If I could, I would throw all of our printers into the recycle bin, after taking a bat, Office Space-style, to every last mother effing one of them.
Best posts made by wrx7m
RE: Firmware update for HP printers bans third-party ink
RE: What Are You Doing Right Now
@tim_g said in What Are You Doing Right Now:
Hit by a truck - that's how I feel like. Guess I catched a cold.
Rebuilding a patch panel, looks like the incarnation of the spaghetti monster right now. Should look like this when it's done:
48 port switch
Cable management panel
48 port switch
... and so on. A lot of work, but it's worth the effort.
You don't have a full rack of patch panels, then a full rack of switches?
I do it that way now too...
Snipe-IT - How Do You Manage Subscription/Maintenance/SaaS?
I have been using the hosted version of Snipe-IT for almost a year. Currently, I am on v4.2.0 build 3479. I am adding assets as I get them and back-filling as time permits/necessary. In adding licenses, I am having trouble with the how I should manage the added maintenance agreements for software, subscription-based software licensing (especially, Office 365, as mid-term adds will push the renewal date for the entire license class back) and SaaS,
Should I create a new license instance each time I renew? Or would I just modify the dates on the existing license instance?How would you recommend doing it?
Also, is anyone using it to track domain registrations?
RE: ZeroTier Review
Should I create a new thread for this? Got through the installation and when I ran zerotier-cli /controller to verify installation, I got "missing authentication token and authtoken.secret not found (or readable) in /var/lib/zerotier-one". I tried restarting the zerotier service and also a full reboot of the ubuntu server.
EDIT: I did check the contents of the aforementioned directory and did see the authtoken.secret file but not sure what the other would be if it weren't the same thing...
did you run as sudo?
Son of a ... You got me.
That was it.
RE: Resolved (Pertino client bug): DNS Records Not Updating Automatically
@scottalanmiller Thanks, I did have them assigned as dedicated resources/DCs.
It was definitely a bug in the Pertino client (build 520):
So after dealing with Pertino support, they recommended I try the previous build (510) and that seems to have corrected the issue. They mentioned there were some other problems that led them to pull down the 520 build from the site and replace it with the 510. Support said that a new build (526) should be released soon.
RE: Veeam® Endpoint Backup™ FREE 1.5 is now available!
We have Veeam Endpoint 22.214.171.124. How do we upgrade it to 1.5? Reinstall? Will that break the backup sequence?
I just ran the installer and it upgraded the existing installation, in place.
IT Help Desk Specialist Needed - Oxnard, CA
Job Description: IT Help Desk Specialist
Duties and Responsibilities:
- Field all incoming help requests from end users via a variety of intakes (phone, email, etc.).
- Install and configure computer hardware, operating systems and applications.
- Proactively monitor and maintain computer systems and networks.
- Troubleshoot hardware and software issues on desktops, laptops and mobile devices.
- Document issues and maintain the internal knowledge base and other IT documentation.
- Evaluate documented resolutions and analyze trends for ways to prevent future problems.
- Create new user accounts and profiles.
- Build and maintain Windows desktop images.
- Follow best practices and SOP, as determined by management.
- Assist in other projects and duties, as assigned.
- Flexibility to occasionally work outside normal business hours.
Soft Skills Required:
- Enthusiastic self-starter with patience and a keen eye for detail.
- Effective communicator, both verbally and in writing.
- Efficient and logical troubleshooter.
- Able to follow written and verbal instructions and perform tasks with minimal supervision.
- Desire to learn new technologies and procedures.
- Possess the ability to prioritize and manage multiple issues at one time.
- Able to lift 50 pounds.
- Aspire to do things correctly the first time.
- Microsoft Windows 7/8.1
- Microsoft Office 365/2013
- Microsoft Active Directory
- NTFS permissions
- Basic TCP/IP Network connectivity troubleshooting
- Network and local printer troubleshooting
- Antivirus software/Virus detection and removal
- DNS Concepts
- Network Cabling
- Desktop and laptop hardware
- Mobile Devices (iOS and Android)
- ShoreTel IP phones
Desired Educational Qualifications and Experience:
- High School Diploma
- Formal education in computer science or information systems or a related field and/or 2-3 years of experience working in a corporate IT environment.
