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    P2V from Lenovo Laptop to Recover PST

    Scheduled Pinned Locked Moved IT Discussion
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    • dafyreD
      dafyre @scottalanmiller
      last edited by

      @scottalanmiller said:

      Just remember if you decide to restore as a VM rather than just reading the files that you have done a P2V migration and you now have VDI and the customer owes VDI licensing which would include an upgrade to Pro and annual fees. You should not be talking about VMs here. Just attach the drive or an image of the drive to another machine and read the files. Don't violate MS licensing on behalf of customers or your workplace and if ordered to do do, it is your professional duty to inform the BSA and the state attorney general's office.

      His end goal is to recover files from a system that won't boot, not allow the customer to access it remotely. How does that cause it to become VDI?

      scottalanmillerS 1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller @dafyre
        last edited by

        @dafyre said:

        His end goal is to recover files from a system that won't boot, not allow the customer to access it remotely. How does that cause it to become VDI?

        His goal is a red herring. It is his actions that cause the issue. You can't P2V Windows desktops OSes without going into VDI. See all of @BRRABill's threads about this exact use case the past few weeks, even Microsoft has been on the threads. Using virtualization as a backup and recovery method falls under VDI and the licensing is intense.

        He has methods open to him to do this without virtualization and the customer had options before getting to this point.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          The VDI bit is a little confusing. Technically the OS cannot be virtualized - period. It's a Home OEM version (we can assume.) Both home and OEM versions cannot be virtualized or made into VDI. So this would be a violation of the licensing in even more concrete ways.

          Bottom line, no matter how you look at it, virtualization cannot be used here.

          1 Reply Last reply Reply Quote 1
          • DashrenderD
            Dashrender
            last edited by

            Scott is of course correct. So if you can recover the files directly, great - frankly that would be a ton easier anyhow, just slave up the drive to another system and pull the files, import them into something else, you're done.

            1 Reply Last reply Reply Quote 4
            • IRJI
              IRJ
              last edited by

              Maybe I am not thinking this through, but if this is Windows Live Mail or something similar isn't everything hosted online?

              I guess maybe the user has some old messages archived, but Outlook.com offers unlimited mailbox storage so I am not sure why the user isn't just creating folders within their Outlook.com mailbox.

              http://www.labnol.org/internet/gmail-vs-outlook/24531/

              DashrenderD thanksajdotcomT 2 Replies Last reply Reply Quote 1
              • DashrenderD
                Dashrender @IRJ
                last edited by

                @IRJ said:

                Maybe I am not thinking this through, but if this is Windows Live Mail or something similar isn't everything hosted online?

                I guess maybe the user has some old messages archived, but Outlook.com offers unlimited mailbox storage so I am not sure why the user isn't just creating folders within their Outlook.com mailbox.

                http://www.labnol.org/internet/gmail-vs-outlook/24531/

                That assumes the user is using Outlook.com and not a third party like say Cox.net etc.

                dafyreD 1 Reply Last reply Reply Quote 1
                • thanksajdotcomT
                  thanksajdotcom @Dashrender
                  last edited by

                  @Dashrender said:

                  I would put the image onto a network drive, then boot your VM with the Clonezilla ISO do a SMB connection and pull the image back down.

                  That won't work here. Sadly. I'm creating the image now and are going to try and load it into either Virtualbox or Hyper-V.

                  scottalanmillerS DashrenderD 2 Replies Last reply Reply Quote 0
                  • thanksajdotcomT
                    thanksajdotcom @art_of_shred
                    last edited by

                    @art_of_shred said:

                    @Dashrender said:

                    No worries, we all get stuck on crazy little things at times... Well maybe not Scott, but the rest of us normals. 😉

                    Right...

                    He has no idea...ROFL

                    1 Reply Last reply Reply Quote 0
                    • dafyreD
                      dafyre @Dashrender
                      last edited by

                      @Dashrender said:

                      @IRJ said:

                      Maybe I am not thinking this through, but if this is Windows Live Mail or something similar isn't everything hosted online?

                      I guess maybe the user has some old messages archived, but Outlook.com offers unlimited mailbox storage so I am not sure why the user isn't just creating folders within their Outlook.com mailbox.

                      http://www.labnol.org/internet/gmail-vs-outlook/24531/

                      That assumes the user is using Outlook.com and not a third party like say Cox.net etc.

                      Right, and in this case, @thanksajdotcom statted that it is an ISP POP3 email system. not Outlook.com.

                      1 Reply Last reply Reply Quote 0
                      • thanksajdotcomT
                        thanksajdotcom @IRJ
                        last edited by

                        @IRJ said:

                        Maybe I am not thinking this through, but if this is Windows Live Mail or something similar isn't everything hosted online?

                        I guess maybe the user has some old messages archived, but Outlook.com offers unlimited mailbox storage so I am not sure why the user isn't just creating folders within their Outlook.com mailbox.

