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    Symptom of running out of subnet?

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    • J
      Jason Banned
      last edited by

      Does the A record by chance have more than one IP that could be causing issue?
      Do you actually have an A record for it or are you relying on NetBIOS lookup for the Hostname instead of DNS?

      1 Reply Last reply Reply Quote 1
      • L
        LAH3385 @JaredBusch
        last edited by

        @JaredBusch said:

        Cycling DNS has nothing to do with running out of IP addresses in your current subnet.

        Assuming that your DNS server properly knows the hostname and IP of the application server, you should never have this kind of problem.

        Have you tested that DNS is actually broke when a client cannot connect? I mean is a ping or nslookup returning bad information from a client that cannot use the application?

        I had a typo. I meant to say "reside on a different subnet ip address"
        I will test ping next time it happens.

        Is there a way to start DNS fresh? I inherited it from my predecessor, and we used to do a lot more with IT than just DC.

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @LAH3385
          last edited by

          @LAH3385 said:

          @JaredBusch said:

          Cycling DNS has nothing to do with running out of IP addresses in your current subnet.

          Assuming that your DNS server properly knows the hostname and IP of the application server, you should never have this kind of problem.

          Have you tested that DNS is actually broke when a client cannot connect? I mean is a ping or nslookup returning bad information from a client that cannot use the application?

          I had a typo. I meant to say "reside on a different subnet ip address"
          I will test ping next time it happens.

          Is there a way to start DNS fresh? I inherited it from my predecessor, and we used to do a lot more with IT than just DC.

          If you are on a different subnet, then are you certain that both pieces have a scope large enough to talk to each other? Did the server get updated to the new subnet mask as well as the endpoint? Is there a DB server involved also? did it get updated too?

          L 1 Reply Last reply Reply Quote 0
          • L
            LAH3385 @JaredBusch
            last edited by

            @JaredBusch
            I am 90% certain it is not enough. Both subnet mask are still /24. I have roughly 170 devices on subnet1 and 90 devices on subnet2.

            J 1 Reply Last reply Reply Quote 0
            • J
              Jason Banned @LAH3385
              last edited by

              @LAH3385 said:

              @JaredBusch
              I am 90% certain it is not enough. Both subnet mask are still /24. I have roughly 170 devices on subnet1 and 90 devices on subnet2.

              Is there a router between the two?

              JaredBuschJ L 2 Replies Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Jason
                last edited by

                @Jason said:

                @LAH3385 said:

                @JaredBusch
                I am 90% certain it is not enough. Both subnet mask are still /24. I have roughly 170 devices on subnet1 and 90 devices on subnet2.

                Is there a router between the two?

                Need more coffee... Yeah, you are already on 2 different subnets? Then are you sure you are routing correctly? Also, you will have to be relying on DNS and not NetBIOS if this is really true.

                1 Reply Last reply Reply Quote 0
                • L
                  LAH3385 @Jason
                  last edited by LAH3385

                  @Jason
                  Not that I am aware of. They are connected by a switch.

                  @JaredBusch said in Symptom of running out of subnet?:

                  @Jason said:

                  @LAH3385 said:

                  @JaredBusch
                  I am 90% certain it is not enough. Both subnet mask are still /24. I have roughly 170 devices on subnet1 and 90 devices on subnet2.

                  Is there a router between the two?

                  Need more coffee... Yeah, you are already on 2 different subnets? Then are you sure you are routing correctly? Also, you will have to be relying on DNS and not NetBIOS if this is really true.

                  All the devices on subnet2 are statics. They are the phone server and the ip phones. The application in question is to keep log of calls (inbound/outbound/missed/etc)
                  I did configure a gateways to our Firewall (watchguard) switch. Each subnet has its own gateway.

                  JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @LAH3385
                    last edited by

                    @LAH3385 said:

                    @Jason
                    Not that I am aware of. They are connected by a switch.

                    You cannot access TCP/IP across two different subnets without something routing traffic.

                    L DashrenderD 2 Replies Last reply Reply Quote 1
                    • L
                      LAH3385 @JaredBusch
                      last edited by LAH3385

                      @JaredBusch said:

                      @LAH3385 said:

                      @Jason
                      Not that I am aware of. They are connected by a switch.

                      You cannot access TCP/IP across two different subnets without something routing traffic.

                      It is that kind of moment that somehow it works momentary, but you cannot sustain it, but it works, but you don't know how is it working, but it works...

                      I need to expand subnetmask pretty soon. Hoping to do it on long weekend. Give me enough time to fix any problem that may arise.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @LAH3385
                        last edited by JaredBusch

                        @LAH3385 said:

                        @JaredBusch said:

                        @LAH3385 said:

                        @Jason
                        Not that I am aware of. They are connected by a switch.

