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    WSO2EMM Failed to install

    Scheduled Pinned Locked Moved IT Discussion
    wso2emm
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    • DustinB3403D
      DustinB3403 @Dashrender
      last edited by

      @Dashrender said in WSO2EMM Failed to install:

      @DustinB3403 said in WSO2EMM Failed to install:

      It appears that you have 32-bit java installed on a 64-bit operating system.

      The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

      just curious, how did you determine it was 32 Bit?

      Because I've seen this same issue time and again. (Minecraft servers for example) Moos Viewer etc.

      1 Reply Last reply Reply Quote 0
      • S
        shybrsky @DustinB3403
        last edited by

        @DustinB3403 said in WSO2EMM Failed to install:

        It appears that you have 32-bit java installed on a 64-bit operating system.

        The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

        my Java is for 32 bit, also my OS

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @shybrsky
          last edited by

          @shybrsky said in WSO2EMM Failed to install:

          @DustinB3403 said in WSO2EMM Failed to install:

          It appears that you have 32-bit java installed on a 64-bit operating system.

          The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

          my Java is for 32 bit, also my OS

          You have a 32bit OS? I've not seen one of those in a really long time.

          DashrenderD 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            How much memory do you have for the system? WSO2EMM requires 2GB of RAM for the product itself that's most of the memory of a normal 32bit system for Windows. It is probably that no one is testing this product on 32bit Windows at all.

            I'd move to running this on Linux, of course, but it you want to stay where you are...

            We need some info:

            • What JDK are you running?
            • What are your hardware specs?
            • What OS and version are you running?

            We might be able to adjust the heap to fix this, but we need all of the details.

            S 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @scottalanmiller
              last edited by

              @scottalanmiller said in WSO2EMM Failed to install:

              @shybrsky said in WSO2EMM Failed to install:

              @DustinB3403 said in WSO2EMM Failed to install:

              It appears that you have 32-bit java installed on a 64-bit operating system.

              The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

              my Java is for 32 bit, also my OS

              You have a 32bit OS? I've not seen one of those in a really long time.

              You know that Windows 10 is available in 32bit, right?

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @Dashrender
                last edited by

                @Dashrender said in WSO2EMM Failed to install:

                @scottalanmiller said in WSO2EMM Failed to install:

                @shybrsky said in WSO2EMM Failed to install:

                @DustinB3403 said in WSO2EMM Failed to install:

                It appears that you have 32-bit java installed on a 64-bit operating system.

                The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

                my Java is for 32 bit, also my OS

                You have a 32bit OS? I've not seen one of those in a really long time.

                You know that Windows 10 is available in 32bit, right?

                Available and "people use it" are very different things. I've not seen anything running on 32bit personally since XP.

                DashrenderD 1 Reply Last reply Reply Quote 1
                • DashrenderD
                  Dashrender @scottalanmiller
                  last edited by

                  @scottalanmiller said in WSO2EMM Failed to install:

                  @Dashrender said in WSO2EMM Failed to install:

                  @scottalanmiller said in WSO2EMM Failed to install:

                  @shybrsky said in WSO2EMM Failed to install:

                  @DustinB3403 said in WSO2EMM Failed to install:

                  It appears that you have 32-bit java installed on a 64-bit operating system.

                  The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

                  my Java is for 32 bit, also my OS

                  You have a 32bit OS? I've not seen one of those in a really long time.

                  You know that Windows 10 is available in 32bit, right?

                  Available and "people use it" are very different things. I've not seen anything running on 32bit personally since XP.

                  Oh I have - tons of Windows 7 machines had 32bit on them, and assuming those people did an upgrade to Windows 10, they are still on 32 bit.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Dashrender
                    last edited by

                    @Dashrender said in WSO2EMM Failed to install:

                    @scottalanmiller said in WSO2EMM Failed to install:

                    @Dashrender said in WSO2EMM Failed to install:

                    @scottalanmiller said in WSO2EMM Failed to install:

                    @shybrsky said in WSO2EMM Failed to install:

                    @DustinB3403 said in WSO2EMM Failed to install:

                    It appears that you have 32-bit java installed on a 64-bit operating system.

                    The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

                    my Java is for 32 bit, also my OS

                    You have a 32bit OS? I've not seen one of those in a really long time.

                    You know that Windows 10 is available in 32bit, right?

                    Available and "people use it" are very different things. I've not seen anything running on 32bit personally since XP.

                    Oh I have - tons of Windows 7 machines had 32bit on them, and assuming those people did an upgrade to Windows 10, they are still on 32 bit.

                    An upgrade from NT 4? We've been 64bit since the XP era. What kinds of upgrades have you been doing there?

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by

                      @scottalanmiller said in WSO2EMM Failed to install:

                      @Dashrender said in WSO2EMM Failed to install:

                      @scottalanmiller said in WSO2EMM Failed to install:

                      @Dashrender said in WSO2EMM Failed to install:

                      @scottalanmiller said in WSO2EMM Failed to install:

                      @shybrsky said in WSO2EMM Failed to install:

                      @DustinB3403 said in WSO2EMM Failed to install:

                      It appears that you have 32-bit java installed on a 64-bit operating system.

                      The heap issue is directly related to an incorrect Java version. Uninstall the java you have, and install the 64-bit version.

                      my Java is for 32 bit, also my OS

                      You have a 32bit OS? I've not seen one of those in a really long time.

                      You know that Windows 10 is available in 32bit, right?

                      Available and "people use it" are very different things. I've not seen anything running on 32bit personally since XP.

                      Oh I have - tons of Windows 7 machines had 32bit on them, and assuming those people did an upgrade to Windows 10, they are still on 32 bit.

                      An upgrade from NT 4? We've been 64bit since the XP era. What kinds of upgrades have you been doing there?

                      I didn't say me.

                      I never ran XP x64, I didn't move to 64 until Vista, but I've been there ever since.

                      But I have seen MANY other people's Windows 7 on x64...

                      1 Reply Last reply Reply Quote 0
                      • S
                        shybrsky @scottalanmiller
                        last edited by

                        @scottalanmiller said in WSO2EMM Failed to install:

                        How much memory do you have for the system? WSO2EMM requires 2GB of RAM for the product itself that's most of the memory of a normal 32bit system for Windows. It is probably that no one is testing this product on 32bit Windows at all.

                        I'd move to running this on Linux, of course, but it you want to stay where you are...

                        We need some info:

                        • What JDK are you running?
                        • What are your hardware specs?
                        • What OS and version are you running?

                        We might be able to adjust the heap to fix this, but we need all of the details.

                        oh, i c

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @shybrsky
                          last edited by

                          @shybrsky said in WSO2EMM Failed to install:

                          @scottalanmiller said in WSO2EMM Failed to install:

                          How much memory do you have for the system? WSO2EMM requires 2GB of RAM for the product itself that's most of the memory of a normal 32bit system for Windows. It is probably that no one is testing this product on 32bit Windows at all.

                          I'd move to running this on Linux, of course, but it you want to stay where you are...

                          We need some info:

                          • What JDK are you running?
                          • What are your hardware specs?
                          • What OS and version are you running?

                          We might be able to adjust the heap to fix this, but we need all of the details.

                          oh, i c

                          Do you have that info?

                          1 Reply Last reply Reply Quote 0
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