                        http://www.labnol.org/internet/gmail-vs-outlook/24531/

                        Issue is the email was pulled from an ISP email, which uses POP3, not IMAP/

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender
                          last edited by

                          I've tried to recover from the old Outlook Express - the files weren't stored in any type of normal format. Real Outlook for example could not import from OE files.

                          thanksajdotcomT 1 Reply Last reply Reply Quote 1
                          • thanksajdotcomT
                            thanksajdotcom
                            last edited by

                            @scottalanmiller , if this was going to be an ongoing used machine, I'd agree with the licensing part, but this machine is going to be scrapped the moment I have the data I need, assuming I can get it. It's not ongoing.

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • thanksajdotcomT
                              thanksajdotcom @Dashrender
                              last edited by

                              @Dashrender said:

                              I've tried to recover from the old Outlook Express - the files weren't stored in any type of normal format. Real Outlook for example could not import from OE files.

                              Same issue that you have with Windows Live mail, etc.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller @thanksajdotcom
                                last edited by

                                @thanksajdotcom said:

                                @Dashrender said:

                                I would put the image onto a network drive, then boot your VM with the Clonezilla ISO do a SMB connection and pull the image back down.

                                That won't work here. Sadly. I'm creating the image now and are going to try and load it into either Virtualbox or Hyper-V.

                                How can it not work there? If you have the image to look at it, then you can mount it. The two go together.

                                thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @thanksajdotcom
                                  last edited by

                                  @thanksajdotcom said:

                                  Issue is the email was pulled from an ISP email, which uses POP3, not IMAP/

                                  POP3, while silly, is not the issue. It is a setting from the end user to delete the files on download. POP3 can keep the files on the server. It's not a protocol issue, it is end user decisions.

                                  thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @thanksajdotcom
                                    last edited by

                                    @thanksajdotcom said:

                                    @scottalanmiller , if this was going to be an ongoing used machine, I'd agree with the licensing part, but this machine is going to be scrapped the moment I have the data I need, assuming I can get it. It's not ongoing.

                                    Not a factor. Are you making a VM? Then you have violated the licensing. No grey area. No room for doubt. This is a license violation.

                                    1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender @thanksajdotcom
                                      last edited by

                                      @thanksajdotcom said:

                                      @Dashrender said:

                                      I would put the image onto a network drive, then boot your VM with the Clonezilla ISO do a SMB connection and pull the image back down.

                                      That won't work here. Sadly. I'm creating the image now and are going to try and load it into either Virtualbox or Hyper-V.

                                      What about it won't work? Where is your Hyper-V install? You can simply copy the Image and the Clonezilla to the Hyper-V host and use everything from there, you'll have to devise a way to give the VM access to the image file though.

                                      dafyreD 1 Reply Last reply Reply Quote 0
                                      • IRJI
                                        IRJ
                                        last edited by

                                        Train the user to use Outlook.com in the future. It is fully functional and if they are going to use POP3 anyway, there is no reason they need Outlook.

                                        1 Reply Last reply Reply Quote 1
                                        • scottalanmillerS
                                          scottalanmiller @thanksajdotcom
                                          last edited by

                                          @thanksajdotcom said:

                                          @Dashrender said:

                                          I've tried to recover from the old Outlook Express - the files weren't stored in any type of normal format. Real Outlook for example could not import from OE files.

                                          Same issue that you have with Windows Live mail, etc.

                                          A recovery decision made by the end user. The cost of recovery needs to be paid for by them...

                                          They decided to...

                                          • Use a ridiculous email service instead of a good, free one that is protected.
                                          • To set POP3 to delete.
                                          • To use Windows Live Mail (instead of Thunderbird or whatever).
                                          • To forego backups.

                                          Violating Microsoft licensing on their behalf now is not appropriate. Microsoft is not at fault here. I'm sorry that the customer did not realize that they were doing one bad thing after another, but they alone bear the fault here. Their failures do not make you, Staples or Microsoft required to violate licensing on the customer's behalf.

                                          IRJI 1 Reply Last reply Reply Quote 1
                                          • dafyreD
                                            dafyre @Dashrender
                                            last edited by

                                            @Dashrender said:

                                            @thanksajdotcom said:

                                            @Dashrender said:

                                            I would put the image onto a network drive, then boot your VM with the Clonezilla ISO do a SMB connection and pull the image back down.

                                            That won't work here. Sadly. I'm creating the image now and are going to try and load it into either Virtualbox or Hyper-V.

                                            What about it won't work? Where is your Hyper-V install? You can simply copy the Image and the Clonezilla to the Hyper-V host and use everything from there, you'll have to devise a way to give the VM access to the image file though.

                                            He can access the clonezilla image by booting the VM with a clonezilla ISO.

                                            Also before you go through all of that hassle, check on the Drive and look in C:\Users\username\AppData\Local\Microsoft\Windows Live Mail

                                            The WLM Database should be located in there.

                                            1 Reply Last reply Reply Quote 0
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