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    Softmart Purchased by Connection

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    • JaredBuschJ
      JaredBusch
      last edited by

      Re: Need a Good PCI Express RAID Card from Amazon

      @scottalanmiller said in Need a Good PCI Express RAID Card from Amazon:

      They need to call Softmart or CDW. Softmart can normally have gear like this for us same day if they are able to drive to the local Ingram Micro location and next day if not. Just called Shannon at Softmart and get what they need ordered for them.

      Softmart is no longer Softmart. They are now Connection. As in PC Connection. They were purchased in May.

      Additionally, and in what I can only assume is a related issue, Shannon no longer has the account role she used to have, and has been a horrible rep for me.

      scottalanmillerS 1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller @JaredBusch
        last edited by

        @JaredBusch said in Softmart Purchased by Connection:

        Re: Need a Good PCI Express RAID Card from Amazon

        @scottalanmiller said in Need a Good PCI Express RAID Card from Amazon:

        They need to call Softmart or CDW. Softmart can normally have gear like this for us same day if they are able to drive to the local Ingram Micro location and next day if not. Just called Shannon at Softmart and get what they need ordered for them.

        Softmart is no longer Softmart. They are now Connection. As in PC Connection. They were purchased in May.

        Additionally, and in what I can only assume is a related issue, Shannon no longer has the account role she used to have, and has been a horrible rep for me.

        That sucks. I'm so out of touch, how did I not know that they got purchased.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @scottalanmiller
          last edited by

          @scottalanmiller said in Softmart Purchased by Connection:

          @JaredBusch said in Softmart Purchased by Connection:

          Re: Need a Good PCI Express RAID Card from Amazon

          @scottalanmiller said in Need a Good PCI Express RAID Card from Amazon:

          They need to call Softmart or CDW. Softmart can normally have gear like this for us same day if they are able to drive to the local Ingram Micro location and next day if not. Just called Shannon at Softmart and get what they need ordered for them.

          Softmart is no longer Softmart. They are now Connection. As in PC Connection. They were purchased in May.

          Additionally, and in what I can only assume is a related issue, Shannon no longer has the account role she used to have, and has been a horrible rep for me.

          That sucks. I'm so out of touch, how did I not know that they got purchased.

          The just did the rebranding the week before Thanksgiving.

          scottalanmillerS 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @JaredBusch
            last edited by

            @JaredBusch said in Softmart Purchased by Connection:

            @scottalanmiller said in Softmart Purchased by Connection:

            @JaredBusch said in Softmart Purchased by Connection:

            Re: Need a Good PCI Express RAID Card from Amazon

            @scottalanmiller said in Need a Good PCI Express RAID Card from Amazon:

            They need to call Softmart or CDW. Softmart can normally have gear like this for us same day if they are able to drive to the local Ingram Micro location and next day if not. Just called Shannon at Softmart and get what they need ordered for them.

            Softmart is no longer Softmart. They are now Connection. As in PC Connection. They were purchased in May.

            Additionally, and in what I can only assume is a related issue, Shannon no longer has the account role she used to have, and has been a horrible rep for me.

            That sucks. I'm so out of touch, how did I not know that they got purchased.

            The just did the rebranding the week before Thanksgiving.

            Oh okay.

            1 Reply Last reply Reply Quote 0
            • Minion QueenM
              Minion Queen Banned
              last edited by

              Oh wow I hadn't heard either This really stinks. My guess is we will no longer be using them.

              JaredBuschJ 1 Reply Last reply Reply Quote 1
              • JaredBuschJ
                JaredBusch @Minion Queen
                last edited by

                @Minion-Queen said in Softmart Purchased by Connection:

                Oh wow I hadn't heard either This really stinks. My guess is we will no longer be using them.

                I had used CCB for years, but most of 2015 just sucked with my purchasing through them, so I began looking for options.

                I chose Softmart based on recommendations from people in the community.

                It has never been a great experience. Response times have consistently been slow, and lately, nearly non-existent. But I was trying to give it a solid year because I do not generally deal with a ton of hardware purchasing.

                scottalanmillerS Minion QueenM 2 Replies Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @JaredBusch
                  last edited by

                  @JaredBusch said in Softmart Purchased by Connection:

                  @Minion-Queen said in Softmart Purchased by Connection:

                  Oh wow I hadn't heard either This really stinks. My guess is we will no longer be using them.

                  I had used CCB for years, but most of 2015 just sucked with my purchasing through them, so I began looking for options.

                  I chose Softmart based on recommendations from people in the community.

                  It has never been a great experience. Response times have consistently been slow, and lately, nearly non-existent. But I was trying to give it a solid year because I do not generally deal with a ton of hardware purchasing.

                  They used to be amazing. We'd get two hour turnaround from order to pickup. Good pricing, the whole nine yards 😞

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender
                    last edited by

                    My experience was mostly like JB's - but I've been using Shannon for 3+ years. It was great a while ago, but the last year has been slower.

                    I noticed the name change last week on a quote request, but didn't connect it with PC connection ewww!

                    1 Reply Last reply Reply Quote 0
                    • Minion QueenM
                      Minion Queen Banned @JaredBusch
                      last edited by

                      @JaredBusch said in Softmart Purchased by Connection:

                      @Minion-Queen said in Softmart Purchased by Connection:

                      Oh wow I hadn't heard either This really stinks. My guess is we will no longer be using them.

                      I had used CCB for years, but most of 2015 just sucked with my purchasing through them, so I began looking for options.

                      I chose Softmart based on recommendations from people in the community.

                      It has never been a great experience. Response times have consistently been slow, and lately, nearly non-existent. But I was trying to give it a solid year because I do not generally deal with a ton of hardware purchasing.

                      I bet that they have known the change was coming and just stopped trying. This really sucks

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Minion Queen
                        last edited by

                        @Minion-Queen said in Softmart Purchased by Connection:

                        @JaredBusch said in Softmart Purchased by Connection:

                        @Minion-Queen said in Softmart Purchased by Connection:

                        Oh wow I hadn't heard either This really stinks. My guess is we will no longer be using them.

                        I had used CCB for years, but most of 2015 just sucked with my purchasing through them, so I began looking for options.

                        I chose Softmart based on recommendations from people in the community.

                        It has never been a great experience. Response times have consistently been slow, and lately, nearly non-existent. But I was trying to give it a solid year because I do not generally deal with a ton of hardware purchasing.

                        I bet that they have known the change was coming and just stopped trying. This really sucks

                        If they were bought in May, they'd have known for quite some time.

                        1 Reply Last reply Reply Quote 0
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