Just wondering if there's anyone on here using RequestTracker. https://bestpractical.com/request-tracker/

I'm reasonably sure that it was used by the company where I used to do T1 ISP tech support (before going back to college and getting the wonderful paper that says that I'm SMRT enough to be a sysadmin)...

Anyways, from what I recall it was an infinitely configurable framework for all sorts of ticketing, requests and email response type tasks. The recent versions have integrated an Asset module that looks interesting but I'm looking for anyone's real-world experience before spending too much time on setting this up and configuring it to pitch it as a solution for our company's product-support needs.

@DustinB3403 said in What Are You Doing Right Now:

@notverypunny said in What Are You Doing Right Now:

@DustinB3403 said in What Are You Doing Right Now:

@notverypunny said in What Are You Doing Right Now:

Doing a test install of XS 7.1CU2 at one of our sites on the West Coast. Thank %whatever% for time zones

Did you purchase licensing for XS or are you using the free version?

We're licensed, VDI and related products so it just makes sense to bundle the hypervisor in there too (I assume, I don't deal with the $$$ side of things too much)

Yeah so long as you're licensed using XS makes sense, but if you were using the free edition it would be past time to evaluate moving to XCP-ng.

Oh for sure, if I ever get the HW for a home lab it would probably be XCP-ng just to keep to something known (*ducks, waiting for eventual comments on KVM )

@DustinB3403 said in What Are You Doing Right Now:

@notverypunny said in What Are You Doing Right Now:

Doing a test install of XS 7.1CU2 at one of our sites on the West Coast. Thank %whatever% for time zones

Did you purchase licensing for XS or are you using the free version?

We're licensed, VDI and related products so it just makes sense to bundle the hypervisor in there too (I assume, I don't deal with the $$$ side of things too much)

Doing a test install of XS 7.1CU2 at one of our sites on the West Coast. Thank %whatever% for time zones

I'm partial to Dell, and dellrefurbished.com has 45% off on some E6440 laptops.

https://www.dellrefurbished.com/laptops?filter_grade=14&filter_model=1673

@gjacobse said in CrossOver: Run Windows Programs on ChromeOS:

In an effort to not (try to) invent the wheel again,.. I need to be able to run some tools while in the field for testing. But - it seems that I will be footing the bill for the hardware to do this.

Enter ChromeOS as an inexpensive alternative to a full Windows or Linux based system... But then what? there are 'Specialty' software we use to access systems across a closed network.

RADmin is an example. It is used over RDP and Reminna as our remote access agent. - Okay.. no big deal.

CrossOver - appears to be a tool that will allow you to run Windows programs on a ChromeOS system. Has anyone used this ChromeOS yet? Does it work or does it have issues?

I have used crossover on linux in the past. It was a nice product then (6? yrs ago or something like that) but was basically a polished version of Wine with a lot of the settings pre-configured. Personally, instead of going for a new chromebook, I'd take a long look at a refurb business class machine. I haven't bought from these guys, but we've had good luck in general with off-lease refurbs https://us.refurb.io/ They've also got a Canadian store which is always a plus for me

@travisdh1 said in Grub Entries cleanup and maintenance:

@DustinB3403 You never touch grub yourself. You let the system take care of it for you when it adds or removes kernels.

As to removing old kernels, it depends on the distribution you use. A good distro just takes care of this for you. The annoying ones make you do it manually.

RedHat/CentOS/Fedora = automatically cleans up older kernels. You don't do anything and it will keep a sane number by default. I think it's 4 and a recovery option.

Debian/Ubuntu = keeps all kernels till you manually remove them. I forget offhand what the command is besides it's an option for apt.

This is one reason I'm happily moving things from the old rental box to my new server for my home lab. The old rental box has Ubuntu with a tiny little 256MB /boot partition. It can keep ~3 kernels, and that's it, ugh!

How many entries are you seeing? Like @travisdh1 said, it's not something that you should be messing with by hand. You do want to keep an eye on usage of the partition where your /boot resides. If it gets too full you're in for some fun trying to clear kernels by hand, hoping that everything still works afterwards

@DustinB3403 said in What Are You Doing Right Now:

I heard Moose meat is pretty tasty. I might have to come to ol Canada and have @MattSpeller introduce me and a Moose (moose on the receiving end of a large caliber weapon).

It's good but can be difficult to cook since it's typically very lean. Works really well in simmered dishes like a stew or ground up and used in place of beef on pizza. For anything else most people mix the ground moose with ground pork, otherwise it winds up being too dry. I'd never tried it myself until we moved to the spouse's hometown. Where's I'm from (PEI) there's no big game, so my first taste of moose was at the age of..... 23... I think?

@WrCombs said in What Are You Doing Right Now:

@Dashrender said in What Are You Doing Right Now:

@WrCombs said in What Are You Doing Right Now:

Dealing with Windows updates taking down sites.

what was happening? what wasn't/isn't connecting?

Terminals werent finding fileserver, after rolling back the windows update sites loaded.'
apparently the Windows update caused issues with the NICs and terminals werent able to communicate.

POS terminals talking via SMB to a fileserver?

@DustinB3403 said in What Are You Doing Right Now:

And the issue I have most with this is the way this is stated.

interest free 12 month loan for a new laptop

So if he fails to pay this back in 12 months is there a fee or rate hike?

Probably automatic payroll deductions. One of my old places would offer this to employees, honestly just to help them keep up to date with tech and let them take advantage of our business pricing as opposed to paying retail.

