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    Anybody Else having Pertino Problems?

    IT Discussion
    pertino
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    • IRJI
      IRJ
      last edited by

      I never have problems on Windows or Android, but I have intermittent problems which randomly come and go on Ubuntu

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        What about right now?

        IRJI 1 Reply Last reply Reply Quote 0
        • IRJI
          IRJ @scottalanmiller
          last edited by

          @scottalanmiller said:

          What about right now?

          Not ATM

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Their site is not loading here. I can get in and log in, but it can't go past logging in. So it looks to me like they might be down as well.

            1 Reply Last reply Reply Quote 0
            • IRJI
              IRJ
              last edited by

              I am connected remotely to my Ubuntu box ATM and no issues

              1 Reply Last reply Reply Quote 0
              • J
                Josh Vendor
                last edited by

                Hey guys,

                I was on a demo but here's the scoop. It looks like any connected devices should be fine, but we're experiencing latency for devices that were previously disconnected and coming online. We've got it up on the http://status.pertino.com/ page.

                scottalanmillerS 1 Reply Last reply Reply Quote 1
                • scottalanmillerS
                  scottalanmiller @Josh
                  last edited by

                  @Josh said:

                  Hey guys,

                  I was on a demo but here's the scoop. It looks like any connected devices should be fine, but we're experiencing latency for devices that were previously disconnected and coming online. We've got it up on the http://status.pertino.com/ page.

                  Thanks!

                  1 Reply Last reply Reply Quote 0
                  • H
                    hubtechagain
                    last edited by

                    hey @Josh i'm not sure if your 100% correct about devices that were connected. on one of my networks i've got 14 of 47 devices connected, 15 or so of my offline devices are devices that were connected earlier in the day and haven't been rebooted. i've noticed pertino has been acting a little funky since this weekend. Can we get a little more info as to what's happening?

                    JaredBuschJ J 2 Replies Last reply Reply Quote 1
                    • JaredBuschJ
                      JaredBusch @hubtechagain
                      last edited by

                      @hubtechagain said:

                      hey @Josh i'm not sure if your 100% correct about devices that were connected. on one of my networks i've got 14 of 47 devices connected, 15 or so of my offline devices are devices that were connected earlier in the day and haven't been rebooted. i've noticed pertino has been acting a little funky since this weekend. Can we get a little more info as to what's happening?

                      My online devices were online until I started troubleshooting network issues (not related to Pertino it has been discovered). Now my primary DC is offline in Pertino. 😞

                      1 Reply Last reply Reply Quote 0
                      • H
                        hubtechagain
                        last edited by

                        yeah. same situation. as devices booted etc they gone. i'm told by @josh they are working on it.

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                        • J
                          Josh Vendor
                          last edited by

                          I'd expect all devices to auto-reconnect upon resolution, but I'll post here as soon as we're in the clear.

                          1 Reply Last reply Reply Quote 1
                          • J
                            Josh Vendor @hubtechagain
                            last edited by

                            @hubtechagain said:

                            hey @Josh i'm not sure if your 100% correct about devices that were connected. on one of my networks i've got 14 of 47 devices connected, 15 or so of my offline devices are devices that were connected earlier in the day and haven't been rebooted. i've noticed pertino has been acting a little funky since this weekend. Can we get a little more info as to what's happening?

                            That's what I've got from engineering and seems consistent from other customers, but more details will follow and I'd expect a post-mortem.

                            1 Reply Last reply Reply Quote 1
                            • J
                              Josh Vendor
                              last edited by

                              Just a quick update. I'm sure anyone impacted has been following the status page, but we've been all clear for a few hours now and are closely monitoring all services.

                              1 Reply Last reply Reply Quote 3
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Thanks for keeping us up to date.

                                1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by JaredBusch

                                  Funny how this service got better at the same time that AT&T's peering problem in Chicago cleared up. Looking forward to the port-mortem.

                                  Thanks for the update late @Josh

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    Yeah I was wondering if they were related... lol

                                    1 Reply Last reply Reply Quote 0
                                    • J
                                      Josh Vendor
                                      last edited by

                                      Post-mortem: http://status.pertino.com/incidents/nk4btw5cdbnb

                                      DashrenderD 1 Reply Last reply Reply Quote 1
                                      • DashrenderD
                                        Dashrender @Josh
                                        last edited by

                                        @Josh said:

                                        Post-mortem: http://status.pertino.com/incidents/nk4btw5cdbnb

                                        Fanstastic!!! something could never really get C@C to provide.

                                        1 Reply Last reply Reply Quote 3
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Ha ha. That's because a post mortem is a misnomer. It's actually a post disaster. CloudatCost was actually a post mortem, after the company was dead and the staff had abandoned ship. There was no one left to do the port mortem 🙂

                                          1 Reply Last reply Reply Quote 1
                                          • nadnerBN
                                            nadnerB
                                            last edited by

                                            n00bs@cost still have an email system going as I get "ZOMG SPECIALZ!" emails.
                                            So, they aren't completely dead, yet.

                                            dafyreD 1 Reply Last reply Reply Quote 0
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