                        You cannot access TCP/IP across two different subnets without something routing traffic.

                        It is that kind of moment that somehow it works momentary, but you cannot sustain it, but it works, but you don't know how is it working, but it works...

                        Look at the PC that is broke and the application server. What are their IP settings?

                        Example:
                        The server is 192.168.1.2/24 with a gateway of 192.168.1.1
                        The desktop is 192.168.2.2/24 with a gateway of 192.168.2.1
                        Those are two devices on different subnets.

                        In order to ping from 192.168.2.2 to 192.168.1.2, the system will route it through the gateway because the destination is on another subnet.

                        L 1 Reply Last reply Reply Quote 0
                        • L
                          LAH3385 @JaredBusch
                          last edited by

                          @JaredBusch said:

                          @LAH3385 said:

                          @JaredBusch said:

                          @LAH3385 said:

                          @Jason
                          Not that I am aware of. They are connected by a switch.

                          You cannot access TCP/IP across two different subnets without something routing traffic.

                          It is that kind of moment that somehow it works momentary, but you cannot sustain it, but it works, but you don't know how is it working, but it works...

                          Look at the PC that is broke and the application server. What are their IP settings?

                          Example:
                          The server is 192.168.1.2/24 with a gateway of 192.168.1.1
                          The desktop is 192.168.2.2/24 with a gateway of 192.168.2.1
                          Those are two devices on different subnets.

                          In order to ping from 192.168.2.2 to 192.168.1.2, the system will route it through the gateway because the destination is on another subnet.

                          In that case I believe our Firewall also act as router. Because we are able to ping ip phones

                          JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                          • JaredBuschJ
                            JaredBusch @LAH3385
                            last edited by

                            @LAH3385 said:

                            @JaredBusch said:

                            @LAH3385 said:

                            @JaredBusch said:

                            @LAH3385 said:

                            @Jason
                            Not that I am aware of. They are connected by a switch.

                            You cannot access TCP/IP across two different subnets without something routing traffic.

                            It is that kind of moment that somehow it works momentary, but you cannot sustain it, but it works, but you don't know how is it working, but it works...

                            Look at the PC that is broke and the application server. What are their IP settings?

                            Example:
                            The server is 192.168.1.2/24 with a gateway of 192.168.1.1
                            The desktop is 192.168.2.2/24 with a gateway of 192.168.2.1
                            Those are two devices on different subnets.

                            In order to ping from 192.168.2.2 to 192.168.1.2, the system will route it through the gateway because the destination is on another subnet.

                            In that case I believe our Firewall also act as router. Because we are able to ping ip phones

                            Your "firewall" is a router with additional firewall capabilities.

                            L 1 Reply Last reply Reply Quote 0
                            • L
                              LAH3385 @JaredBusch
                              last edited by

                              @JaredBusch said:

                              @LAH3385 said:

                              @JaredBusch said:

                              @LAH3385 said:

                              @JaredBusch said:

                              @LAH3385 said:

                              @Jason
                              Not that I am aware of. They are connected by a switch.

                              You cannot access TCP/IP across two different subnets without something routing traffic.

                              It is that kind of moment that somehow it works momentary, but you cannot sustain it, but it works, but you don't know how is it working, but it works...

                              Look at the PC that is broke and the application server. What are their IP settings?

                              Example:
                              The server is 192.168.1.2/24 with a gateway of 192.168.1.1
                              The desktop is 192.168.2.2/24 with a gateway of 192.168.2.1
                              Those are two devices on different subnets.

                              In order to ping from 192.168.2.2 to 192.168.1.2, the system will route it through the gateway because the destination is on another subnet.

                              In that case I believe our Firewall also act as router. Because we are able to ping ip phones

                              Your "firewall" is a router with additional firewall capabilities.

                              That make sense when you put it that way.
                              So do you think subneting may fix the dns cycle issue? What does a good/clean DNS looks like?

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @LAH3385
                                last edited by

                                @LAH3385 said:

                                @Jason
                                Not that I am aware of. They are connected by a switch.

                                @JaredBusch said in Symptom of running out of subnet?:

                                @Jason said:

                                @LAH3385 said:

                                @JaredBusch
                                I am 90% certain it is not enough. Both subnet mask are still /24. I have roughly 170 devices on subnet1 and 90 devices on subnet2.

                                Is there a router between the two?

                                Need more coffee... Yeah, you are already on 2 different subnets? Then are you sure you are routing correctly? Also, you will have to be relying on DNS and not NetBIOS if this is really true.

                                All the devices on subnet2 are statics. They are the phone server and the ip phones. The application in question is to keep log of calls (inbound/outbound/missed/etc)
                                I did configure a gateways to our Firewall (watchguard) switch. Each subnet has its own gateway.

