@jaredbusch said in Harassment Emails ?:
@momurda said in Harassment Emails ?:
@jaredbusch I dont get your derision? Are you saying adding an email address to a block list doesnt work? Youre wrong.
I never said it could not work. But the cost to do something like this is nothing but a waste of money. This is nothing but basic logic.
There is no point in playing whack-a-mole with a malicious sender. You block, they make a new one. Rinse and repeat. This is is doing nothing but costing your company money.
Your user has 100% of the tools they need to block any email within their email client. Train them to right click and junk/block and move on.
If you want to do something legally, then you contact HR and have them contact the police per what ever company policy you have about harassment. If the user wants to press formal charges, the police have every tool they need to subpoena Google for information on the account. Additionally Google will 100% support this process.
@Jimmy9008 Is this better? I spelled out the basics that any IT professional should already know.
Actually, yes. This is a far better response. It has purpose, and actually explains what you mean, rather than pointless comments acting superior. Keep it up, growth is a good thing.
I still disagree with you though, as an admin blocking an address is still useful, just not your preferred 'less costly' approach. Every once in a while a user's has to check junk and spam, and when they do they will feel upset as they see messages from the person doing the attack, that's not good. When blacklisted the client won't even get the message to junk at all, and the user never has to go through that potentially upsetting process as it would not have been delivered.