Posts made by JasGot

@Pete-S said in Slack? What is it?:

If you want automatic calendar reminders to go out then it's not what you're looking for. Then you want something that can integrate with Skyetel's SMS API directly.

This doesn't exist and I am not building one.

@JaredBusch said in Slack? What is it?:

I do not use postcards, but making a direct to slack SMS connection is flaky at best.

This is exactly what I am planning to do. They make it so easy. No need to build a postcards server (we did that, terrible to setup and terrible to maintain).

@flaxking said in Slack? What is it?:

At it's core Slack is a chat app. Think Teams without video calls or SharePoint integration.

It's also kind of treated like a shared mailbox. I.e. a channel will get sent alerts, and that's how people get notified and can talk about it right at the alert.

"ChatOps" is kind of the next step here where with integrations and bots, you can trigger actions from right within Slack. A benefit of this is that the log of the action and the conversation surrounding it is all logged in the same place. Someone looking back at what was done could see the whole history of events (alert raised, talk that something should be done about it, and the action being done triggered and recorded right there)

I have never heard of Slack being the only interface for something except for internal tools. It makes the most sense to use it for integrations when you're already having conversations there, but maybe the benefits of having the action log and the ability for different people using the integration to leave notes in the chat could mean it could be worth it to use if there are not other tools that does the same thing.

Thank you. This answer is exactly the info I was hoping to hear. It looks like Slack will work great if we choose NOT to use another full service sms reminder provider.

For example, we are comparing what Slack can do for us with ClickSend, TextBetterInc, Text-Em-All, and SimpleTexting.

@travisdh1 said in Slack? What is it?:

@JasGot said in Slack? What is it?:

I am looking at Slack for a customer. I've never used or seen it. I hear about it all the time, and I know many people here use it regularly.

The sole purpose for looking at Slack for this customer is to send appointment reminder vis SMS using Skyetel's "Postcards for Slack" feature.

Has anyone done this? Is it a good option, or should I be looking at other options?

Do they want to start using a dedicated chat app?

If yes, have they evaluated options besides Slack? (RocketChat, etc.)

Slack IS NOT SMS. If they want to send reminders via SMS, just use Postcards. No reason to introduce more complexity than needed.

Edit: That all assumes you have input instead of being told to just do it.

Chat is not the goal. SMS Reminders is. We're looking at Slack because it is already integrated into Skyetel (the customer's carrier).

I am looking at Slack for a customer. I've never used or seen it. I hear about it all the time, and I know many people here use it regularly.

The sole purpose for looking at Slack for this customer is to send appointment reminder vis SMS using Skyetel's "Postcards for Slack" feature.

Has anyone done this? Is it a good option, or should I be looking at other options?

Get a reseller account at https://directnic.com/ and then register the domain with your customer as the registrant and make yourself any one or more of the contacts. You'll get the reminder, you'll get the bill, you'll pay the bill, you'll then invoice your customer.

We have a few thousand domains registered at directnic and have been doing it this way at directnic for about 20 years.

Contact me if you have questions. I'm happy to tell you more if you decide to go that route. We have no affiliation with Directnic other than being a very satisfied customer for decades.

We frequently move new customer's domains from wherever they are to Directnic. When the relationship is over, we keep renewing it and billing them until they request a transfer.

We find it is a huge selling point to explain that when we control registration and DNS, everything works very smoothly and we can promise no down time when they make host changes. (Because we know how to plan ahead for a smooth DNS change!)

@JasGot said in Late Night VBA Help Needed:

@garak0410
Is the original document already an excel spreadsheet? and in this function that e-mails the document you also want to "save As" the document?

This is what we use in one of our vba apps, it saves the excel to a new name in another folder.

SaveAsFileName = "s:\Sales Docs\Quotes\Sales\" & Forms!Call_Ticket!Combo101 & "-" & Forms!Call_Ticket![Project Name] & ".xls"
xlApp.ActiveWorkbook.SaveAs (SaveAsFileName)


Set xlSheet = Nothing
Set xlBook = Nothing
Set xlApp = Nothing

@garak0410
Is the original document already an excel spreadsheet? and in this function that e-mails the document you also want to "save As" the document?

