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    BlackBerry Messenger stucks at setting up.

    Scheduled Pinned Locked Moved IT Discussion
    28 Posts 9 Posters 3.9k Views
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    • JoyJ
      Joy @Dashrender
      last edited by

      @Dashrender said:

      I think the top line is the answer to your problem, no service. I don't think you can set it up/connect to it unless you have either WiFi or Cellular data.

      Do you have confirmed WiFi data?

      Edit -Sorry I grab that pic on the Internet.
      It was connected to Wifi-

      IRJI 1 Reply Last reply Reply Quote 0
      • gjacobseG
        gjacobse @JaredBusch
        last edited by

        @JaredBusch said:

        I (happily) know nothing about anything BlackBerry related.

        @scottalanmiller said:

        Same here. Know nothing about BlackBerry.

        I know it generally makes for good wine...

        1 Reply Last reply Reply Quote 0
        • IRJI
          IRJ @Joy
          last edited by

          @Joy said:

          @Dashrender said:

          I think the top line is the answer to your problem, no service. I don't think you can set it up/connect to it unless you have either WiFi or Cellular data.

          Do you have confirmed WiFi data?

          Edit -Sorry I grab that pic on the Internet.
          It was connected to Wifi-

          You have internet access on the BB, correct? Make sure you are able to load some websites

          JoyJ 1 Reply Last reply Reply Quote 0
          • IRJI
            IRJ
            last edited by

            Apparently this is a very common problem with BlackBerry devices. A google search shows alot of people having the same issue. It's no wonder that hardly anybody uses BB devices anymore.

            1 Reply Last reply Reply Quote 0
            • JoyJ
              Joy @IRJ
              last edited by

              @IRJ said:

              @Joy said:

              @Dashrender said:

              I think the top line is the answer to your problem, no service. I don't think you can set it up/connect to it unless you have either WiFi or Cellular data.

              Do you have confirmed WiFi data?

              Edit -Sorry I grab that pic on the Internet.
              It was connected to Wifi-

              You have internet access on the BB, correct? Make sure you are able to load some websites

              Yes, I have internet. I can browse websites 😞
              I'm trying to activate the account in Enterprise Activation but it says my network connection is not available

              IRJI 1 Reply Last reply Reply Quote 0
              • IRJI
                IRJ @Joy
                last edited by

                @Joy said:

                @IRJ said:

                @Joy said:

                @Dashrender said:

                I think the top line is the answer to your problem, no service. I don't think you can set it up/connect to it unless you have either WiFi or Cellular data.

                Do you have confirmed WiFi data?

                Edit -Sorry I grab that pic on the Internet.
                It was connected to Wifi-

                You have internet access on the BB, correct? Make sure you are able to load some websites

                Yes, I have internet. I can browse websites 😞
                I'm trying to activate the account in Enterprise Activation but it says my network connection is not available

                Did you try to forcefully shutdown the app or reboot?

                1 Reply Last reply Reply Quote 0
                • IRJI
                  IRJ
                  last edited by

                  Also is the device software up to date? When I googled the issues, most of the dates were 2013 and early 2014. Maybe a software update has fixed the issue.

                  JoyJ 1 Reply Last reply Reply Quote 1
                  • JoyJ
                    Joy @IRJ
                    last edited by

                    @IRJ said:

                    Also is the device software up to date? When I googled the issues, most of the dates were 2013 and early 2014. Maybe a software update has fixed the issue.

                    Yes, I reboot after I delete the BBM.

                    IRJI 1 Reply Last reply Reply Quote 0
                    • IRJI
                      IRJ @Joy
                      last edited by

                      @Joy said:

                      @IRJ said:

                      Also is the device software up to date? When I googled the issues, most of the dates were 2013 and early 2014. Maybe a software update has fixed the issue.

                      Yes, I reboot after I delete the BBM.

                      Is the OS up to date?

                      1 Reply Last reply Reply Quote 0
                      • S
                        shybrsky
                        last edited by

                        mm.... happened to me too ..
                        its because blackberry messenger will reload any activity on ur account. specially on ur group chat . depend on internet connectivity too . it will redownload any image or video which ever sent to ur account or group .

                        me wait so long too ... after done, i deleted image and video on group. i dun like to keep it .

                        hope this help
                        <sorry.. bad english>

                        JoyJ 1 Reply Last reply Reply Quote 1
                        • JoyJ
                          Joy @shybrsky
                          last edited by

                          @shybrsky said:

                          mm.... happened to me too ..
                          its because blackberry messenger will reload any activity on ur account. specially on ur group chat . depend on internet connectivity too . it will redownload any image or video which ever sent to ur account or group .

                          me wait so long too ... after done, i deleted image and video on group. i dun like to keep it .

                          hope this help
                          <sorry.. bad english>

                          Hi, Thank you for sharing your experience, I saw their BBM account running on Bluestacks It has a lot of contacts

                          1 Reply Last reply Reply Quote 0
                          • Reid CooperR
                            Reid Cooper
                            last edited by

                            I have not seen BBM in years. How many people are still using it?

                            JoyJ 1 Reply Last reply Reply Quote 0
                            • JoyJ
                              Joy @Reid Cooper
                              last edited by

                              @Reid-Cooper said:

                              I have not seen BBM in years. How many people are still using it?

                              5 or 6 people using in one account

                              1 Reply Last reply Reply Quote 0
                              • IRJI
                                IRJ
                                last edited by

                                Is the OS up to date?

                                JoyJ 1 Reply Last reply Reply Quote 0
                                • JoyJ
                                  Joy @IRJ
                                  last edited by

                                  @IRJ said:

                                  Is the OS up to date?

                                  Yes, the latest os 9900 V 7.1
                                  as per my search result

                                  1 Reply Last reply Reply Quote 1
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