@kelly said in Cisco SmartNet:
Pay for Smartnet, especially if you have any legal requirements for patching
Smartnet is required for advanced placement, product support, and bug fixes. Typically legal requirements don't fall under these unless you have downstream customer SLA's.
Keep using the Cisco (sunk costs, etc.), but do not get any patches
Not quite true. You can get security patches out of them but it's kind of a pain.
https://damn.technology/free-cisco-ios-updates
Recognize that the ROI on that investment is going to be negative, sell your kit to someone else (or back to the reseller since they didn't educate you properly on your ongoing costs), and purchase something else
Depends on what you bought it for. If you bought a Call manager, and need some weird app integration Cisco has, then maybe there was ROI somewhere else (just not the IT budget).
Note, Used Cisco gear is kinda useless because the next owner can't obtain a smartnet on it, and legally may not be entitled to use the software. So for those phones, they would need to acquire a new Call Manager license for each of them. In short, that money is likely as good as gone. Cisco will torch a partners, ability to resell or service their gear if they catch them reselling used gear.