@DustinB3403 said in What Are You Doing Right Now:

@black3dynamite said in What Are You Doing Right Now:

@DustinB3403 said in What Are You Doing Right Now:

@coliver said in What Are You Doing Right Now:

@notverypunny said in What Are You Doing Right Now:

@DustinB3403 said in What Are You Doing Right Now:

@notverypunny said in What Are You Doing Right Now:

@tonyshowoff said in What Are You Doing Right Now:

@EddieJennings said in What Are You Doing Right Now:

Poking around with OSTicket.

That thing is a hunk of shoot

We use it here.... not a fan

Several people here on ML performed an evaluation of it and all came to the same conclusion.

Yeah, it predates me and is still liked by the guy(s) that set it up... I managed to get GLPI and fusioninventory going for scanning and inventory / asset management but haven't been able to convince people to move ticketing there from OSTicket.

Beyond that, just updated our base W7 desktop / laptop image and uploaded it to FOG while fighting with windows updates on my W10 laptop.

GLPI looks interesting. I've never heard of it.

It looks like it could be decent, but needs more polish. In looking at the demo a lot of the operational steps are difficult to find and generally rough looking.

If GLPI had a check-in/check-out function like Snipe-IT I would still be using it.

I noticed that it didn't have that functionality in the Demo. Just a "set asset to <employee>".

There's a Reservation system that might offer what you're looking for in the check in / check out type workflow.

@jmoore said in What Are You Doing Right Now:

@notverypunny How do you like FusionInventory?

It does the job. Keep in mind that it's not a stand-alone solution but a plugin & agent for GLPI. The GLPI + FI combination does with an agent much of what SW did / does agentless.

Anyone else fighting this after patch tuesday? From what I can glean it was pulled at some point and re-issued as part of this months patches. Looks like some bad logic either detecting that it's needed or that it can be applied.

Windows Updates tells me that it's needed but attempting to apply the update through Windows Updates fails with error 0x80070643. Trying to apply the KB manually gives this:

I've got the VS 2015 Shell (Isolated), Tools for Applications and Language Support installed which I can only assume would have been installed by another app as prerequisites. I'd normally be able to get a good idea of which application based on matching the installation date but since this machine was updated to W10 from 8 or 8.1 on that date, it's a total crap-shoot.

Ideas?

(ETA: Tags)

@DustinB3403 said in What Are You Doing Right Now:

@notverypunny said in What Are You Doing Right Now:

@tonyshowoff said in What Are You Doing Right Now:

@EddieJennings said in What Are You Doing Right Now:

Poking around with OSTicket.

That thing is a hunk of shoot

We use it here.... not a fan

Several people here on ML performed an evaluation of it and all came to the same conclusion.

Yeah, it predates me and is still liked by the guy(s) that set it up... I managed to get GLPI and fusioninventory going for scanning and inventory / asset management but haven't been able to convince people to move ticketing there from OSTicket.

Beyond that, just updated our base W7 desktop / laptop image and uploaded it to FOG while fighting with windows updates on my W10 laptop.

@tonyshowoff said in What Are You Doing Right Now:

@EddieJennings said in What Are You Doing Right Now:

Poking around with OSTicket.

That thing is a hunk of shoot

We use it here.... not a fan

@DustinB3403 said in VM Suggestions? Best Practice?:

@WrCombs said in VM Suggestions? Best Practice?:

@DustinB3403 said in VM Suggestions? Best Practice?:

@WrCombs said in VM Suggestions? Best Practice?:

@scottalanmiller said in VM Suggestions? Best Practice?:

@WrCombs so now the question is... do you want to keep Windows or do you want to upgrade to Fedora or Ubuntu?

I will need to have Windows in one way or another ( possible a VM for work- to run the Remote Desktop Tool we use to connect into sites)

Nothing in either case means you can't have windows. The question is do you need it as the primary desktop or can it be run sas a VM for times that you need windows?

It can run as a VM for when i need it.

So uninstall Windows and install Linux, Ubuntu or Fedora and then install KVM and Virtual Machine Manager.

Create a Windows 10 Home VM and from there you have your portable lab.

Dual booting is an option that I haven't seen proposed yet. No need to nuke the windows install, just get something with enough drive space and either use the Linux installer or the windows drive management tool to shrink the windows install partition

Waiting in the car while the SO shops... Typically spend at least one day like this every time we visit my folks. But it's OK. I'm on the verge of a food coma from the Indian food at the farmer's market

@CCWTech said in Server 2016 EFS turned on:

@dbeato said in Server 2016 EFS turned on:

@CCWTech said in Server 2016 EFS turned on:

@dbeato said in Server 2016 EFS turned on:

Is probably one of the copied files from the old server, did you check which files are encrypted on the server?

Yes, chatting with @scottalanmiller he found that all Server Windows 2016's have EFS on by default. I have just never seen a pop-up telling me to back up the key before.

Gotcha, this happens with Windows 10 too.

Our shop has seen some Windows 10 Laptops that seem to have Bitlocker turned on by default. Which is a little scary if you don't know it's on and to backup your key.

Ffs, that's dumb. As far as key backups go, anyone on a domain can enable automatic backup to AD, it's saved us more than once at work. The setting is automatically pushed via GPO so any machines that have BL enabled have a copy of the key saved on the computer object

Watching Indiana Jones with the kids and getting ready for Christmas dinner #2 at the father-in-law's

Looks interesting, I'm not familiar with this package though. Any idea how it compares to orange hrm? Skimming the site really quickly on my phone they look to be similar from a feature standpoint