- CompTIA A+ and/or Network+
RE: This Is Who Is Teaching College
Oh thank goodness. I thought this was going to be a sob story post about these people who should be able to earn something even though they made horrible decisions to take out insane student loans for something almost nobody cares about. It's not. It is about people wanting the rest of us to pay them to do something society doesn't really want or need.
These people need a dose of reality and a lesson in the sunk cost fallacy. Cut bait, head into the real world and learn a real skill.
WAN Link - Fiber to Copper Changing to Fiber Only
I am upgrading our existing 50/50Mbps fiber circuit to 150/150Mbps. Currently, there is a fiber to copper hand-off in my MPOE and I just have CAT6 running to my server room, where my router is located. For some reason, Frontier won't do fiber to copper for anything over 100Mbps and was told by my ISP (3rd party) that they will be using SC connectors so I would need an MMF jumper with dual SC on one end, to connect to Frontier's equipment, and the corresponding connectors for my equipment.
I was thinking about doing this -
In the server room, I have a Sophos SG 210 (yeah, I know... I know) that I would need to add a flexiport module (~$649) to add some SFP ports and get an SFP SX transceiver that has LC connectors (~$35). I would run some multimode fiber from my server room to the MPOE and use a patch panel/adapter to convert my multimode LC to their multimode SC.
Doing this would be a pain for a couple of reasons. First, I would have to modify the NAT and ACLs for everything WAN-related. Second, I would have to run the fiber between the two locations and address the fiber jumper and patching/connectivity.
But then I saw these media converters-
This would potentially save me tons of time and some money. No router/firewall reconfiguration or running of new cables. Potentially, I would just connect their SCs into the media converter and connect this to my existing CAT6 that corresponds with my current WAN interface.
My questions are -
Would the media converter even work in this scenario?
If not, how should I do it?
Ubiquiti WAP Spotted at Guinness Brewery in Dublin, Ireland
Just wanted to post that l was in Ireland last month for a fantastic vacation (first real vacation since I started this job almost 7 years ago)! While there, I spotted a Ubiquiti WAP at the Guinness brewery in Dublin. I thought that was kinda cool, so I am posting a pic
RE: Color Laser Printer - Recommendations, Please
I have an old Brother 4150 CDN color laser printer that is used by about 20 people. I am estimating that it does about 15,000 pages a month. The toner likes to leak out of the sides by the rollers and contaminate the rest of the rollers and ultimately the pages. So, I am looking for a decent color print-only replacement.
I know HP printers aren't what they used to be. Are the "Enterprise" printers any good?
What are you using (or would you use) in this scenario?
Retire some of the people. What reason would those people have for printing an average of 25 color pages every day? Not being helpful at all (sorry), I was just blown away by the volume.
My best color experience was with the OfficeJet Pro x line. Very fast, way better color than a laser, and not much more expensive than laser to operate: http://store.hp.com/us/en/pdp/hp-officejet-pro-x576dw-multifunction-printer.
Thanks but I don't want/need a multi-function, just a printer. I would also like for some of these people to retire. It is mostly the old-timers that aren't savvy enough to use digital. I do have a couple of younger people that are just out to lunch when it comes to tech and they do everything on paper too.
I have made some progress on eliminating printers. When I first got here at the end of 2010 , they were using 4 dot matrix printers for invoicing and whatever else was involved in that process. I have since had them go to pdf/e-mail only for the vast majority of our customers. Some "require" paper. Not sure why, though.
My next two hills to die on are:
The last dot matrix printer that they use to print checks in triplicate. I kept asking them why they had to use a dot matrix printer for this. The ONLY reason - "We just bought a few more boxes of checks". I tell them to stop buying the checks but they never do. SMH
I shit you not, a vacuum tube that runs from the front office to the other end of the warehouse. This isn't some relic from the 40s. This was installed in 2007 or so. The purpose? To transport printed pick tickets for the warehouse team to pull orders! If they absolutely had to print the thing in the first place, why didn't they print it to a networked printer in the warehouse, where they have several computers and laser/label printers. Or, slightly less efficient but WAAAAAAAY better than a vacuum tube, e-mail it to someone out there or save it to a shared folder and have them print it. Nope - We will install a relic from the past to handle our problem of getting a piece of paper from one end of the building to the other, without having someone walk back and forth.