@PhlipElder said in OEM MS Office now has Expiry date:

So, stick with what works.

Right.
This works.

@siringo said in Corrupted file, unless ...:

Got this problem at work:

Got a laptop.

Windows 10 and Office 2016.

If I download an Office file, (mostly just used Excel and Powerpoint files so far), the files won't open in the application, a warning pops up saying the file is corupt.

I've done a 'Repair' on Office.

If I copy the downloaded file from the Downloads folder, to a usb stick and open it from the usb stick, the file will open without error.

If I copy the downloaded file from the Downloads folder, to the Desktop, and open it, I get the error.

If I copy the file from the Downloads folder, to the usb stick, don't open it on the usb stick, but copy it to the Desktop and open it from the Desktop, it opens.

But all that happens with files that have been emailed to this user as well.

I've checked System and Application event logs, nothing looks out of the ordinary.

In summing up, if the user receives an Office file via email or downloaded from the web, it generates a 'File is Corrupt' error message when opened. But once the file has been copied & pasted back, the file will open without error.

Thanks for any help.

If the affected user sends a new e-mail and (attaches that same file after it has been saved locally) to another user, does it open?

I'm sure it will open if the source sends it to the other user, my question is will it open after it has come to rest on the problematic user's pc.

If so, definitely try a new profile.

@DustinB3403 said in OEM MS Office now has Expiry date:

but why order direct through Dell with OEM office?

What do the other methods offer that would be better for us?

Just noticed this on Dell orders. Not sure when it showed up, but it couldn't have been more than a few days....

MS Office now shows an expiry date:

@krzykat said in VitalPBX reporting:

@Pete-S Not sure if he even has a CRM setup. Often when clients like an aspect of a current implementation, telling them that you can't, that you must do it a different way isn't always met positively. They say - Yes I want the new better stuff, but I still need this old piece.

Right!
There's no CRM and no need for CRM. Just need those two bits of info in the screen shots. More is fine, but must have this info, can even be laid out different and doesn't really need smileys.

@Dashrender said in VitalPBX reporting:

@JasGot take a look at https://vitalpbx.com/sonata-stats/

I looked through Sonata Stats, it looks more like an "accounting" stats interface. This use is looking for more of a high level overview.

For example, staff says OMg we were so busy yesterday. Owner says Hmmm, there were only 10 phone calls.

Example: staff says, so and so called 4 time and we could never hear them. The second pic above would confirm that by showing and entry for each call and would have a yellow straight face or a red unhappy face.

I don't need the emojis, but the other data is valuable for daily or weekly reference.

@krzykat said in VitalPBX reporting:

What is their current system that provides those reports? I've been toying with making a whole external CDR system for asterisk based systems and have contemplated what data is required. Rather like the simple graph of Call Quality with happy faces.

Intermedia Elevate

They are called Restore Points on windows 10.

https://support.microsoft.com/en-us/windows/create-a-system-restore-point-77e02e2a-3298-c869-9974-ef5658ea3be9#:~:text=In the search box on,and then select Create > OK.

Make a restore point, play around, the revert.

Is there a report, or an addin for reporting that shows call info. This is what a client has now, and they really value it, so losing it would be an issue. We are contemplating Vital PBX for them.

It also affected the Hosted Exchange servers they run for Intermedia.

@scottalanmiller said in SAMIT: Stop Using Secure Email:

but either party (or both) have the right to demand it.

This can be interpreted simply as the client or MTA "requesting" an insecure connection, right?

I see most WHM/cPanel servers configured for SSL/TLS but will always accept non encrypted messages from other MTA servers.

Do you think it is safe (from an undelivered mail perspective) to refuse non-TLS connections from servers too?

I am looking for a PHP / MySQL programmer for odd jobs.

Many are just ongoing maintenance and improvements to existing software we have written over the years.

One in particular is a rewrite. A buggy RAIN RFID .Net project that needs to be fixed, re-written, or re-developed in Java.