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    Zoho ManageEngine ServiceDesk Plus is Now Free!

    IT Discussion
    zoho manageengine service desk plus helpdesk saas
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    • scottalanmillerS
      scottalanmiller @thanksajdotcom
      last edited by

      @ajstringham I am excited to see it running on Linux and see how it compares to MS CRM. Could easily be a much better option.

      1 Reply Last reply Reply Quote 1
      • thanksajdotcomT
        thanksajdotcom
        last edited by

        @scottalanmiller Is it a CRM or a ticketing solution? I know Dynamics is a CRM but it's more for sales than helpdesk. Unitrends uses Salesforce for everything but I'm not sure how I feel about it for ticketing...

        scottalanmillerS 1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller @thanksajdotcom
          last edited by

          @ajstringham It's a helpdesk.

          thanksajdotcomT 1 Reply Last reply Reply Quote 0
          • thanksajdotcomT
            thanksajdotcom @scottalanmiller
            last edited by

            @scottalanmiller What is?

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @thanksajdotcom
              last edited by

              @ajstringham The one thing that we've been discussing and that this thread is about.

              thanksajdotcomT 1 Reply Last reply Reply Quote 1
              • thanksajdotcomT
                thanksajdotcom @scottalanmiller
                last edited by

                @scottalanmiller said:

                @ajstringham The one thing that we've been discussing and that this thread is about.

                Ok, got it. In that case, if it's free, would that be worth looking at as an alternative to using Dynamics as a helpdesk AND CRM?

                scottalanmillerS 1 Reply Last reply Reply Quote 0
                • thanksajdotcomT
                  thanksajdotcom
                  last edited by

                  I think as a CRM Dynamics is awesome. As a helpdesk, eh, it's so-so.

                  KatieK 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @thanksajdotcom
                    last edited by

                    @ajstringham said:

                    @scottalanmiller said:

                    @ajstringham The one thing that we've been discussing and that this thread is about.

                    Ok, got it. In that case, if it's free, would that be worth looking at as an alternative to using Dynamics as a helpdesk AND CRM?

                    It's not a CRM.

                    1 Reply Last reply Reply Quote 0
                    • Minion QueenM
                      Minion Queen Banned
                      last edited by

                      link text

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        Awesome, glad you found the video. I heard that they are giving away over nine figures (that's more than one hundred million dollars US) in revenue to do this!! That it is completely free, unlimited, no adds, enterprise, secure and runs on Linux are all huge.

                        1 Reply Last reply Reply Quote 0
                        • Minion QueenM
                          Minion Queen Banned
                          last edited by

                          This is really a big deal for certain companies.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Minion Queen
                            last edited by

                            @Minion-Queen said:

                            This is really a big deal for certain companies.

                            For a lot of them. There hasn't been any product like this for free before. Very big deal.

                            M 1 Reply Last reply Reply Quote 0
                            • thanksajdotcomT
                              thanksajdotcom
                              last edited by

                              @scottalanmiller Would this be worth firing up in the lab environment ONCE IT'S SETUP? @art_of_shred 😛

                              1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User
                                last edited by

                                downloading both linux and windows version now. maybe it wont be a bad gig to dive into linux with.

                                1 Reply Last reply Reply Quote 1
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  Interesting.. though it's going to have to wait a month or two until I can play with it.

                                  1 Reply Last reply Reply Quote 2
                                  • ?
                                    A Former User
                                    last edited by

                                    This is excellent new.

                                    I am researching now....

                                    1 Reply Last reply Reply Quote 1
                                    • ?
                                      A Former User
                                      last edited by

                                      Starting today, over 60,000 customers of ServiceDesk Plus Standard Edition will not pay any additional fee, irrespective of whether they are using the software in the cloud or on premise.

                                      http://techcrunch.com/2014/03/05/zoho-seeks-to-disrupt-it-helpdesk-market-by-offering-servicedesk-for-free/?ncid=rss

                                      Woah, so they will host it for free too?

                                      1 Reply Last reply Reply Quote 0
                                      • ?
                                        A Former User
                                        last edited by

                                        Sign-Up Link: http://www.manageengine.com/products/service-desk/free-it-help-desk-software.html

                                        scottalanmillerS 1 Reply Last reply Reply Quote 1
                                        • NicN
                                          Nic
                                          last edited by

                                          Shots fired!

                                          1 Reply Last reply Reply Quote 0
                                          • ?
                                            A Former User
                                            last edited by

                                            No Support is included, wowever you can buy support if you want it.

                                            NicN 1 Reply Last reply Reply Quote 0
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