Vitelity Outtage
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They are current investigating outbound and inbound call failures only affecting some customers. And you guessed it one of ours
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Customer has inbound but no outbound
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Wonderful.
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Good luck. Wonder if it makes sense to add another SIP provider to that PBX.
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Doing so now
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And they are down again
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We have VoicePulse nice try
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@Minion-Queen snaps fingers Foiled again!
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I tried calling support and the call drops in the middle of the IVR message. We can't get to our numbers to forward them or anything either.
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Not just down but their own phones are down too!!
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Wow. They broke it good!
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Well I finally got through to the support number. Not holding out any hope that I can actually get through to someone though.
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And it just hung up on me
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Yeah. Our engineers have found a problem, too!
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Coming up on this week's Lifetime Movie: "Uptime be Damned, the Vitelity Story"
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Yeah pretty much!
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Any update an hour after they figured out and admitted what they had done?