@travisdh1 said in Windows 10 BSOD When Printing:
@Dashrender said in Windows 10 BSOD When Printing:
Dymo's post about the problem.
https://www.dymo.com/en-GB/software-fix
Removing the update didn't work for us. Still getting blank labels. Monday I'll check if that software from that article is a working version of DYMO Connect.
They've had a working version of the DYMO LabelWriter software out, but that doesn't provide an API that a website can use to print labels with, which is what this client uses the printers for.
We've had to fix this over 200 times this past week.
WHEN IT INVOLVED A PC WITH ONLY a DYMO, not every case had the KB5000802 update, so we just stopped removing that update and went straight to this process every time. It had work every time for us. If there was a Dymo AND a Kyocera, we continued removing KB5000802.
- BACKUP UP YOUR Labels if you created any labels with a newer version of Dymo. 8.5.4 will not see than, but it will delete them.
- Unplug the USB Cable from the Dymo.
- Uninstall Dymo Software.
- Load Print Management and remove the Dymo Driver and Package.
- Restart the PC.
- Open Print Management again and WAIT for the DYMO driver to go away (can take up to 3 minutes after the reboot in our experience).
- Open Device Manager, Expand Printers and make sure the Dymo is gone from the Printers area.
- Install Dymo 8.5.4
- Plug USB cable back in.
This procedure has work every single time on more than 200 workstations this week.