I've not seen one of those in a really long time.

                            You know that Windows 10 is available in 32bit, right?

                            Available and "people use it" are very different things. I've not seen anything running on 32bit personally since XP.

                            Oh I have - tons of Windows 7 machines had 32bit on them, and assuming those people did an upgrade to Windows 10, they are still on 32 bit.

                            An upgrade from NT 4? We've been 64bit since the XP era. What kinds of upgrades have you been doing there?

                            I didn't say me.

                            I never ran XP x64, I didn't move to 64 until Vista, but I've been there ever since.

                            But I have seen MANY other people's Windows 7 on x64...

                            1 Reply Last reply Reply Quote 0
                            • S
                              shybrsky @scottalanmiller
                              last edited by

                              @scottalanmiller said in WSO2EMM Failed to install:

                              How much memory do you have for the system? WSO2EMM requires 2GB of RAM for the product itself that's most of the memory of a normal 32bit system for Windows. It is probably that no one is testing this product on 32bit Windows at all.

                              I'd move to running this on Linux, of course, but it you want to stay where you are...

                              We need some info:

                              • What JDK are you running?
                              • What are your hardware specs?
                              • What OS and version are you running?

                              We might be able to adjust the heap to fix this, but we need all of the details.

                              oh, i c

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @shybrsky
                                last edited by

                                @shybrsky said in WSO2EMM Failed to install:

                                @scottalanmiller said in WSO2EMM Failed to install:

                                How much memory do you have for the system? WSO2EMM requires 2GB of RAM for the product itself that's most of the memory of a normal 32bit system for Windows. It is probably that no one is testing this product on 32bit Windows at all.

                                I'd move to running this on Linux, of course, but it you want to stay where you are...

                                We need some info:

                                • What JDK are you running?
                                • What are your hardware specs?
                                • What OS and version are you running?

                                We might be able to adjust the heap to fix this, but we need all of the details.

                                oh, i c

                                Do you have that info?

                                1 Reply Last reply Reply Quote 0
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