                                Yes, subnets would need a gateway to be networked to anything. How do they talk to each other, though?

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @LAH3385
                                  last edited by

                                  @LAH3385 said:

                                  In that case I believe our Firewall also act as router. Because we are able to ping ip phones

                                  For all intents and purposes, firewalls and routers are the same thing. It's been decades since anyone made a router without firewall capabilities. The terms are really interchangeable especially in the SMB.

                                  1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @LAH3385
                                    last edited by

                                    @LAH3385 said:

                                    @JaredBusch said:

                                    @LAH3385 said:

                                    @JaredBusch said:

                                    @LAH3385 said:

                                    @JaredBusch said:

                                    @LAH3385 said:

                                    @Jason
                                    Not that I am aware of. They are connected by a switch.

                                    You cannot access TCP/IP across two different subnets without something routing traffic.

                                    It is that kind of moment that somehow it works momentary, but you cannot sustain it, but it works, but you don't know how is it working, but it works...

                                    Look at the PC that is broke and the application server. What are their IP settings?

                                    Example:
                                    The server is 192.168.1.2/24 with a gateway of 192.168.1.1
                                    The desktop is 192.168.2.2/24 with a gateway of 192.168.2.1
                                    Those are two devices on different subnets.

                                    In order to ping from 192.168.2.2 to 192.168.1.2, the system will route it through the gateway because the destination is on another subnet.

                                    In that case I believe our Firewall also act as router. Because we are able to ping ip phones

                                    Your "firewall" is a router with additional firewall capabilities.

                                    That make sense when you put it that way.
                                    So do you think subneting may fix the dns cycle issue? What does a good/clean DNS looks like?

                                    No, subnetting and DNS should not be related. If tehre is a problem like this, likely it will get carried through.

                                    L 1 Reply Last reply Reply Quote 0
                                    • L
                                      LAH3385 @scottalanmiller
                                      last edited by

                                      @scottalanmiller said:

                                      @LAH3385 said:

                                      @JaredBusch said:

                                      @LAH3385 said:

                                      @JaredBusch said:

                                      @LAH3385 said:

                                      @JaredBusch said:

                                      @LAH3385 said:

                                      @Jason
                                      Not that I am aware of. They are connected by a switch.

                                      You cannot access TCP/IP across two different subnets without something routing traffic.

                                      It is that kind of moment that somehow it works momentary, but you cannot sustain it, but it works, but you don't know how is it working, but it works...

                                      Look at the PC that is broke and the application server. What are their IP settings?

                                      Example:
                                      The server is 192.168.1.2/24 with a gateway of 192.168.1.1
                                      The desktop is 192.168.2.2/24 with a gateway of 192.168.2.1
                                      Those are two devices on different subnets.

                                      In order to ping from 192.168.2.2 to 192.168.1.2, the system will route it through the gateway because the destination is on another subnet.

                                      In that case I believe our Firewall also act as router. Because we are able to ping ip phones

                                      Your "firewall" is a router with additional firewall capabilities.

                                      That make sense when you put it that way.
                                      So do you think subneting may fix the dns cycle issue? What does a good/clean DNS looks like?

                                      No, subnetting and DNS should not be related. If tehre is a problem like this, likely it will get carried through.

                                      Our DNS was inherited from an old company (same CEO). I do not know what has been done, and I don't usually mess with DNS. All I know is DNS works with DHCP in some way. Is there something I might be missing?

                                      J 1 Reply Last reply Reply Quote 0
                                      • J
                                        Jason Banned @LAH3385
                                        last edited by

                                        @LAH3385 said:

                                        All I know is DNS works with DHCP in some way. Is there something I might be missing?

                                        Only in the fact that DHCP hands out DNS, and DHCP can register in DNS if you are using windows DHCP/DNS.

                                        No more related than the fact that DHCP can handout TFTP or SIP config but it is not tied into them.

                                        1 Reply Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @JaredBusch
                                          last edited by

                                          @JaredBusch said:

                                          @LAH3385 said:

                                          @Jason
                                          Not that I am aware of. They are connected by a switch.

                                          You cannot access TCP/IP across two different subnets without something routing traffic.

                                          While this is true - a Layer 3 switch can route between subnets - that's what I do for my VLANs. I don't have a router handle this, I have a my layer 3 switch handle it.

                                          JaredBuschJ scottalanmillerS 2 Replies Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender
                                            last edited by

                                            From the computer having the problem, run

                                            tracert xxx.xxx.xxx.xxx
                                            

                                            Replace the x's with the IP of the server.

                                            Do that same thing from the server to the PC's IP address.

                                            Post the results if you can.

                                            Also post the results from ipconfig /all from both.

                                            1 Reply Last reply Reply Quote 0
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