@scottalanmiller said:
@wrx7m said:
I agree with you but how do you know what people are accessing if you aren't monitoring it, at least passively?
I don't want to know what they are accessing. I know of no positive, but tons of negative, results from that. Having that information available doesn't itself cause problems, but it makes problems really easy to have - like not looking at how well people do their jobs and instead looking at what web sites that they go to.
I truly believe that 99.9% of the time, having this information has only negative value. And IT should never want this, management might require it, but it would never be in IT's interest to have to collect this.
IT services don't exist in a vacuum and most management would disagree. Management wants info like this occasionally. Sometimes they want even more, which requires specialized software installed on the local system. I really hate doing that.


