Hi @JasGot
You are very right, I should have introduced myself first 
I work at Boundless Digital, a small tech company based in France. What we do is we develop IT solutions mainly around the automation of network operations through the use of APIs and programming scripts.

Myself, I joined the product team just a couple of months ago and I'm still a bit green on what the needs are in the field. So I'm doing a little investigation on my end, thus my question to the forum.
My purpose is really not to sell products but to get feedback from the group that could help us improve our solutions and identify new tools that could be useful to IT and network teams.

By the way, as you noticed I'm new to the group and not very familiar with it, so if you think my question is off-topic let me know and I'll remove the post Thanks a lot

Hi everyone, I'd like to ask for your help to learn more about your day to day as an IT manager working with small teams (3-5 people managing 10s - 100s different locations).

I think I have two primary questions:

1. What are your most common routinary tasks (eg, provisioning networks, conducting configuration changes, troubleshooting)
2. In which operations do you invest the most of your time

I work at a small tech company specialized in the development of solutions for IT teams managing complex multi-network infrastructures. Your feedback will really help us identify what future products and functionalities would be more useful to simplify and accelerate IT operations. Thank you all,

Hey @EddieJennings
That sounds fair to me Can I ask you what are the most common tasks you and your team undertake in you day to day?

Hi @scottalanmiller
Honestly, I thought so too, but for what we know there are more and more teams whose IT effectives are being reduced, and therefore end up managing dozens of remote networks with a truly small headcount. Although they usually have few equipments, but still. It's insane..

@siringo I guess are boring routines which end up creating routinary words

Hi @JasGot
You are very right, I should have introduced myself first 
I work at Boundless Digital, a small tech company based in France. What we do is we develop IT solutions mainly around the automation of network operations through the use of APIs and programming scripts.

Myself, I joined the product team just a couple of months ago and I'm still a bit green on what the needs are in the field. So I'm doing a little investigation on my end, thus my question to the forum.
My purpose is really not to sell products but to get feedback from the group that could help us improve our solutions and identify new tools that could be useful to IT and network teams.

By the way, as you noticed I'm new to the group and not very familiar with it, so if you think my question is off-topic let me know and I'll remove the post Thanks a lot

Hi everyone, I'd like to ask for your help to learn more about your day to day as an IT manager working with small teams (3-5 people managing 10s - 100s different locations).

I think I have two primary questions:

1. What are your most common routinary tasks (eg, provisioning networks, conducting configuration changes, troubleshooting)
2. In which operations do you invest the most of your time

I work at a small tech company specialized in the development of solutions for IT teams managing complex multi-network infrastructures. Your feedback will really help us identify what future products and functionalities would be more useful to simplify and accelerate IT operations. Thank you all,