Not only that, but 2 years ago, they moved some things around on the warehouse end and added 2 more computers. What did they do when they needed to move the vacuum tube system/equipment 20 feet to the right? Paid someone to come in and reroute it. ARGH. This stuff drives me insane.
RE: Any reason to avoid /16 in 2017?
One thing to note is that if you slowly migrate and you have systems that come from beyond the /24, you will get a lot of traffic looking for the gateway to get to that other subnet. I went from a /24 to a /22 several years ago and am still good to go.
Whichever way you go, make sure that you adjust your DHCP lease times to a very brief time so that they will get the new IP scheme sooner than later.
Edit: adjust the DHCP lease times far enough in advance so it will make a difference. After they all have new leases with the new scheme, you can lengthen the lease time.
Storage for Video Files - Suggestions?
Looks like our newly-assembled marketing team is going to be upping the ante by doing some promotional videos. That means, I need a place to store all this stuff.
I am already planning on replacing our 2 existing R720XD servers (running esxi). Most likely, with R740XD servers early next year. They just told me that their current project is at least 500GB of critical data that needs to be backed up. Between the 2 servers, I only have 9TB of usable space (OBR10). One server only has 1.1TB of free space and the other has 2TB.
They have told me that they will be doing more of these, but we don't know what to expect, as this is the first real project.
Any suggestions on how to handle this influx of data? Should I be asking for more information from them? What questions would you ask?
RE: If you are new drop in say hello and introduce yourself please!
@scottalanmiller Thanks SAM! I ended up here as a link-through from a SpiceWorks thread, where I have been a member/user for over 5 years (and in IT for over 15).
FTR- I am almost convinced SAM has cloned himself and none of the clones sleep... EVER. There are more posts on these two forums and the smbjournal than I can ever read. But that doesn't stop me from trying!
vCenter Server 6 on Windows 2012 R2 - Backup using Veeam 8
My first topic/question post on ML!
I just migrated everything out of the deprecated VMware VSA 5.5 cluster I had running and tore it all down and did fresh installations of ESXi 6 on 3 hosts and played musical VMs while doing one host at a time. Anyway, I also spun up a new Windows 2012 R2 VM for vCenter Server 6 and learned that the internal DB had changed from SQL Server Express to vPostgres (I knew that the server appliance used this DB), although the Update Manger DB is still SQL express. I want to make sure that I can get a good clean backup of both the vCenter Server DB and the Windows server, itself.
I have Veeam B&R 8 (fully-patched and waiting for 9) and saw this KB article on VMware's website regarding the backup of the vPostgres DB.
So I have tested the script and it runs successfully. I have a ShoreTel server that I have been using a backupscripts.d folder in the VMware tools directory that kills the ShoreTel services and whatnot just before the Veeam backup is run and then, afterward, restarts them all. This is completely separate from any settings in the Veeam "Job Scripts" section (Storage>Advanced Settings>Advanced). I have tried Googling the backupscripts.d method for vSphere 6 and can't find anything. VMware's KB article mentioning this method shows that the applicable versions up to 5.5 so I am not sure if it is just not up to date or if this method has been deprecated in version 6.
My main question is, how do I integrate this with Veeam?
RE: What Are You Doing Right Now
@RojoLoco Also, I had my AC go out in the server room at a place I worked at about 10 years ago when I was only helpdesk. No one knew anything was wrong until the next day when nothing worked. Open the server room door and it was like 105 in there. JBODs and a tape library and local storage cooked to death. $50K and a few weeks later and we got most of it back after sending the drives to a clean room recovery facility. After that we installed climate monitoring and alerting from IT Watchdogs. I learned my lesson from that.
When I started at my current place (5 years ago), the server room had a portable AC and an in-wall unit neither of which was doing anything but blowing the hot air around the room. Install a ductless split system and IT watchdogs again. I have had two AC failures and was able to prevent a meltdown each time. Power off everything remotely and go open the room to cool it down. Leave room open with gigantic fan blowing exhaust out the door and power things back on. We are now on the second ductless split system.