@scottalanmiller Chatting with him now

@scottalanmiller said in Issue Installing SodiumSuite on Windows Server and Desktop:

I assume that you saw the scripts run the install? It should have taken several seconds to install.
Also yes. Took about 30 seconds or so.

@scottalanmiller said in Issue Installing SodiumSuite on Windows Server and Desktop:

And you definitely "ran as administrator" when you ran the download?

Yes.

@scottalanmiller said in Issue Installing SodiumSuite on Windows Server and Desktop:

Which OS versions are the installs?

Two Windows 2008 R2 Servers and 1 Windows 10 Desktop

Not sure if I'm doing something wrong but I now have installed on 2 windows servers and a desktop and nothing.

@reid-cooper said in Opinions on good cloud backup?:

@wls-itguy said in Opinions on good cloud backup?:

I have all my professors using backblaze. For $50/user/year. You can't pass it up.

It's always been a solid service.

We've been on it for about 3 years now. I have only had to request 1 full hard drive of data. Otherwise it was a file here or there.

Love the product and service!

I have all my professors using backblaze. For $50/user/year. You can't pass it up.

I figure I'll post here now that I am working on the ground floor as SAM said.

How long does it take for machines to check in? I installed on one Windows VM about 10 minutes ago and not seeing anything in the control center or assets.

@quixoticjeremy said in Programming learning:

@scottalanmiller said in Programming learning:

@quixoticjeremy said in Programming learning:

@scottalanmiller said in Programming learning:

@QuixoticJeremy does have a team of new people coming on, maybe one of them could help with a migration tool.

It's very possible. Would definitely be worth the effort.

And if it is only helpdesk, might not be all that much effort. It might be decently simple. Little Python script or something. It's just SQlite.

Actually exactly what I was thinking...

All I really want is the ticket history so that would be perfect for me.

@scottalanmiller I've started

@scottalanmiller said in Programming learning:

@quixoticjeremy said in Programming learning:

@wls-itguy said in Programming learning:

@scottalanmiller Option to migrate from SW?

This actually has been something that I've been thinking about. It has been expressed by a few members. I am working currently on slicking up a few things and this might be part of it.

It might be a rather high priority. Would be awfully handy and several people have mentioned it including @Minion-Queen

As I am becoming less and less impressed with SW. I was almost considering an MSP type software to move to.

@scottalanmiller Option to migrate from SW?

@scottalanmiller hosted, yes? No in house option?

@scottalanmiller What are you using for a ticketing system then? Did I miss that?

@scottalanmiller hmm. This is weird because that option wasn't there and now it is.

@scottalanmiller So how do you do it through the normal ticketing system then? I guess I am just not getting how to do it so I can keep it assigned to the machine and the user for that machine.

@scottalanmiller I was trying to build it through the portal but that is limited as well.

@scottalanmiller I could but I was hoping to somehow have a form type ticket that I would be able to use from my ipad.

My thought was to create the ticket and then do the actions on the ticket to document the maintenance of the machines. Does that make sense?

It makes sense as to the workflow. That's how I do things already. What would the plugin do? You can do this already.

I want it officially assigned to a machine and user. Also to be able to pull from inventory certain software to compare what I need to update and what hasn't been updated in a long time.

SW already does the machine assignment, we were using that even six or seven years ago.

How? I am not seeing it that way. Unless I create the ticket from the user machine.

@scottalanmiller said in Programming learning:

@wls-itguy said in Programming learning:

@scottalanmiller said in Programming learning:

@wls-itguy said in Programming learning:

@scottalanmiller said in Programming learning:

@wls-itguy said in Programming learning:

@scottalanmiller I'd like to have a ticket created for each machine I do maintenance on. Checkbox for updates to software, pull version installed on machine, etc. There is more but I can't figure out how to explain it.

What would you be doing that would trigger the ticket creation? What would be the trigger action to watch for? Normally I make a ticket to trigger the action, rather than the other way around.

My thought was to create the ticket and then do the actions on the ticket to document the maintenance of the machines. Does that make sense?

It makes sense as to the workflow. That's how I do things already. What would the plugin do? You can do this already.

I want it officially assigned to a machine and user. Also to be able to pull from inventory certain software to compare what I need to update and what hasn't been updated in a long time.

SW already does the machine assignment, we were using that even six or seven years ago.

As to comparing software, not sure about that. I know that SodiumSuite is working on creating a system for that, though.

Is SodiumSuite the one that you were talking about before, in development?