Other Companies IT departments
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@Jason said:
@scottalanmiller said:
My question would be... how does someone from the outside get access to internal IT staff at your company?
Easy, Users can foward calls and emails. Which is really bad because Technicians are suppose to be first point of contact anyway, but they go around it because they think we will do something about this.
My boss is the master of these sorts of issues as we deal with lots of companies daily.
When we receive an email asking for stuff like this that we're not responsible for she replies with a very nice and friendly email that includes our hourly rate and a quote to fix it and asks who to bill for the work.
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absolutely @MattSpeller But I look at everything as a consultant anyway, if i'm called, i bill
